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Usability Analysis

Presented by:
Harinder Sehgal
Usability…

Create simple, effective, and easy-to-use interfaces by
following the User Centered Design (UCD) process.
User Centered Design
Conduct Research
Heuristic Evaluation
Helps you to identify usability problems in the user
interface (UI) design.
Conduct Research
Conduct Research
Card Sorting
A technique to explore how users group items, that
helps in developing structures that maximize the
probability of users being able to find items.
Conduct Research

Card Sorting
Conduct Research
Contextual Enquiry (Informal)
Visiting several users on site, observing them carrying
out their tasks, and analyzing and documenting the
resultant data.
Conduct Research
Personas
Personas are fictitious characters that are created to
represent the different user types within a targeted
demographic that might use a site or product.
Reference
• http://www.steptwo.com.au/papers/kmc_personas/index.html
• http://www.masternewmedia.org/interface_and_navigation_design/usabili
  ty/how-to-create-effective-personas-20071004.htm
Persona
Persona Table
Usability analyst uses these parameters to prepare user
persona.
Occupation                        [Designation and the period of service]

Qualification                     [Level of formal education if any]

Computer usage                    [Dependency on computer, frequency of computer usage]

Purpose of usage of application   [What is the purpose for which the application is used for]



People needed to interact with    [Project lead / Manager/ Developers/ Testers]
Wireframes
A wireframe is a skeleton version of a website that
depicts navigational concepts and page content.
Wireframes
Wireframes
Wireframes
Creating Designs (JPEGs)
Usability Testing
Usability testing is a technique for ensuring that the
intended users of a system can carry out the intended
tasks efficiently, effectively and satisfactorily.
http://www.infodesign.com.au/ftp/UsabilityTesting.pdf
http://www.webcredible.co.uk/user-friendly-resources/web-usability/usability-
testing.shtml
References
•   http://www.usabilityfirst.com/
•   http://www.usability.gov/
•   http://www.useit.com/
•   http://en.wikipedia.org/wiki/Usability
•   http://www.humanfactors.com/home/usability.asp
References
Heuristic Evaluation
• http://www.stcsig.org/usability/topics/articles/he-checklist.html
• http://www.furiant.com/materials/web/radar_heuristics.pdf
• http://susanavilaca.files.wordpress.com/2008/09/heuristic_evaluation_che
  cklist.pdf
Card Sorting
• http://www.apta.org/AM/Template.cfm?Section=Home&Template=/CM/C
  ontentDisplay.cfm&ContentID=54588
• http://www.usabledevelopment.com/examples/usabledevelopment-
  cardsorting.pdf
Persona
• http://www.steptwo.com.au/papers/kmc_personas/index.html

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What is usability analysis

  • 2. Usability… Create simple, effective, and easy-to-use interfaces by following the User Centered Design (UCD) process.
  • 4. Conduct Research Heuristic Evaluation Helps you to identify usability problems in the user interface (UI) design.
  • 6. Conduct Research Card Sorting A technique to explore how users group items, that helps in developing structures that maximize the probability of users being able to find items.
  • 8. Conduct Research Contextual Enquiry (Informal) Visiting several users on site, observing them carrying out their tasks, and analyzing and documenting the resultant data.
  • 9. Conduct Research Personas Personas are fictitious characters that are created to represent the different user types within a targeted demographic that might use a site or product. Reference • http://www.steptwo.com.au/papers/kmc_personas/index.html • http://www.masternewmedia.org/interface_and_navigation_design/usabili ty/how-to-create-effective-personas-20071004.htm
  • 10. Persona Persona Table Usability analyst uses these parameters to prepare user persona. Occupation [Designation and the period of service] Qualification [Level of formal education if any] Computer usage [Dependency on computer, frequency of computer usage] Purpose of usage of application [What is the purpose for which the application is used for] People needed to interact with [Project lead / Manager/ Developers/ Testers]
  • 11. Wireframes A wireframe is a skeleton version of a website that depicts navigational concepts and page content.
  • 16. Usability Testing Usability testing is a technique for ensuring that the intended users of a system can carry out the intended tasks efficiently, effectively and satisfactorily. http://www.infodesign.com.au/ftp/UsabilityTesting.pdf http://www.webcredible.co.uk/user-friendly-resources/web-usability/usability- testing.shtml
  • 17. References • http://www.usabilityfirst.com/ • http://www.usability.gov/ • http://www.useit.com/ • http://en.wikipedia.org/wiki/Usability • http://www.humanfactors.com/home/usability.asp
  • 18. References Heuristic Evaluation • http://www.stcsig.org/usability/topics/articles/he-checklist.html • http://www.furiant.com/materials/web/radar_heuristics.pdf • http://susanavilaca.files.wordpress.com/2008/09/heuristic_evaluation_che cklist.pdf Card Sorting • http://www.apta.org/AM/Template.cfm?Section=Home&Template=/CM/C ontentDisplay.cfm&ContentID=54588 • http://www.usabledevelopment.com/examples/usabledevelopment- cardsorting.pdf Persona • http://www.steptwo.com.au/papers/kmc_personas/index.html