SlideShare a Scribd company logo
WHAT’S
                             TWEETER?




                                                         Presented by:
           CCDA National Conference                     Sarah Quezada
                                      Session Hashtag
           September 27th, 2012       #WhatsTweeter            &
                                                        Andrew Hoffman

Thursday, September 27, 12
ANDREW HOFFMAN

                             Executive Director at NeighborLink Fort Wayne &
                             NeighborLink Network

                             Nonprofit Communication & Social Media Consultant

                             Community Engagement Strategist & Champion

                             CCDA Emerging Leaders Cohort Member




Thursday, September 27, 12
SARAH QUEZADA

                             Director of Operations at Mission Year

                             CCDA Emerging Leaders Cohort Member




Thursday, September 27, 12
140
                             Characters
                              or Less

Thursday, September 27, 12
Thursday, September 27, 12
COMMUNICATION




Thursday, September 27, 12
STORY
   MATTERS



                             http://www.flickr.com/photos/meomi/3059512473/



Thursday, September 27, 12
RELATIONSHIPS
                             MATTER




Thursday, September 27, 12
SOCIAL MEDIA
              STARTS WITH
                A SOLID
              FOUNDATION

Thursday, September 27, 12
FACEBOOK




Thursday, September 27, 12
TWITTER




Thursday, September 27, 12
YouTube




Thursday, September 27, 12
BLOGGING




Thursday, September 27, 12
MICRO SITES - CAMPAIGNS




Thursday, September 27, 12
FOUNDATION IS KEY




Thursday, September 27, 12
WHAT MAKES A
          GREAT FOUNDATION?

             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?
             NAVIGATION - Descriptive, Easy, Direct, Functional
             DESIGN - Clean, Organized, Professional, Interactive
             CONTACT INFO - Can People Connect With You Easily?
             SEO & TRACKING - Make it easy for people to find. Track People’s Interactions
             SECURITY - Your Organization’s operations will dictate this function


Thursday, September 27, 12
SOCIAL MEDIA
                             IS HAVING
                             CONVERSATIONS
                             ONLINE    - Marta Kagan




Thursday, September 27, 12
JUST A SET OF
             COMMUNICATION TOOLS




Thursday, September 27, 12
WHAT MAKES SOCIAL
                  MEDIA SITES UNIQUE?


             ...is not that they allow individuals to
               meet strangers, but rather that they
               enable users to articulate and make
               visible their social networks.


                                        Social Network Sites: Definition, History, and Scholarship



Thursday, September 27, 12
QUESTIONS TO
                 CONSIDER FOR
                 ANY MEDIUM



Thursday, September 27, 12
WHAT
                             SHOULD MY NON-
                             PROFIT/MINISTRY
                                CONSIDER?


Thursday, September 27, 12
WHAT IS MY
                    GOAL &
                   PURPOSE?
Thursday, September 27, 12
DEVELOPMENT &
                              FUNDRAISING
Thursday, September 27, 12
RECRUITMENT
Thursday, September 27, 12
BRAND
                     RECOGNITION




Thursday, September 27, 12
EDUCATION/TRAINING




Thursday, September 27, 12
A LIFE WITH SUBTITLES




Thursday, September 27, 12
DO I
           HAVE THE
           CAPACITY?
Thursday, September 27, 12
WHO SHOULD BE
       DOING SOCIAL MEDIA?
Thursday, September 27, 12
HOW TO ENGAGE
                       RELUCTANT STAFF
Thursday, September 27, 12
HOW TO CREATE THE
                VOICE OF YOUR
                ORGANIZATION?
Thursday, September 27, 12
SHOULD I JOIN TWITTER?
                                TUMBLR?
                                WORDPRESS?
                                FACEBOOK?
                                YOUTUBE?
                                FLICKR?
                                MAILCHIMP?
                                INSTAGRAM?




Thursday, September 27, 12
?
                             QUESTIONS

Thursday, September 27, 12
SUGGESTED               SUGGESTED
       BOOKS                  WEBSITES




Thursday, September 27, 12
SUGGESTED WEBSITES




Thursday, September 27, 12
THANK
                              YOU!
                       Andrew-Hoffman.com        Sarah Quezada
                       NeighborLink Fort Wayne   Mission Year
                       Andrew@NLFW   .org        Sarahq@MissionYear.org
                       www.NLFW  .org            www.MissionYear.org



        Presentation At: www.Slideshare.net/AndrewDewey
Thursday, September 27, 12

More Related Content

PDF
Global thought leadership on a shoestring, presented by Maria Lettman
PDF
Lead a social media engagement strategy, presented by Sebastian Quinn
PDF
Keeping the social in social media, presented by Ray Hancart
PDF
Manage paid social, presented by Brandon Rhoten
PDF
Earn adoption from the C-suite and the front lines, presented by Carla Meyer
PDF
Run a social media training program, presented by Kirsten Hamstra
PDF
Because, sometimes customers give birth in the supermarket, presented by Jori...
PDF
Manage a global social media program, presented by Anita Veszeli
Global thought leadership on a shoestring, presented by Maria Lettman
Lead a social media engagement strategy, presented by Sebastian Quinn
Keeping the social in social media, presented by Ray Hancart
Manage paid social, presented by Brandon Rhoten
Earn adoption from the C-suite and the front lines, presented by Carla Meyer
Run a social media training program, presented by Kirsten Hamstra
Because, sometimes customers give birth in the supermarket, presented by Jori...
Manage a global social media program, presented by Anita Veszeli

Viewers also liked (15)

PDF
How Family Dollar engages some of the best bloggers in a Fabulous way, presen...
PDF
Leveraging content to increase Pinterest traffic, presented by Tracy Baeckler
PDF
Rationalizing AT&T and DIRECTV social channel ecosystem, presented by Joy Hay...
PDF
We built a social media command center, and so can you, presented by Brian Jo...
PDF
Manage your social media content strategy, presented by Tuck Ross
PDF
Run a social media listening program, presented by Erling Amundson
PDF
Social selling in financial services, presented by Brendan Kenalty
PDF
Cineplex's new (and improved!) social strategy, presented by Justine Melman
PDF
Integrate social media with customer service, presented by Stacey DePolo
PDF
Work with influencers, bloggers, and celebrities in social, presented by Kati...
PDF
Use social media in a crisis, presented by Olivia Harting
PDF
Build a social employee advocacy program, presented by Jason Spencer
PDF
The state of social media: A customer experience approach, presented by Bryan...
PDF
Case study: Instagram, presented by Lauren Salazar
PDF
40 Inspiring Social Media Case Studies
How Family Dollar engages some of the best bloggers in a Fabulous way, presen...
Leveraging content to increase Pinterest traffic, presented by Tracy Baeckler
Rationalizing AT&T and DIRECTV social channel ecosystem, presented by Joy Hay...
We built a social media command center, and so can you, presented by Brian Jo...
Manage your social media content strategy, presented by Tuck Ross
Run a social media listening program, presented by Erling Amundson
Social selling in financial services, presented by Brendan Kenalty
Cineplex's new (and improved!) social strategy, presented by Justine Melman
Integrate social media with customer service, presented by Stacey DePolo
Work with influencers, bloggers, and celebrities in social, presented by Kati...
Use social media in a crisis, presented by Olivia Harting
Build a social employee advocacy program, presented by Jason Spencer
The state of social media: A customer experience approach, presented by Bryan...
Case study: Instagram, presented by Lauren Salazar
40 Inspiring Social Media Case Studies
Ad

More from Andrew Hoffman (20)

PDF
Faith, Philanthropy, & Change Conference - Taylor University
PDF
IACED Conference Presentation
PDF
Storytelling Basics
PDF
NeighborLink Network Pitch Deck
PDF
Leveraging the Power of Neighbors - IN Governors Conference 2013
PDF
Grace Community Church
PDF
Fall11 Day 9 - Location Based & Mobile Marketing
PDF
Fall11 Day 8 - Cause Marketing
PDF
Fall11 Day 7- SM Revolutions
PDF
Fall11 Day 6-Crowdsourcing
PDF
Fall 11 - Strategy - HUSM
PDF
Taking SM to Next Level - Governor's Conference 2011
PDF
Intro to SM - Governor's Conference 2011
KEY
Fall11 Day 4 - Role of Video
PDF
Forester Lecture at Huntington University
PDF
Fall11 day3-Twitter & Facebook
PDF
Fall11 day2-Foundation of Social Media
PDF
HU Social Media - Day 1 Presentation
PDF
Communication in Today's World
PDF
Introduction to NeighborLink Fort Wayne
Faith, Philanthropy, & Change Conference - Taylor University
IACED Conference Presentation
Storytelling Basics
NeighborLink Network Pitch Deck
Leveraging the Power of Neighbors - IN Governors Conference 2013
Grace Community Church
Fall11 Day 9 - Location Based & Mobile Marketing
Fall11 Day 8 - Cause Marketing
Fall11 Day 7- SM Revolutions
Fall11 Day 6-Crowdsourcing
Fall 11 - Strategy - HUSM
Taking SM to Next Level - Governor's Conference 2011
Intro to SM - Governor's Conference 2011
Fall11 Day 4 - Role of Video
Forester Lecture at Huntington University
Fall11 day3-Twitter & Facebook
Fall11 day2-Foundation of Social Media
HU Social Media - Day 1 Presentation
Communication in Today's World
Introduction to NeighborLink Fort Wayne
Ad

Recently uploaded (20)

PDF
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
PPTX
Board-Reporting-Package-by-Umbrex-5-23-23.pptx
PDF
Comments on Crystal Cloud and Energy Star.pdf
PDF
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
PDF
Booking.com The Global AI Sentiment Report 2025
PPTX
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
PDF
THE COMPLETE GUIDE TO BUILDING PASSIVE INCOME ONLINE
PPTX
3. HISTORICAL PERSPECTIVE UNIIT 3^..pptx
PPTX
Negotiation and Persuasion Skills: A Shrewd Person's Perspective
PDF
Module 2 - Modern Supervison Challenges - Student Resource.pdf
PDF
Introduction to Generative Engine Optimization (GEO)
PDF
Ôn tập tiếng anh trong kinh doanh nâng cao
PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PDF
Tata consultancy services case study shri Sharda college, basrur
PDF
How to Get Business Funding for Small Business Fast
PDF
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
PDF
Outsourced Audit & Assurance in USA Why Globus Finanza is Your Trusted Choice
PDF
NISM Series V-A MFD Workbook v December 2024.khhhjtgvwevoypdnew one must use ...
PDF
BsN 7th Sem Course GridNNNNNNNN CCN.pdf
PPTX
sales presentation، Training Overview.pptx
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
Board-Reporting-Package-by-Umbrex-5-23-23.pptx
Comments on Crystal Cloud and Energy Star.pdf
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
Booking.com The Global AI Sentiment Report 2025
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
THE COMPLETE GUIDE TO BUILDING PASSIVE INCOME ONLINE
3. HISTORICAL PERSPECTIVE UNIIT 3^..pptx
Negotiation and Persuasion Skills: A Shrewd Person's Perspective
Module 2 - Modern Supervison Challenges - Student Resource.pdf
Introduction to Generative Engine Optimization (GEO)
Ôn tập tiếng anh trong kinh doanh nâng cao
Slide gioi thieu VietinBank Quy 2 - 2025
Tata consultancy services case study shri Sharda college, basrur
How to Get Business Funding for Small Business Fast
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
Outsourced Audit & Assurance in USA Why Globus Finanza is Your Trusted Choice
NISM Series V-A MFD Workbook v December 2024.khhhjtgvwevoypdnew one must use ...
BsN 7th Sem Course GridNNNNNNNN CCN.pdf
sales presentation، Training Overview.pptx

What's Tweeter?

  • 1. WHAT’S TWEETER? Presented by: CCDA National Conference Sarah Quezada Session Hashtag September 27th, 2012 #WhatsTweeter & Andrew Hoffman Thursday, September 27, 12
  • 2. ANDREW HOFFMAN Executive Director at NeighborLink Fort Wayne & NeighborLink Network Nonprofit Communication & Social Media Consultant Community Engagement Strategist & Champion CCDA Emerging Leaders Cohort Member Thursday, September 27, 12
  • 3. SARAH QUEZADA Director of Operations at Mission Year CCDA Emerging Leaders Cohort Member Thursday, September 27, 12
  • 4. 140 Characters or Less Thursday, September 27, 12
  • 7. STORY MATTERS http://www.flickr.com/photos/meomi/3059512473/ Thursday, September 27, 12
  • 8. RELATIONSHIPS MATTER Thursday, September 27, 12
  • 9. SOCIAL MEDIA STARTS WITH A SOLID FOUNDATION Thursday, September 27, 12
  • 14. MICRO SITES - CAMPAIGNS Thursday, September 27, 12
  • 15. FOUNDATION IS KEY Thursday, September 27, 12
  • 16. WHAT MAKES A GREAT FOUNDATION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? NAVIGATION - Descriptive, Easy, Direct, Functional DESIGN - Clean, Organized, Professional, Interactive CONTACT INFO - Can People Connect With You Easily? SEO & TRACKING - Make it easy for people to find. Track People’s Interactions SECURITY - Your Organization’s operations will dictate this function Thursday, September 27, 12
  • 17. SOCIAL MEDIA IS HAVING CONVERSATIONS ONLINE - Marta Kagan Thursday, September 27, 12
  • 18. JUST A SET OF COMMUNICATION TOOLS Thursday, September 27, 12
  • 19. WHAT MAKES SOCIAL MEDIA SITES UNIQUE? ...is not that they allow individuals to meet strangers, but rather that they enable users to articulate and make visible their social networks. Social Network Sites: Definition, History, and Scholarship Thursday, September 27, 12
  • 20. QUESTIONS TO CONSIDER FOR ANY MEDIUM Thursday, September 27, 12
  • 21. WHAT SHOULD MY NON- PROFIT/MINISTRY CONSIDER? Thursday, September 27, 12
  • 22. WHAT IS MY GOAL & PURPOSE? Thursday, September 27, 12
  • 23. DEVELOPMENT & FUNDRAISING Thursday, September 27, 12
  • 25. BRAND RECOGNITION Thursday, September 27, 12
  • 27. A LIFE WITH SUBTITLES Thursday, September 27, 12
  • 28. DO I HAVE THE CAPACITY? Thursday, September 27, 12
  • 29. WHO SHOULD BE DOING SOCIAL MEDIA? Thursday, September 27, 12
  • 30. HOW TO ENGAGE RELUCTANT STAFF Thursday, September 27, 12
  • 31. HOW TO CREATE THE VOICE OF YOUR ORGANIZATION? Thursday, September 27, 12
  • 32. SHOULD I JOIN TWITTER? TUMBLR? WORDPRESS? FACEBOOK? YOUTUBE? FLICKR? MAILCHIMP? INSTAGRAM? Thursday, September 27, 12
  • 33. ? QUESTIONS Thursday, September 27, 12
  • 34. SUGGESTED SUGGESTED BOOKS WEBSITES Thursday, September 27, 12
  • 36. THANK YOU! Andrew-Hoffman.com Sarah Quezada NeighborLink Fort Wayne Mission Year Andrew@NLFW .org Sarahq@MissionYear.org www.NLFW .org www.MissionYear.org Presentation At: www.Slideshare.net/AndrewDewey Thursday, September 27, 12