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When should I use
simulation?
Prof. Brian Harrington
Introductions
Brittany Hagedorn, MBA,
CSSBB
- SIMUL8’s Healthcare Lead
for North America
- Experienced Six
Sigma Blackbelt and
Healthcare Consultant
- Here to answer your questions at the end
Introductions
Brian Harrington, CSSBB
- 20 years in simulation at
Ford Motor Company
- Experienced Six
Sigma Blackbelt and
Simul8 Manufacturing Consultant
- Director of MTN-SIM, a
simulation specialist consulting firm
- Our presenter for today
Agenda
•
•
•
•
•
•
•

Manufacturing issues
Different types of simulation
Using Math
Using Excel/Monte Carlo simulation
Using Discrete Event Simulation
Simulation for Six Sigma
Q&A
Manufacturing Dilemma
• Any product development process
involves extensive prototyping;
• Yet, costly manufacturing production
systems are typically not prototyped
Simulation in Manufacturing
• System Design
• Operational Procedures
• Performance Evaluation
System Design
•
•
•
•
•
•
•

Plant Layout
Effects of introducing new equipment
Location and sizing of inventory buffers
Location of inspection stations
Optimal number of carriers, pallets
Resource planning
Protective capacity planning
Biggest Bang for the Dollar!
Contains Operational Procedures &
Performance Metrics.
Operational Procedures
• Production Scheduling - Choice of scheduling
and dispatching rules
• Control strategies for material handling
equipment
• Shift patterns and planned downtime
• Impact of product variety and mix
• Inventory Analysis
• Preventative maintenance on equipment
availability
Continuous Improvement
Performance Evaluation
• Throughput Analysis (capacity of the
system, identification of bottlenecks); Jobs
per Hour
• Time-in-System Analysis
• Assessment of Work-in-process (WIP)
levels
• Setting performance measure standards;
OEE
If you can measure it, you can manage it!
Agenda
•
•
•
•
•
•
•

Manufacturing issues
Different types of simulation
Using Math
Using Excel/Monte Carlo simulation
Using Discrete Event Simulation
Simulation for Six Sigma
Q&A
Why Simulation?
•
•
•
•
•

Competition drives the following:
Leaner production environment
Shorter product development cycles
Narrower profit margins
Flexible Manufacturing (1 Facility, 1
Process, Multiple Models)
Types of Simulation
• Mathematical Modeling
– e.g. Queuing Theory

• Monte Carlo Simulation
– e.g. Excel based models

• Discrete Event Simulation
– e.g. Using simulation software
Simulation Overview
System Model

Deterministic

Stochastic

Queuing
Theory

Static

Dynamic

Static

Differential
equations

Monte
Carlo

Continuous

Discrete

Dynamic

Continuous

Discrete
DES
Question Time:
Which of the following Simulation techniques
do you use:
1. Math, Queuing Theory
2. Excel Based, Monte Carlo
3. Discrete Event Simulation
4. None
Agenda
•
•
•
•
•
•
•

Manufacturing issues
Different types of simulation
Using Math
Using Excel/Monte Carlo simulation
Using Discrete Event Simulation
Simulation for Six Sigma
Q&A
A Queuing System
Input Source

Service Process

Queue
Arrival
Process

Service
Mechanism

Jockeying

Queue
Balking
Reneging

Served Customers

Queue Structure
Queuing Concepts
Relationships for M/M/C
1

Po =

C-1

Σ

n=0

(λ/µ)
n!

n

+ (λ/µ)
c!

c

cµ
(
)
cµ - λ

c

Lq =

(λ/µ) (λ µ) Po
(c – 1)! (cµ – λ) 2

λ = mean arrival rate
µ= mean service rate
C = number of parallel servers
ρ = utilization

These are messy to calculate by
hand, but are very easy with
appropriate software or a table.
Queuing Concepts
A Comparison of Single Server Models
2

M/G/1 L =
q

M/D/1 L q =

M/M/1 L =
q

λ σ

2

2

+ (λ/µ)

2(1 - λ/µ)
(λ/µ)

2

2(1 - λ/µ)
2

(λ/µ)

(1 - λ/µ)

Note that
M/D/1 is
½ of M/M/1
Benefits & Common Uses
Proven mathematical models of queuing behavior;
the underlying framework of more comprehensive
models.
• Computer Networks – data buffering before
loss of data transmission
• Healthcare – optimizing staffing levels
according to patient arrivals
• Traffic & Parking lots – Traffic lights, toll booths
• Service Industry – Number of servers, checkouts, lanes, ATM machines, etc.
Limitations on Queuing Models
• What if:
– we don’t have one of these basic models?
– we have a complex system that has segments
of these basic models and has other
segments that do not conform to these basic
models?

• Then – simulate!
Excel Based Simulations
• Uses Data Table functions
• Each Row might be one iteration of a simulation
• Each Col is a random variable generated in the
simulation
• RAND(), VLOOKUP(), COUNTIF(), NORMINV()
• Calculation & Iteration
• >>> Using VBA to bring in Probability functions
Monte Carlo Simulation
• Named after the gaming tables of Monte Carlo
• Also referred to as a Static Simulation Model in
that it is a representation of a system at a
particular point in time
• In contrast, a Dynamic Simulation is a
representation of a system as it evolves over
time
• Might be accomplished using Excel and the
Random()
Monte Carlo Simulation
A Simple Example
Day

RN

Demand Units
Sold

Units
Unsold

Units
Short

Sale
s
Rev

Return
s
Rev

Unit
Cost

Good
Will

Profit
$

1

10

16

16

2

0

4.80

0.16

2.70

0.00

2.26

2

22

16

16

2

0

4.80

0.16

2.70

0.00

2.26

3

24

17

17

1

0

5.10

0.08

2.70

0.00

2.48

4

42

17

17

1

0

5.10

0.08

2.70

0.00

2.48

5

37

17

17

1

0

5.10

0.08

2.70

0.00

2.48

6

77

18

18

0

0

5.40

0.00

2.70

0.00

2.70

7

99

20

18

0

2

5.40

0.00

2.70

0.14

2.56

8

96

20

18

0

2

5.40

0.00

2.70

0.14

2.56

9

89

19

18

0

1

5.40

0.00

2.70

0.07

2.63

10

85

19

18

0

1

5.40

0.00

2.70

0.07

2.63

Avg

2.50

Where do these numbers come from?
Benefits & Common Uses
Proven technique that captures random
behavior (at a specific point in time); can go
further than mathematical solutions.
• Business risk assessment
– Demand & Profit

• Sizing of a market place
– Consumption rate

• Project schedules (best case, worst case)
Limitations & Disadvantages
• Stochastic, but static! Usually the time
evolution of a manufacturing system is
significant!
• Excel based models, soon start to use
VBA, and become very complicated
• Might require 1000’s of iterations; Data
Tables become slow
• Difficult to communicate results to
management.
Agenda
•
•
•
•
•
•
•

Manufacturing issues
Different types of simulation
Using Math
Using Excel/Monte Carlo simulation
Using Discrete Event Simulation
Simulation for Six Sigma
Q&A
Benefits of using DES Simulation
• Mathematical & Excel based models only go so
far
• Less difficult than mathematical methods
• Adds lot of “realism” to the model. Easy to
communicate to end users and decision makers
• Time compression
• Easy to “scale” the system and study the effects
• User involvement results in a sense of
“ownership” and facilitates implementation
Sim Tree
Manufacturing Models
• The element that the system evolves over time
is important
• Contain several complicated queuing systems
• Internal process steps are significant to achieve
the desired result
• Conditional build signals (Batch, In-Sequence)
• Several sources of stochastic
behavior
• Contain several shared
resources and conditional
decisions
Manufacturing Plant Example
Plant Example cont…

How do you simulate
an entire plant?
DES Building Blocks

The 8 Core Building Blocks: Start Point, Queue, Activity, Conveyor,
Resource, and End Point. Then the Logical aspect Labels & Conditional
Statements.
8 is all you Need
1. Work Item Types: Can represent parts,
carriers, signals, phone calls, just about
anything that requires a “Label Profile”.
2. Activities: Work Centers, machines, tasks,
process steps, anything that requires a “Cycle
Time”.
3. Storage Areas: Buffers, de-couplers, banks,
magazines, anything that requires a finite space
to occupy over time.
4. Conveyors: Moving parts from pt A to pt B;
Number of parts & Speed of conveyor.
…8 is all you Need…
5. Resources: Manpower, crews, forklifts, tugs;
anything that require a certain resource to be
present.
6. End Pt: Keep track of statistics and free
memory!
7. Labels: The attributes of a Work Item.
8. Visual Logic: The ability to create conditional
statements; variables, loops, commands &
functions.
Question Time…
How do you use 6-Sigma techniques within
your current role?
1. I don’t use 6-Sigma
2. I use 6-Sigma on specific types of
projects
3. I use 6-Sigma on all my projects
4. I use an integrated toolset which includes
6-Sigma
Agenda
•
•
•
•
•
•
•

Manufacturing issues
Different types of simulation
Using Math
Using Excel/Monte Carlo simulation
Using Discrete Event Simulation
Simulation for Six Sigma
Q&A
Less is More using 6-Sigma
DES Steps:
• Objective, Assumptions, Data Collection, Build Model,
Verify, Validate, Experimentation, Results

DMAIC or DMADV steps:
• Define, Measure, Analyze, Improve, Control
• Define, Measure, Analyze, Design, Verify

Very similar steps!
Y=f(x’s) Transfer Function
Six Sigma focuses on Key Input Factors (x’s) to deliver
your Response.
All of the x’s can be measured & controlled to increase
accuracy & precision of hitting your Target (Y).
Trivial Many (N’s)
Inputs (N’s & X’s)

System/Process

Vital Few (X’s)

Output (Y)
The P-Diagram

The P-Diagram not only helps engineers to define the Key Parameters for
a robust design, but also acts as an excellent communication tool for
team reviews.
Leverage Statistical Distributions!
• Curve fit your data! Instead of using lengthy
spreadsheets.
• Black-box; entire segments of the model can be
collapsed using distributions.
• If using empirical datasets, drop them into a
“Probability Profile Distribution”
Graph your Data!
One of the most basic steps in 6-Sigma; Exploit your data!

Stat-Fit for
SIMUL8
Use Known Distributions

The data collection phase of modeling can be the
lengthiest and most time consuming.
Downtime (MTBF & MTTR); such as Exponential &
Erlang respectively.
Cycle times often use a Fixed distribution; that is the
“Design Cycle Time”.
Steady State

A common data collection error is to capture all
data points, and attempt to force them into one
distribution.
– Filter out the outliers; usually catastrophic points
are outside the scope of the steady state system.

42
Concluding Thoughts
• Queuing Theory & Monte Carlo Simulations can meet
your specific objectives in certain applications. Yet, can
become overwhelming when pulling them beyond their
intent.
• Most Manufacturing, Healthcare objectives go much
further beyond these capabilities. Where the dynamic
aspects of time are critical!
• Discrete Event Simulation is a user friendly tool that is
built on the foundations of queuing theory & statistical
sampling.
Q&A

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When Should I Use Simulation?

  • 1. When should I use simulation? Prof. Brian Harrington
  • 2. Introductions Brittany Hagedorn, MBA, CSSBB - SIMUL8’s Healthcare Lead for North America - Experienced Six Sigma Blackbelt and Healthcare Consultant - Here to answer your questions at the end
  • 3. Introductions Brian Harrington, CSSBB - 20 years in simulation at Ford Motor Company - Experienced Six Sigma Blackbelt and Simul8 Manufacturing Consultant - Director of MTN-SIM, a simulation specialist consulting firm - Our presenter for today
  • 4. Agenda • • • • • • • Manufacturing issues Different types of simulation Using Math Using Excel/Monte Carlo simulation Using Discrete Event Simulation Simulation for Six Sigma Q&A
  • 5. Manufacturing Dilemma • Any product development process involves extensive prototyping; • Yet, costly manufacturing production systems are typically not prototyped
  • 6. Simulation in Manufacturing • System Design • Operational Procedures • Performance Evaluation
  • 7. System Design • • • • • • • Plant Layout Effects of introducing new equipment Location and sizing of inventory buffers Location of inspection stations Optimal number of carriers, pallets Resource planning Protective capacity planning Biggest Bang for the Dollar! Contains Operational Procedures & Performance Metrics.
  • 8. Operational Procedures • Production Scheduling - Choice of scheduling and dispatching rules • Control strategies for material handling equipment • Shift patterns and planned downtime • Impact of product variety and mix • Inventory Analysis • Preventative maintenance on equipment availability Continuous Improvement
  • 9. Performance Evaluation • Throughput Analysis (capacity of the system, identification of bottlenecks); Jobs per Hour • Time-in-System Analysis • Assessment of Work-in-process (WIP) levels • Setting performance measure standards; OEE If you can measure it, you can manage it!
  • 10. Agenda • • • • • • • Manufacturing issues Different types of simulation Using Math Using Excel/Monte Carlo simulation Using Discrete Event Simulation Simulation for Six Sigma Q&A
  • 11. Why Simulation? • • • • • Competition drives the following: Leaner production environment Shorter product development cycles Narrower profit margins Flexible Manufacturing (1 Facility, 1 Process, Multiple Models)
  • 12. Types of Simulation • Mathematical Modeling – e.g. Queuing Theory • Monte Carlo Simulation – e.g. Excel based models • Discrete Event Simulation – e.g. Using simulation software
  • 14. Question Time: Which of the following Simulation techniques do you use: 1. Math, Queuing Theory 2. Excel Based, Monte Carlo 3. Discrete Event Simulation 4. None
  • 15. Agenda • • • • • • • Manufacturing issues Different types of simulation Using Math Using Excel/Monte Carlo simulation Using Discrete Event Simulation Simulation for Six Sigma Q&A
  • 16. A Queuing System Input Source Service Process Queue Arrival Process Service Mechanism Jockeying Queue Balking Reneging Served Customers Queue Structure
  • 17. Queuing Concepts Relationships for M/M/C 1 Po = C-1 Σ n=0 (λ/µ) n! n + (λ/µ) c! c cµ ( ) cµ - λ c Lq = (λ/µ) (λ µ) Po (c – 1)! (cµ – λ) 2 λ = mean arrival rate µ= mean service rate C = number of parallel servers ρ = utilization These are messy to calculate by hand, but are very easy with appropriate software or a table.
  • 18. Queuing Concepts A Comparison of Single Server Models 2 M/G/1 L = q M/D/1 L q = M/M/1 L = q λ σ 2 2 + (λ/µ) 2(1 - λ/µ) (λ/µ) 2 2(1 - λ/µ) 2 (λ/µ) (1 - λ/µ) Note that M/D/1 is ½ of M/M/1
  • 19. Benefits & Common Uses Proven mathematical models of queuing behavior; the underlying framework of more comprehensive models. • Computer Networks – data buffering before loss of data transmission • Healthcare – optimizing staffing levels according to patient arrivals • Traffic & Parking lots – Traffic lights, toll booths • Service Industry – Number of servers, checkouts, lanes, ATM machines, etc.
  • 20. Limitations on Queuing Models • What if: – we don’t have one of these basic models? – we have a complex system that has segments of these basic models and has other segments that do not conform to these basic models? • Then – simulate!
  • 21. Excel Based Simulations • Uses Data Table functions • Each Row might be one iteration of a simulation • Each Col is a random variable generated in the simulation • RAND(), VLOOKUP(), COUNTIF(), NORMINV() • Calculation & Iteration • >>> Using VBA to bring in Probability functions
  • 22. Monte Carlo Simulation • Named after the gaming tables of Monte Carlo • Also referred to as a Static Simulation Model in that it is a representation of a system at a particular point in time • In contrast, a Dynamic Simulation is a representation of a system as it evolves over time • Might be accomplished using Excel and the Random()
  • 23. Monte Carlo Simulation A Simple Example Day RN Demand Units Sold Units Unsold Units Short Sale s Rev Return s Rev Unit Cost Good Will Profit $ 1 10 16 16 2 0 4.80 0.16 2.70 0.00 2.26 2 22 16 16 2 0 4.80 0.16 2.70 0.00 2.26 3 24 17 17 1 0 5.10 0.08 2.70 0.00 2.48 4 42 17 17 1 0 5.10 0.08 2.70 0.00 2.48 5 37 17 17 1 0 5.10 0.08 2.70 0.00 2.48 6 77 18 18 0 0 5.40 0.00 2.70 0.00 2.70 7 99 20 18 0 2 5.40 0.00 2.70 0.14 2.56 8 96 20 18 0 2 5.40 0.00 2.70 0.14 2.56 9 89 19 18 0 1 5.40 0.00 2.70 0.07 2.63 10 85 19 18 0 1 5.40 0.00 2.70 0.07 2.63 Avg 2.50 Where do these numbers come from?
  • 24. Benefits & Common Uses Proven technique that captures random behavior (at a specific point in time); can go further than mathematical solutions. • Business risk assessment – Demand & Profit • Sizing of a market place – Consumption rate • Project schedules (best case, worst case)
  • 25. Limitations & Disadvantages • Stochastic, but static! Usually the time evolution of a manufacturing system is significant! • Excel based models, soon start to use VBA, and become very complicated • Might require 1000’s of iterations; Data Tables become slow • Difficult to communicate results to management.
  • 26. Agenda • • • • • • • Manufacturing issues Different types of simulation Using Math Using Excel/Monte Carlo simulation Using Discrete Event Simulation Simulation for Six Sigma Q&A
  • 27. Benefits of using DES Simulation • Mathematical & Excel based models only go so far • Less difficult than mathematical methods • Adds lot of “realism” to the model. Easy to communicate to end users and decision makers • Time compression • Easy to “scale” the system and study the effects • User involvement results in a sense of “ownership” and facilitates implementation Sim Tree
  • 28. Manufacturing Models • The element that the system evolves over time is important • Contain several complicated queuing systems • Internal process steps are significant to achieve the desired result • Conditional build signals (Batch, In-Sequence) • Several sources of stochastic behavior • Contain several shared resources and conditional decisions
  • 30. Plant Example cont… How do you simulate an entire plant?
  • 31. DES Building Blocks The 8 Core Building Blocks: Start Point, Queue, Activity, Conveyor, Resource, and End Point. Then the Logical aspect Labels & Conditional Statements.
  • 32. 8 is all you Need 1. Work Item Types: Can represent parts, carriers, signals, phone calls, just about anything that requires a “Label Profile”. 2. Activities: Work Centers, machines, tasks, process steps, anything that requires a “Cycle Time”. 3. Storage Areas: Buffers, de-couplers, banks, magazines, anything that requires a finite space to occupy over time. 4. Conveyors: Moving parts from pt A to pt B; Number of parts & Speed of conveyor.
  • 33. …8 is all you Need… 5. Resources: Manpower, crews, forklifts, tugs; anything that require a certain resource to be present. 6. End Pt: Keep track of statistics and free memory! 7. Labels: The attributes of a Work Item. 8. Visual Logic: The ability to create conditional statements; variables, loops, commands & functions.
  • 34. Question Time… How do you use 6-Sigma techniques within your current role? 1. I don’t use 6-Sigma 2. I use 6-Sigma on specific types of projects 3. I use 6-Sigma on all my projects 4. I use an integrated toolset which includes 6-Sigma
  • 35. Agenda • • • • • • • Manufacturing issues Different types of simulation Using Math Using Excel/Monte Carlo simulation Using Discrete Event Simulation Simulation for Six Sigma Q&A
  • 36. Less is More using 6-Sigma DES Steps: • Objective, Assumptions, Data Collection, Build Model, Verify, Validate, Experimentation, Results DMAIC or DMADV steps: • Define, Measure, Analyze, Improve, Control • Define, Measure, Analyze, Design, Verify Very similar steps!
  • 37. Y=f(x’s) Transfer Function Six Sigma focuses on Key Input Factors (x’s) to deliver your Response. All of the x’s can be measured & controlled to increase accuracy & precision of hitting your Target (Y). Trivial Many (N’s) Inputs (N’s & X’s) System/Process Vital Few (X’s) Output (Y)
  • 38. The P-Diagram The P-Diagram not only helps engineers to define the Key Parameters for a robust design, but also acts as an excellent communication tool for team reviews.
  • 39. Leverage Statistical Distributions! • Curve fit your data! Instead of using lengthy spreadsheets. • Black-box; entire segments of the model can be collapsed using distributions. • If using empirical datasets, drop them into a “Probability Profile Distribution”
  • 40. Graph your Data! One of the most basic steps in 6-Sigma; Exploit your data! Stat-Fit for SIMUL8
  • 41. Use Known Distributions The data collection phase of modeling can be the lengthiest and most time consuming. Downtime (MTBF & MTTR); such as Exponential & Erlang respectively. Cycle times often use a Fixed distribution; that is the “Design Cycle Time”.
  • 42. Steady State A common data collection error is to capture all data points, and attempt to force them into one distribution. – Filter out the outliers; usually catastrophic points are outside the scope of the steady state system. 42
  • 43. Concluding Thoughts • Queuing Theory & Monte Carlo Simulations can meet your specific objectives in certain applications. Yet, can become overwhelming when pulling them beyond their intent. • Most Manufacturing, Healthcare objectives go much further beyond these capabilities. Where the dynamic aspects of time are critical! • Discrete Event Simulation is a user friendly tool that is built on the foundations of queuing theory & statistical sampling.
  • 44. Q&A