Why
- 1. WHY KNOWLEDGEWORKS? --- EDIT THE heading column too... Why choose Knowledgeworks? Experience One of founders of Knowledgeworks (and current CEO) being an ex-Unilever research scientist, the importance of learning from experience and building a constantly evolving knowledge base was duly appreciated right from the inception of the organization. In its 15 years of operation in the industry, Knowledgeworks has worked on projects ranging from the general to the highly complex, for Clients that span humble startups to Forbes 500 multinational corporations, and for languages as diverse as French or Dutch on one hand, to Amharic or Hebrew on the other. The cumulative knowledge gained from this experience has been progressively passed on to Knowledgeworks' workforce over these years through documentations, training, knowledge transfers and effective handovers. This has enabled Knowledgeworks to accumulate a robust knowledge base of glossaries, dictionaries, templates, instuctions, checklists, project management skills, all compiled through meticulous and diligent work of over a decade, and protected through confidentiality clauses at every stage. We understand the subtle requirements of our Clients, the risks and stakes involved in a project, and all this has been incorporated in the work ethos and corporate culture of Knowledgeworks, providing us a vantage position where we can effectively meet all your linguistic requirements. Workforce Our in-house workforce, organized into VARIOUS TEAMS, is at par with the best in the industry, and selected based on a stringent criteria of skills, academic qualifications and experience. Language services is one of those industries where "diversity" makes real business sense and our workforce is truly diverse, comprising employees of different lingustic groups of the nation, and regularly augmented by a floating pool of in-house contractual resources that range from native-speaking European translators to Chinese linguistic testers (all operating from our Bangalore office), with backgrounds as varied as European expatriates living in India to doctoral students from Francophone nations in Africa. The other key part of our human resources comprise a large pool of freelancers spread across the world, with a range of expertise in various domains. The core of this resource base involve trusted freelancers who have shared a long, steady and mutually rewarding relationship with Knowlegeworks over these years. This could be an ace Finnish translator in Estonia to a voice-over artist in Texas, a programmer-cum-translator in Japan to a Spanish translator in Argentina. This enviable in-house and external resource base of Knowledgeworks can attend to all your requirements professionally and with premium grade of workmanship. Competitive Price Structure: Smartly leveraging many factors, Knowledgeworks offers very competitive, cost- effective pricing to its Clients, both national and international, without compromising on quality in any way. Some of the strategic approaches to gain this competitive advantage are trade secrets, while the others are obvious - Good rapport and long-lasting relationships with some of the best resources in the industry, a knowledgebase accumulated over years of experience, investment in cutting-edge CAT tools, location advantage, discounts for regular Clients providing steady work, sourcing the best resources at competitive rates by offering large volume, among others. Let us know your requirements, ask for a quote, and we can assure you the best bargain in the industry!
- 2. Credentials/ Confidentiality and security/Processe: Knowledgeworks has continuously maintained a clean track record with its Clients in all the years it has been in business. We respect the Clients' requirements for quality, timeliness and confidentiality. Our entire operational process is geared to ensure this. We abide by the terms of our contract and our employees by their employment terms. You can trust us with your critical and important requirements. Knowledgeworks is a reliable brand in the language servies industry, with good testimonials from existing Clients and regularly participates in business meets and events. it is a ISO XYZ certifed organization and it's processes and management are industry accredited. We are commited to ensure FTR and OTD. These define our methodologies to deliver quality services in the stipulated timeframe. Regular audits of our processes by national and international standard bodies at each step of our service offerings ensure that Client projects are carefully managed. Each of its team like tool development, automation, QAPED for quality monitoring of internal and external resources. Additionally, tested BCP (BUsiness COntinuity Process) also allows for accurate completion of porjects Client Management: Our dedicated vertical specific Client relationship managers and project management team ensure optimum client management. We have an experienced internal project management team with handpicked SPOC deployment to cater to Client's needs. Adaptability: Our services are suited for global processes and formats including handling time zone differences and ability to switch-over to 24/7 operations. Location and Infrastructure/tools: At par with the best - Automation tools 9for all file formats, DTP packages, IT infracstructure, location, studio.