1. The Art of Wine Service – Red,
White & Sparkling
A Masterclass in Hospitality
Excellence
2. Why Wine Service Matters
• • Enhances guest satisfaction and creates a
luxury experience.
• • Reflects skill, attention to detail, and
professionalism.
• • Wine service is a performance that adds
value to the dining experience.
3. Understanding Wine Categories
• • Red Wine: Full-bodied, tannic, served
slightly below room temperature.
• • White Wine: Crisp, light, served chilled to
enhance freshness.
• • Sparkling Wine: Effervescent and
celebratory.
5. Serving Temperatures
• • Red Wines: 16–18°C (light reds: 14–16°C).
• • White Wines: 8–12°C.
• • Sparkling Wines: 6–8°C.
• • Use a thermometer for precise luxury
service.
6. Pre-Service Preparation
• • Polish glasses until spotless.
• • Check wine label, vintage, and bottle
condition.
• • Place white and sparkling wines in a bucket
30 mins prior.
• • Confirm guest preferences for decanting.
7. The 7 Steps of Wine Service
• 1. Present the bottle – label facing the host.
• 2. Announce wine name and vintage.
• 3. Open smoothly.
• 4. Offer the cork (optional).
• 5. Pour taste for host (30ml).
• 6. Serve guests (ladies first, clockwise).
• 7. Place bottle elegantly.
8. Red Wine Service
• • Use Bordeaux or Burgundy glass.
• • Decant young or aged reds.
• • Pour 120ml gently.
• • Hold bottle at base, never cover label.
9. The Art of Decanting
• • Purpose: Aeration and sediment removal.
• • Steps:
• 1. Stand wine upright.
• 2. Cut foil below lip.
• 3. Use candle/light to monitor sediment.
• 4. Stop pouring before sediment.
• 5. Present decanter.
10. White Wine Service
• • Present in ice bucket.
• • Use tulip glass.
• • Pour 100–120ml.
• • Return bottle to cooler with label visible.
11. Sparkling Wine Service
• • Hold bottle at 45°.
• • Twist bottle, not cork.
• • Pour at 45° tilt, in two stages.
• • Use flute or tulip glass.
12. Wine Presentation Etiquette
• • Keep label facing the guest.
• • Wipe bottle neck after pouring.
• • Never overfill glasses.
• • Use napkin to avoid drips.
13. Common Mistakes to Avoid
• • Serving wines at wrong temperature.
• • Over-pouring.
• • Popping corks loudly.
• • Cutting foil above lip.
14. Food & Wine Pairing
• • Red Wine: Red meat, aged cheeses.
• • White Wine: Fish, poultry, creamy dishes.
• • Sparkling Wine: Oysters, sushi, light
appetizers.
15. Advanced Tips
• • Offer confident pairing recommendations.
• • Anticipate guest refills.
• • Present cork for vintage wines.
• • Be knowledgeable about regions and grapes.
16. Training & Practice
• • Glassware polishing.
• • Mock service drills.
• • Blind tastings.
• • Cork opening and decanting drills.
17. Conclusion
• • Wine service is about precision and guest
delight.
• • Guest is the hero; wine is the art.
• • Practice ensures confidence and excellence.