WNEU COP Device Program Presentation

The Best Computing Device
Providing Maximum Educational Value
Presented by: Stephen Baker, B.S. Information Technology
Thomas Moore, Multimedia Specialist
Scott Sherman, Divisional Administrator of Technology
Beth Welch, Associate Dean for Academic Affairs

Student Perspective
 I Want a Device that:
 Looks “Cutting Edge” – Coolness Factor
 As Light as Possible
 Long Battery Life
 Has Maximum Horsepower
 Has a Big Screen and High Definition
 Has a pen that feels & responds like an
actual ink pen.
 Has a keyboard designed for lots of typing

Professor Perspective
I want the Device to Interact with Other
Resources:
 Learning Management System (LMS)
 Electronic Medical Record System (EMR)
 Printers
 Classroom Projectors
 Email – Calendar Tools

Professor Perspective
 With Device, Students Can Easily:
 Write, Highlight, Draw in their Notes.
 Work with Collaborative Tools.
 Take Quizzes and Exams Within a
Restricted “Test Only” Environment.

OIT Perspective
 Minimize Device Downtime
 Easily repaired (Hardware)
 Easily restored (Software)
 Maximize Device Value
 RFP Process
 Maximize Interaction with Other Resources
 LMS, Printers, Classroom Projectors, Email,
EMR System

Components
For
Success
Partnerships
Device Specifications
Support Model
Training

External Partnerships
 Service Vendors
 Whalley Computer Associates,
 GovConnection,
 Entre Computer Center
 OEM Vendors
 Fujitsu
 HP
 Lenovo
 DELL
 Microsoft

External Partnerships
 Software Vendors
 Software House International (SHI)
 Microsoft
 Malwarebytes

Internal Partnerships
 Office of Information Technology
 Final Approval of Device and Vendor Selection
 Software Purchasing
 College of Pharmacy Technology Team
 Advisors
 Assist in Deployment and Training

Internal Partnerships
 Procurement Department
 Lease Management ($$$)
 Legal Department
 Review and Approve Student Loan Agreement
 CoP PY1 and PY3 Students
 Evaluate a Sample of Five Devices

Tablet PC Evaluation
Please help us evaluate the following tablet computer models. Your input is
important as we determine which device will be selected as part of our
learner technology program.
1. Please identify yourself (check):
 Student Learner
If Student Learner, are you entering as PY1 or PY3 ? (Circle)
2. Do you currently own? (check):
 Desktop
 Faculty Learner  Staff Learner
 Slate Tablet - Pad Device (On Screen Keyboard or Bluetooth/USB
Connected Keyboard)
 Laptop
 Specialized Tablet (Laptop Converts to Tablet)

Please rate the following devices using the following scale:
5 = excellent (Just what I want !)
4 = good (Would be very happy with this)
3 = average (I’m OK with it)
2 = less than average (Not happy with this)
1 = poor (Will complain about it the whole semester !)
NA = Not Applicable (Don’t care)

Attribute
5 4 3 2 1
Screen Size
Resolution Clarity
Keyboard Size
Keyboard Feel
Pen Responsiveness
Pen Feel in Hand
Sound Quality High
Sound Quality Low
Weight of Device
Ease of Converting
Between Laptop and
Tablet Mode
Overall Rating
Fujitsu Q704
Comments:

 Form Factor
 Preference towards convertibles
 Battery Life
 8-10 hours or higher (6 was considered low)
 Screen Size/Resolution
 12"-15" screen, 1366x768 or higher
 Processor/RAM
 Current Gen i5, 8GB of RAM

 Pen
 Wacom Digitizers
 Keyboard
 More traditional keyboards preferred
 Audio
 Loudness over quality
 Inputs/Outputs
 Preference towards HDMI and VGA
 Multiple USB ports wanted

Support Model - Hardware
 Even Best Portable Devices Have Accidents
 Accidental Damage Protection (ADP)
 Maximize the Scope of Incidents
Covered Under Warranty
 Timely Hardware Repair
 On-site Versus Depot Repair
 Spare Pool -
 Ratio of 1:25 Deployed

Support Model - Software
Create and Capture an Image
Troubleshooting Options
 Using Cleanup Programs Like CCLeaner
 Running Various Anti-malware Programs Like
Windows Defender and Malwarebytes
 Reinstalling Software
 System Restore
 Re-apply the Device Image

Support Model - Software
Data Backups
 Cloud Spaces (OneDrive,Dropbox,GoogleDrive)
 Local External Drives (USB)
Device Software Includes CCleaner, Malwarebytes,
and Syncback for data backups to local external
drives. Training is provided to students on the use
of these programs.

Support Model – Office Hours
Mini - Helpdesk
 Office Hours Before Class, During Lunch Break,
and After Classes Get Out
 Staffed Primarily by trained Work Study
Students and Managed by Divisional
Administrator of Technology
 Able to Assist with Software Issues and Receive
OEM Vendor Assistance for Hardware Issues

Training
Technology Team
• Associate Dean for Academic Affairs
• Divisional Administrator of Technology
• Instructional Designer
• Multimedia Specialist
• Simulation Manager
• Administrative Assistant
• Vendor representatives
• Student Workers

New Learner Technology Orientation
• Incoming students
• Full day, prior to classes
• Small groups: 15-20
• Team effort

Orientation
• Deployment: account set-up and device
orientation
• LMS
• Outlook
• OneNote
• Lockdown Browser
• Audience Response system
• "Scavenger Hunt"

Continuing Education
• Email messages; LMS posts
• Periodic required sessions
• New features or programs
• Updates or backups
• Troubleshooting

Q & A
Thank You For Participating


WNEU COP Device Program Presentation

More Related Content

What's hot (15)

Viewers also liked (10)

Similar to WNEU COP Device Program Presentation (20)

WNEU COP Device Program Presentation