WOPS0916A_P
- 1. Pre-Summit Workshop 12 September 2016 Summit 13 & 14 September 2016 Post-Summit Workshop 15 September 2016 Mercure Sydney EXPLORE A unique opportunity for current, emerging and aspiring female leaders in operations roles to network, develop and create a plan for personal and professional success Strategies to reach your professional goals EARLY BIRD DISCOUNTS Book & Pay by 14 June 2016 to receive an additional Value Plus Discount! Phone: +61 2 8239 9711 Fax: +61 2 8239 9777 www.liquidlearninggroup.com Booking Code - P Managing work / life integration Building emotional intelligence And executive presence Positioning yourself for success Women in Operations Leadership Summit 2016 FEATURED SPEAKERS MEDIA PARTNER Melanie Hilton Chief Operating Officer Business Banking Macquarie Bank Amar Flora Chief Operating Officer and Board Secretariat John Grill Centre, University of Sydney Renata Sguario General Manager, Operational Excellence National Australia Bank Jacqui Curtis Acting Chief Operating Officer Australian Taxation Office Cathi Scarce General Manager National Operations Liquor Coles Georgina Gaussen Chief Operating Officer Fairfax Media Australia Claudia Huertas Group Director Operations and Programs NSW Department of Industry Allyson Corcoran Chief Operating Officer Cisco Australia Dr Kate Johnston Chief Operating Officer The Translational Research Institute Lynne Kavanagh Director of Retail Operations Optus Sally Capp Chief Operating Officer Victorian Chamber of Commerce and Industry Louise Higgins Chief Operating Officer Nova Entertainment Julie Robotham Director, Strategic Operations and Communications Mental Health Commission of NSW Georgina Croft Chief Operating Officer-Insurance BT Financial Group Cassandra Smarrelli Head of People Dan Murphy’s and Group Organisational Effectiveness Endeavour Drinks Group Woolworths Limited Sara Pratt National Director, Head of Operations Colliers International Australia Shirley Robertson Director Operations Enzen Australia Enzen Therese Toohey Director TTCo Sandra Nieuwenhuijzen Head of Maintenance Operations Qantas Kylie Warry Director Kylie Warry Executive Coaching 2016 Theme: ‘Visions of Sucess’
- 2. WORKSHOP SCHEDULE • 8.30 - 9.00 Registration • 9.00 - 10.40 Session One • 10.40 - 11.00 Morning Tea • 11.00 - 12.30 Session Two • 12.30 - 1.30 Lunch • 1.30 - 3.00 Session Three • 3.00 - 3.20 Afternoon Tea • 3.20 - 4.30 Session Four • 4.30 Close of Workshop 9.00 - 4.30 Foundations for Progression - Creating a Leadership Framework and Showcasing Your Skills As the operations role evolves, aspiring and emerging leaders need to be agile and prepared for the challenges they may face in their transition to a leadership role. In order to do so, they must develop strong foundational leadership skill-sets and refine their vision of success. Female leaders face unique challenges throughout their leadership journey and sometimes struggle to develop an authentic leadership style due to external pressures. Across both the public and private sectors, aspiring and emerging female leaders need to develop their own unique leadership style, working with their strengths and weaknesses. With a broad portfolio of responsibilities, it is not uncommon for operations leaders to put a surplus emphasis on their technical knowledge, rather than focusing on their leadership skill-sets. Although it is important to have an understanding of up-to-date policies, procedures, controls and budgets, managers looking to progress must invest in the development of the skills and strategies necessary to lead. This premier workshop will focus on creating a foundational skill set for executive leadership. Participants will explore the challenges female leaders face in operations leadership and develop skills that will allow them to overcome these barriers. With an emphasis on emotional intelligence, sharpening attention and bringing mindfulness into the workplace, these foundational skills are paramount to succeeding in an advanced leadership role. Recognising and developing your strengths as a leader • Tapping into the neuroscience of leadership • Understanding your strengths and weaknesses • Maximising your efficiency and value as leader Developing Emotional Intelligence • Differentiating smart leaders through IQ and EQ • Utilising the Emotional Competency Framework • Leading with resonance — The leadership challenge Practising mindfulness to be more productive • Focusing with awareness and attention to enhance productivity • Overcoming imposter syndrome and unconscious bias • Proactively seeking self-development Highlighting your aptitude for leadership • Promoting your value and skills in the workplace • Creating lasting relationships with sponsors and mentors • Setting personal goals to accelerate advancement Expert Facilitator: Therese Toohey Director TTCo Therese is the founder and Director of TTCo. She is a well-regarded facilitator and executive coach specialising in high-level leadership and executive coaching services. She has a thorough understanding of the complexities of people and work, providing solution-focused and pragmatic approaches to strategic challenges. Therese challenges current ways of thinking and looks for new ways to improve the wellbeing of individuals and organisations and, through her specialist knowledge of Emotional Intelligence and Positive Psychology, brings a wealth of knowledge and wisdom to every program. Therese has over 25 years’ experience teaching, facilitating & coaching in schools, universities, Commonwealth and State/ Territory governments, not-for-profit organisations and commercial/private sectors and has been instrumental in motivating people towards a shared sense of meaning and purpose. Some of Therese’s clients include Defence Intelligence, Australian Public Service Commission, Department of Foreign Affairs and Trade, Australian Taxation Office, Northern Territory Public Service, Clayton Utz and Queensland Health. Pre-Summit Workshop 12 September 2016 SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: partnership@liquidlearning.com.au TEAM BOOKINGS Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: registration@liquidlearning.com.au
- 3. Day One 13 September 2016 Developing a Leadership Style that Fosters Innovation 8.30 - 8.55 Registration and Morning Coffee 8.55 - 9.00 Official Welcome and Opening Remarks from the Chair 9.00 - 9.35 OPENING KEYNOTE CASE STUDY Own your values - Establishing your authentic leadership style Most emerging leaders are presented with a variety of opportunities to develop their leadership skills and position themselves for promotion. However, it is important to ensure that aspiring leaders are able to bring their authentic self to the table and allow their values to shape their leadership style. Melanie is passionate about making sure female leaders reach their potential, whilst focusing on your own goals and vision of success. She will explore: • Refining your authentic leadership style • Understanding the foundations of self-awareness • Knowing what gives you personal success Melanie Hilton Chief Operating Officer Business Banking Macquarie Bank 9.35 - 9.50 Questions and Discussion 9.50 - 10.25 CASE STUDY Maintaining your priorities when stepping into a leadership role From relocating to changing roles, there are positives and negatives to every opportunity. Consequently, in order to fast-track toward their vision of success, leaders must have a firm grasp of who they are and where their priorities lie. Renata has rapidly transitioned through the ranks at NAB and will highlight her views on the importance of balance as a leader. Explore: • Understanding your aspirations and vision of success • Managing guilt and navigating conversations on work / life balance • Using your position as a leader to mentor and sponsor emerging leaders Renata Sguario General Manager, Operational Excellence National Australia Bank 10.25 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.30 CASE STUDY TBA 11.30 - 11.45 Questions and Discussion 11.45 - 12.30 EXPERT COMMENTARY Show your potential - Developing resilience as a confident leader The development of resilience is paramount for any leader attempting to succeed at the executive level. Without the ability to overcome setbacks and challenges, emerging leaders will not stand a chance in the fast moving and competitive operations environment. In this interactive session, Therese will provide strategies to be resilient and confident even in the most confronting circumstances. Explore: • Reframing negative experiences to bounce back • Remaining positive in turbulent times • Building and maintaining relationships to thrive as a leader Therese Toohey Director TTCo 12.20 - 12.30 Questions and Discussion 12.30 - 1.30 Networking Lunch 1.30 - 1.55 CASE STUDY Envisioning success - Tools and techniques for career progression Success and fulfilment are not found on every career path. Consequently, it is important to be aware of progression opportunities and it often takes you to step out of your comfort zone to find them. Amar’s initial vision of success began in banking, but has now taken him to the senior leadership team at USYD. Amar will highlight the influence of professional network and mentors throughout his career and explore: • Ensuring that workplace culture fosters diversity and equality • Networking to uncover opportunities • Taking a courageous approach to leadership progression Amar Flora Chief Operating Officer and Board Secretariat John Grill Centre, University of Sydney 1.55 - 2.00 Questions and Discussion 2.00 - 3.15 INTERACTIVE PANEL DISCUSSION Harnessing the benefits of work and personal life integration As technological advancements enable workplaces to be increasingly connected, flexible working arrangements are also becoming more common. However, is modernisation and flexibility enhancing the balance of work and personal lives? Or is it in fact the opposite? This panel of experienced leaders will discuss how to use flexible hours to enhance productivity at work and home. Explore: • Dealing withe the double-edged sword of 24/7 connectivity • Harnessing the advantages of flexible and agile work arrangements • Making it work under heightened expectations VALUE PLUS DISCOUNT Receive up to $400 off registration if you register and pay by 14 June 2016 TEAM OFTEAM OF TEAM OF 653 874 + 15%DISCOUNT10%DISCOUNT 20%DISCOUNT PLUS TWO WORKSHOPS! Plus Two Separately Bookable Full-Day Workshops on 12 & 15 September 2016 2016 Theme: ‘Visions of Success’ We talk a lot about how to reach your potential and succeed as a leader, but what does success really look like? And furthermore, what does it mean to you? The vision of success varies for each individual and tends to change as you grow and develop, both professionally and personally. What were you striving for when your leadership journey began? Are you still on the same path? How does it compare and what’s next? We have invited some of Australia’s most influential and inspiring leaders to reflect on their own personal vision of success, how it has changed and developed with them, and their advice to you for turning that vision into a reality.
- 4. Leadingn, Resilience and Positivity EARLY BIRD DISCOUNT Receive up to $150 off registration if you register and pay by 9 August 2016 SUPER SAVER DISCOUNT Receive up to $300 off registration if you register and pay by 12 July 2016 • Encouraging your team to achieve work / life balance Georgina Gaussen Chief Operating Officer Fairfax Media Australia Sara Pratt National Director, Head of Operations Colliers International Australia Georgina Croft Chief Operating Officer – Insurance BT Financial Group Cassandra Smarrelli Head of People Dan Murphy’s and Group Organisational Effectiveness Endeavour Drinks Group Woolworths Limited Julie Robotham Director, Strategic Operations and Communications Mental Health Commission of NSW Claudia Huertas Group Director Operations and Programs NSW Department of Industry 3.15 - 3.30 Afternoon Tea 3.30 - 4.20 EXPERT COMMENTARY Being confident in your values and leading with authenticity There is no secret to leadership success and no specific characteristics that create the ‘perfect leader’. Although it is important to be resilient, innovative and proactive, the most successful leaders are authentic and remain true to their personal values. Teams respond well to leaders that are confident in their initiatives and their ability to lead. In this session, Kylie will explore: • Creating clear and transparent values to your team members • Maintaining consistency in your values • Harnessing the power of constructive feedback Kylie Warry Director Kylie Warry Executive Coaching 4.20 - 4.30 Questions and Discussion 4.30 Concluding Remarks from the Chair Day Two 14 September 2016 8.30 - 8.55 Morning Coffee 8.55 - 9.00 Opening Remarks from the Chair 9.00 - 9.45 OPENING CASE STUDY Increasing productivity by cultivating a positive and engaging workplace culture The priority to do more with less is becoming more and more common in the operations environment. Consequently, as pressure rises, it is imperative to develop a workplace culture that encourages positivity, engagement and success. In addition to increasing productivity, this will support your team’s development and leverage business outcomes in the future. In this session, Cathi will discuss the strategies she has used to build a supportive and successful workplace. Explore: • Mobilising, engaging and encouraging large teams • Building successful and productive professional relations • Fostering a healthy workplace culture Cathi Scarce General Manager National Operations Liquor Coles 9.45 - 10.00 Questions and Discussion 10.00 - 10.45 CASE STUDY TBA 10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea 11.15 - 12.15 INTERACTIVE PANEL DISCUSSION Exploring key avenues for progression — Networking as an emerging leader Positioning yourself for promotion can be challenging for aspiring female leaders in operations roles. Whilst there are many opportunities to receive feedback and guidance through mentors and sponsors, female leaders in operations need to know how to develop these professional relationships and get the most out of their network. This panel will discuss common challenges and solutions to overcome them. Explore: • Turning mentors into sponsors • Identifying and building rapport with a potential sponsor • Effective networking strategies Dr Kate Johnston Chief Operating Officer The Translational Research Institute Allyson Corcoran Chief Operating Officer Cisco Australia Sally Capp Chief Operating Officer Victorian Chamber of Commerce and Industry Louise Higgins Chief Operating Officer Nova Entertainment Sandra Nieuwenhuijzen Head of Maintenance Operations Qantas 12.15 - 1.15 Networking Lunch 1.15 - 2.00 CASE STUDY Initiating change to stand out in a crowd of empowered aspiring leaders In a sea of aspiring leaders, standing out and being recognised for your management skills is not an easy task. However, there are strategies for positioning yourself as a capable leader and highlighting your potential. NETWORKING RECEPTION 4.30 - 5.30 Make the most of your experience, join us to network over complimentary canapés and drinks ALSO AVAILABLE THE 5TH WOMEN IN PROJECT MANAGEMENT LEADERSHIP SUMMIT 2016 12, 13, 14 & 15 September 2016 Melbourne
- 5. g a Broad Operations Portfolio in a Constantly Changing Organisation Phone: +61 2 8239 9711 Fax: +61 2 8239 9777 www.liquidlearninggroup.com • Chief Operating Officers • General Managers • Directors • Divisional Managers • Business Unit Leaders • Group Managers • National Managers • Team Leaders • Department Heads • Consultants / Advisors • Specialists • Finance Operations • HR Operations • ICT Operations • Shared Services WHO WILL ATTEND ABOUT THE EVENT Aspiring and emerging leaders in operational focused roles across industry, including: Also, common Divisional Corporate roles including: Operational leadership roles are integral to an organisation’s ability to execute strategy. The roles are often complex, broad and sometimes difficult to define — yet they are vital to achieving results and maintaining stability and smooth delivery. The position oversees various internal groups within an organisation to ensure they are integrated into the same business plan with well defined responsibilities and accountability. Often operating across a broad portfolio of business units, it is important that leaders ensure that teams function together effectively as a unit to ensure operational integrity. In order to achieve and excel in this complex role, female leaders must develop superior leadership skill-sets—focusing on agility, and quickly switching from tactical to strategic. For long-term career success in these roles it is important to develop strategies to overcome barriers that stand between them and their vision of success. The operations role is often male-dominated, especially in senior executive leadership suite. As a result, there are a number of challenges that aspiring and emerging female leaders need to address in order to take the next step in leadership. Leaders need to overcome barriers such as social expectations and unconscious bias that prevents women from stepping up into senior operations leadership. Whilst it is helpful to have technical knowledge and expertise, leadership success in the operations space is reliant on strategy, communication and the ability to manage and lead a diverse portfolio. These unique skills are often attributed to women, but need to be refined into authentic leadership skills to encourage success in this business landscape. The Women in Operations Leadership Summit 2016 explores the challenges women face in operations roles, both in their attempt to move up the career ladder and as established leaders. At this premier professional development event, aspiring, emerging and established leaders will have the opportunity to reflect on what success means to them, gain strategies to manage a productive team and leave with a firm grasp of their career goals and how to reach them. Sparking innovation and being on the forefront of positive change can be a catalyst for promotion. As Acting Chief Operating Officer, Jacqui has been highly involved in change management at the Australian Taxation Office. She will explore: • Creating significant change to demonstrate your potential • Influencing a desire for improvement and excellence in your team • Promoting and highlighting positive change in your organisation Jacqui Curtis Acting Chief Operating Officer Australian Taxation Office 2.00 - 2.15 Questions and Discussion 2.15 - 3.00 CASE STUDY Building trust to be an influential leader There are many factors that contribute to leadership effectiveness. One of these is influence, and it expands in direct proportion to trust and connection. With a background in sales, Lynne now heads up retail operations for Optus. She will reflect on her changing vision of success and share how she gained influence throughout her career. Explore: • Being present and consistent when interacting with your team • Ensuring your intentions are clear and precise • Gaining respect by connecting with compassion Lynne Kavanagh Director of Retail Operations Optus 3.00 - 3.15 Questions and Discussion 3.15 - 3.30 Afternoon Tea 3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE Leading forward — Navigating a changing vision of success Aspiring operations leaders are being presented with new and exciting opportunities despite the complex and often undefined nature of their roles. As these positions evolve to embrace workplace flexibility and leadership diversity in the public and private sectors, high-achieving women are set to create a new vision of success at the executive level. In this session, the floor will be opened to free-flowing discussion as participants reflect on the key themes addressed throughout the summit. • What was your initial vision of success? • How has that vision changed over time? • Inspired with new insights, what do you need to do to reach your career goals now? Shirley Robertson Director Operations Enzen Australia Enzen 4.30 Concluding Remarks from the Chair and Summit Close Tweet about this event using the hashtag #WOPS16 and @LiquidLearning for daily industry updates! FOLLOW THIS EVENT
- 6. Post-Summit Workshop 15 September 2016 WORKSHOP SCHEDULE • 8.30 - 9.00 Registration • 9.00 - 10.40 Session One • 10.40 - 11.00 Morning Tea • 11.00 - 12.30 Session Two • 12.30 - 1.30 Lunch • 1.30 - 3.00 Session Three • 3.00 - 3.20 Afternoon Tea • 3.20 - 4.30 Session Four • 4.30 Close of Workshop 9.00 - 4.30 Achieving Operational Excellence: Taking Learning from Theory to Practice in the Workplace Living in an operational world is not without its challenges. With a broad portfolio and responsibility for an organisation’s continued productivity, operations leaders must be pragmatic and strategic with an influential leadership presence. All leaders need to understand where their strengths lie and how to use these to provide visionary and innovative strategic leadership. An operations leader has the opportunity to drive positive workplace culture, improve staff engagement, and implement innovative organisational change. Executed successfully, this can create heightened employee productivity, resulting in improvements to the bottom line, happy customers and satisfied stakeholders. However, in order to do so, leaders must develop strategies to effectively influence under pressure and manage a team through turbulent times. This interactive workshop will inspire female leaders to reach their potential as leaders through practical strategies that will make a powerful, positive and long lasting impact in the workplace. Participants will leave with a refined understanding of how to be the most effective operational leader and consider strategies to overcome the many hurdles of leadership. This is the chance for both leaders and emerging leaders to reflect on their leadership knowledge and translate it into a concrete plan for career progression. Communicating, negotiating and influencing within the workplace • Understanding diverse communication styles • Negotiating for success • Influencing your stakeholders Remaining productive in a crisis • Being the calm amongst the storm • Engaging others to deliver • Growing as a team from lessons learned Driving change and innovation • Stepping out of your comfort zone • Recognising and overcoming hurdles to change • Understanding the real impact to your business Guiding you and your teams’ vision of success • Believing in yourself as true leader of people • Utilising mentors and sponsors in your career journey • Delivering a strategy to reach your personal and business goals Expert Facilitator: Shirley Robertson Director Operations Enzen Australia Enzen An inspirational, energetic and strategic transformational leader, executive mentor and coach, Shirley is recognised for delivering exceptional results with integrity and candour. Her executive leadership experience building and developing formidable senior management teams within customer centric environments has spanned across ASX, private and government owned organizations. Industry experience includes Transport Infrastructure, Utilities, Banking and the Retail industry with Queensland Motorways, EastLink, Origin Energy, ANZ & Coles Myer Group. Shirley has lived and breathed the corporate world for many years, spearheading significant business transformational programs working with all levels within an organisation, driving strategic, revolutionary, cultural and organisational change. Enlightened Transitions was established as an enabler for Shirley to positively impact the corporate world by working with leaders across diverse industries so they in turn can be a key influencer within their respective businesses to maximise employee and company value, develop and maintain a strong culture whilst demonstrating high integrity, authenticity, resilience and respect. Shirley decided to re-enter the corporate world earlier this year to take up the position of Director Operations Enzen Australia to establish the Australian head office corporate base. Enzen is a global specialist energy and water consultancy and engineering enterprise employing over 4,000 staff globally. Their mission is to make energy and water available, affordable and sustainable for future generations with an ambition to liberate inefficiencies and maximise clean energy globally. SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: partnership@liquidlearning.com.au TEAM BOOKINGS Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: registration@liquidlearning.com.au
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Organisation Name Address Suburb State Postcode Booking Contact Information Title Full Name Position Email Phone TOTAL incl GST All Prices listed in Australian Dollars Registration Information DelegateInformationYourInvestmentPaymentDetailsAuthority * Receive up to $150 off registration if you register and pay by 9 August 2016 Group Discounts Available: 10% off Standard Rate Team of 3 - 4 15% off Standard Rate Team of 5 - 7 20% off Standard Rate Team of 8 + Please Note: Payment is required prior to attending this event. c Credit Card c Cheque (payable to Liquid Learning Group Pty Ltd) c Electronic Funds Transfer c Please invoice me: Purchase Order No. # Credit Card Details - Please charge my credit card for this registration: Card Type c Visa c MasterCard c American Express Electronic Funds Transfer (EFT) Please transfer funds directly to: Westpac Account Name: Liquid Learning Group Pty Ltd BSB: 032 002 Account No: 407 273 SWIFT Code: WPACAU2S Amount Please quote ref WOPS0916A and registrant name Note: 2% surcharge applies to American Express payments Card Number Expiry Full Name as on card Cardholder’s Contact Number Signature X Authorising Manager’s Details: This registration is invalid without a signature. Name Position Phone Email Signature X Date Email this form to: registration@liquidlearning.com.au or Call us on: +61 2 8239 9711 / No. # Options (per person) 4 Days 3 Days 2 Days 1 Day Workshop Standard Rate $3895 + GST = ($4284.50) $3195 + GST = ($3514.50) $2495 + GST = ($2744.50) $1395 + GST = ($1534.50) Early Bird Rate* $3745 + GST = ($4119.50) $3045 + GST = ($3349.50) $2345 + GST = ($2579.50) $1345 + GST = ($1479.50) Super Saver Rate** $3595 + GST = ($3954.50) $2895 + GST = ($3184.50) $2195 + GST = ($2414.50) $1295 + GST = ($1424.50) Value Plus Rate*** $3495 + GST = ($3844.50) $2795 + GST = ($3074.50) $2095 + GST = ($2304.50) $1245 + GST = ($1369.50) Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Early Bird Discounts are not applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only. # Title Full Name or TBA Position Email Attendance Date/s 1 c 12 c 13 & 14 c 15 2 c 12 c 13 & 14 c 15 3 c 12 c 13 & 14 c 15 4 c 12 c 13 & 14 c 15 5 c 12 c 13 & 14 c 15 6 c 12 c 13 & 14 c 15 7 c 12 c 13 & 14 c 15 8 c 12 c 13 & 14 c 15 9 c 12 c 13 & 14 c 15 10 c 12 c 13 & 14 c 15 Booking FormMercure Sydney 812-820 George Street Sydney NSW 2000 Ph: +61 9217 6666 WOPS0916A - P The Women in Operations Leadership Summit 2016 12, 13, 14 & 15 September 2016 Registration Policy: If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance. Disclaimer: Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice. Privacy Statement: Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your information to a secure database. This will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd, Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, FX: +61 2 8239 9777, email: database@liquidlearning.com.au © 2016 Liquid Learning Group Pty Ltd ACN 108 415 354 ** Receive up to $300 off registration if you register and pay by 12 July 2016 *** Receive up to $400 off registration if you register and pay by 14 June 2016