Workflow
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The document outlines the steps a customer takes to purchase a product on a website: 1) The customer starts on the home page and goes to the product page, 2) They order the product and are taken to a shopping cart page, 3) They proceed to checkout where they enter their address and review the order before placing it. Their order is then placed and appears in the website's workflow where staff can access order details and communicate with the customer.
Workflow
- 1. Start on Home Page
- 3. Order Product “We'll contact you” payment info may be added here too
- 4. Shopping Cart Displayed Check Out
- 5. Buyer provides Address
- 6. Review Order Sales tax should be displayed here. I'll make sure the tax calculator is active for your demo website. Only one payment option provided
- 7. Order Placed/Confirmed Adding your photo to your account will mean your photo will be displayed here instead.
- 8. Order Appears in Your Workflow Click for details, and to communicate with your customer.