WORKSHOP: STRATEGY AND SUCCESS WITH OFFICE 365: PRACTICAL TOOLS AND TECHNIQUES FOR THE STRATEGIST, INFORMATION ARCHITECT AND ANALYST

Editor's Notes

• #2: There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365. The question for many companies is “should our intranet be built with Office 365?” In this session Richard Harbridge will explore: • The benefits Office 365 brings to an intranet... • Where the issues and challenges will lie... • When and how you may integrate Office 365 with your existing intranet today...​ You Will Learn: The benefits Office 365 brings to an intranet...When and how you may integrate Office 365 with your existing intranet today...What do the new features mean for Office 365 Intranets?Why go with Office 365 for your Intranet?
• #4: Richard Harbridge is the Chief Technology Officer and an owner at 2toLead. Richard works as a trusted advisor with hundreds of organizations, helping them understand their current needs, their Soon needs, and what actions they should take in order to grow and achieve their bold ambitions.   Richard remains hands on in his work and has led, architected, and implemented hundreds of business and technology solutions that have helped organizations transform both digitally and organizationally. Richard has a passion for helping organizations achieve more; whether it is helping an organization build beautiful websites to support great content and social strategy, or helping an organization leverage emerging cloud and mobile technology to better service their members or the communities that they serve.   Richard is an author and an internationally recognized expert in Microsoft technology, marketing and professional services. As a sought-after speaker, Richard has often had the opportunity to share his insights, experiences, and advice around branding, partner management, social networking, collaboration, ROI,  technology/process adoption, and business development at numerous industry events in around the globe. When not speaking at industry events, Richard works with Microsoft, partners, and customers as an advisor around business and technology, and serves on multiple committees, leads user groups, and is a Board Member of the Microsoft Community Leadership Board.
• #8: Where should IT be performing? Transform 50 percent and 30 percent on optimization and lastly 15 percent on expansion.    Where are we now? More than 55 are in firefighting and 20 percent struggling. 18 percent optimizing but so few where they need to be.    No formal process for business satisfaction. Very little in place and ad hoc. Most important thing to do is measure business satisfaction and understand what the business wants.    Overall sat with value from IT Sat with core services FROM IT Relationship sat with IT Resource constraints and IT dependant. IT doesn't deliver what you need or IT doesn't have enough capacity?  Use of shadow IT   Sat is a flat line even with hard work. Expectations increase but we are running place. So what actually improves sat?  Project delivery and capcity is the most important sat driver. Then relationships with it and then innovation followed by infrastructure and apps. So how are we improving delivery and quality. Relationships and innovation? Actively measuring business sat and impact. This isn't easy. It's a program not a project. Collect feedback, inform strategy, Stakeholder and performance. Improve it services and communicate success Orgs that do this year over year gives you a handful of percentage points per year.
• #9: Where should IT be performing? Transform 50 percent and 30 percent on optimization and lastly 15 percent on expansion.    Where are we now? More than 55 are in firefighting and 20 percent struggling. 18 percent optimizing but so few where they need to be.    No formal process for business satisfaction. Very little in place and ad hoc. Most important thing to do is measure business satisfaction and understand what the business wants.    Overall sat with value from IT Sat with core services FROM IT Relationship sat with IT Resource constraints and IT dependant. IT doesn't deliver what you need or IT doesn't have enough capacity?  Use of shadow IT   Sat is a flat line even with hard work. Expectations increase but we are running place. So what actually improves sat?  Project delivery and capcity is the most important sat driver. Then relationships with it and then innovation followed by infrastructure and apps. So how are we improving delivery and quality. Relationships and innovation? Actively measuring business sat and impact. This isn't easy. It's a program not a project. Collect feedback, inform strategy, Stakeholder and performance. Improve it services and communicate success Orgs that do this year over year gives you a handful of percentage points per year.
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• #123: Provide personalized information and content to users based on employee groupings Dynamic, personalized Navigation that is driven by my usage patterns  personalize company and team news based on my interests
• #155: There is no authority in Discovery – everyone is equal