World-class insights
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The document outlines levels of engagement in business intelligence, from ad hoc to world class culture, emphasizing the importance of a diverse source network and expert interaction. It discusses the need for systematic monitoring and assessments to track emerging business issues and industry shifts. The document highlights the role of leadership in leveraging insights for strategic growth.
World-class insights
- 1. Level 1 Ad Hoc Level 2 Aware Level 3 Capable Level 4 Mature Level 5 World Class Culture React Summarize Analyze Assess Dialogue Strategic Fact Base Limited number of published sources Wide variety of specialized published sources Small source network Broad, deep source network Leadership interacts with experts directly Source of Insights for Growth Large competitors / customers Partnerships and alliances Emerging customers / competitors Industry value chains Future industry landscapes Early Warning "Boiling the ocean” Tracking studies Issues assessments Systematic monitoring of the periphery Expert teams assess emerging business issues Insights capabilities 1 Copyright (c) 2013 David Harkleroad. All rights reserved
- 2. "There is nothing more frightful than ignorance in action." - Goethe 2 Copyright (c) 2013 David Harkleroad. All rights reserved