Writing Web Content
Corporate Web Development
Training:
Part 1
• Responsive design
• Online reading
• Structuring content
Responsive Design
• Responsive websites detect the device used to view them
• And adapt accordingly
Responsive Design
Users of tablets, mobiles and desktops all see the same website
content – it’s just optimised for their device.
When creating content you need to understand how it will work
on different devices.
Think about webpages as being made up of separate pieces of
content that adapt in different ways across devices.
• Checking how your content works on different devices is vital
• It means your message is effective, whatever device is used
Online Reading
• Reading online is proven to be very different to reading print
• Research shows people look at web pages using certain patterns
• We can exploit those reading patterns to make sure key messages are
effective
Online Reading
Online readers:
• won’t read all of your content – they scan
• are task-focused – if you don’t answer their questions,
they leave
• can enter your website on any page – not the ‘start’
• notice the first paragraph, words and headings – known
as the ‘F’-shaped pattern
• look for ways to verify how up-to-date your content is
Smaller screens increase this behaviour
F-shaped Pattern
Image source: www.nngroup.com
Online readers tend to notice the top of the page, first
paragraph, words and headings
Websites optimized for smaller mobile screens:
• more linear eye movement to follow swiping
• people expect content to be visually split into chunks
• priority is still the top of the page – people less likely to see lower content
Heat map showing eye tracking on web pages
Online Reading
• No F-Shape – text doesn’t exploit
where users look for effective
messaging
• Hard to read - imagine how this
looks on a mobile screen
• Big blocks of content - nothing to
draw your eye in
• No sub headings to break up text
and help scan reading
• Only 1 hyperlink – and it’s not
descriptive
• No bullets to break up text
• Look at start of each paragraph,
there’s a repetitive use of words
Bad
Online Reading
Good
• F-Shape – text mirrors this to
exploit where users look for
effective messaging
• Content is short so is quick and
easy to scan read
• Uses sub headings – signposts
what each section is about
• Use of descriptive hyperlinks to
take you to more information
• Bullets to break up text
• Image adds context and
interest to the page
Structuring Your Content
• Physically helps people to read online
• Makes your content easily understood
• Results in a more effective website
Structuring a Web Page
For every page you create make a tick list.
Make sure you think about:
• the purpose of the page
• who you are writing the page for
• what users of your site want to know –
their key questions and tasks
• what you want your user to do next
Start with the Point
1. Primary message is understood at a glance:
• Clear/descriptive page title and introduction
2. Secondary message needs more focus:
• Page content with your key information
3. Supporting messages - what else is there to know/do?
• calls to action (register at an event/apply)
• related information (images/video)
• qualifiers to support your message (quotes)
1. Primary message
Clear/descriptive page title and
short introduction. Can be
understood quickly.
2. Secondary message
Key page content with more detail.
Needs more focus to read.
3. Supporting messages
A quote is selected to help support
messaging.
Messaging Example 1
1
2
3
Here you can see 3 levels marked
on a webpage:
1. Primary message
You know exactly what this page is
about and what type of
information you’ll find.
2. Secondary message
Lists key content. Conveys lots of
information, so more to read.
3. Supporting messages
A Call to Action. A button is used
to help people book a place.
Relevant social media links are
also provided.
Messaging Example 2
1
2
3
A different page layout:
Writing Web Content
Corporate Web Development
Training:
Part 1 Complete
• Responsive design
• Online reading
• Structuring content
Now complete Part 2

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writing-web-content-part-one lecture note.pptx

  • 1. Writing Web Content Corporate Web Development Training: Part 1 • Responsive design • Online reading • Structuring content
  • 2. Responsive Design • Responsive websites detect the device used to view them • And adapt accordingly
  • 3. Responsive Design Users of tablets, mobiles and desktops all see the same website content – it’s just optimised for their device. When creating content you need to understand how it will work on different devices. Think about webpages as being made up of separate pieces of content that adapt in different ways across devices.
  • 4. • Checking how your content works on different devices is vital • It means your message is effective, whatever device is used
  • 5. Online Reading • Reading online is proven to be very different to reading print • Research shows people look at web pages using certain patterns • We can exploit those reading patterns to make sure key messages are effective
  • 6. Online Reading Online readers: • won’t read all of your content – they scan • are task-focused – if you don’t answer their questions, they leave • can enter your website on any page – not the ‘start’ • notice the first paragraph, words and headings – known as the ‘F’-shaped pattern • look for ways to verify how up-to-date your content is Smaller screens increase this behaviour
  • 7. F-shaped Pattern Image source: www.nngroup.com Online readers tend to notice the top of the page, first paragraph, words and headings Websites optimized for smaller mobile screens: • more linear eye movement to follow swiping • people expect content to be visually split into chunks • priority is still the top of the page – people less likely to see lower content Heat map showing eye tracking on web pages
  • 8. Online Reading • No F-Shape – text doesn’t exploit where users look for effective messaging • Hard to read - imagine how this looks on a mobile screen • Big blocks of content - nothing to draw your eye in • No sub headings to break up text and help scan reading • Only 1 hyperlink – and it’s not descriptive • No bullets to break up text • Look at start of each paragraph, there’s a repetitive use of words Bad
  • 9. Online Reading Good • F-Shape – text mirrors this to exploit where users look for effective messaging • Content is short so is quick and easy to scan read • Uses sub headings – signposts what each section is about • Use of descriptive hyperlinks to take you to more information • Bullets to break up text • Image adds context and interest to the page
  • 10. Structuring Your Content • Physically helps people to read online • Makes your content easily understood • Results in a more effective website
  • 11. Structuring a Web Page For every page you create make a tick list. Make sure you think about: • the purpose of the page • who you are writing the page for • what users of your site want to know – their key questions and tasks • what you want your user to do next
  • 12. Start with the Point 1. Primary message is understood at a glance: • Clear/descriptive page title and introduction 2. Secondary message needs more focus: • Page content with your key information 3. Supporting messages - what else is there to know/do? • calls to action (register at an event/apply) • related information (images/video) • qualifiers to support your message (quotes)
  • 13. 1. Primary message Clear/descriptive page title and short introduction. Can be understood quickly. 2. Secondary message Key page content with more detail. Needs more focus to read. 3. Supporting messages A quote is selected to help support messaging. Messaging Example 1 1 2 3 Here you can see 3 levels marked on a webpage:
  • 14. 1. Primary message You know exactly what this page is about and what type of information you’ll find. 2. Secondary message Lists key content. Conveys lots of information, so more to read. 3. Supporting messages A Call to Action. A button is used to help people book a place. Relevant social media links are also provided. Messaging Example 2 1 2 3 A different page layout:
  • 15. Writing Web Content Corporate Web Development Training: Part 1 Complete • Responsive design • Online reading • Structuring content Now complete Part 2