[WSO2Con EU 2018] A New Service Architecture for Effective Business Services
0 likes359 views
Agos, a leader in the consumer credit market, is implementing a new service architecture focused on integration, security, and flexibility to enhance customer experience and operational efficiency. Through a partnership with Profesia and WSO2, the project aims to leverage API management, security enhancements, and modular design to support new business models and technologies. Initial successes include the rapid deployment of a new customer information interface, with ongoing efforts to refine and expand the architecture to support future growth and integration needs.
[WSO2Con EU 2018] A New Service Architecture for Effective Business Services
- 1. Head of IT Strategy & Architecture, Agos A New Service Architecture for Effective Business Services Simona Balzano Matteo Bordin Principal Architect, Profesia
- 2. Leader in the consumer credit market for families 2.000 employees, 230 branches and 20.000 points of sale in Italy Personal loans Finalised consumer loans Credit cards «Cessione del quinto» Leasing Insurance services 9 Millions of customers 30 Years
- 3. Customers and partners at the center of our vision Accelerate integration Guarantee security and legal compliance Offer a new cross-channel experience Build trust customer relationship Customers PARTNER Enable new business models
- 4. IT Transformation Tools and applications for a new strategy A new architecture to build & integrate systems Digital Open Flexible NEW TECHNOLOGIES & INFRASTRUCTURE CULTURE, ORG & PROCESSES BUSINESS TRANSFORMATION OPERATING MODEL
- 5. The new digital platform Light integration Modularity based on standards Agility in the development and management Automation and scalability Security cross layers based on open protocols
- 6. Open Source Full Stack The integration between technologies and ecosystem, a success factor OSSOSS OSS OSS WEB APPLICATION PORTAL APPLICATION LOG MANAGEMENT CONTINOUOUS CONFIGURATION AUTOMATION ENGINE SOURCE AND ARTIFACT REPOS DATA NEW SERVICES DISTRIBUTED STORAGE
- 7. The numbers of the new architecture IT SUPPLIERS DATA CENTER OPEN TECHNOLOGIES AUTOMATION CODE LINES VIRTUAL INSTANCES DEDICATED ENVS 20 + 170 + 9 2 200 k+ 5 MAINFRAME INTEGRATIONS MONTHS TO GOLIVE 4 12
- 8. ✓ Profesia as Premier Certified and Reseller partner Profesia supports customers to: ✓ Design api management capabilities ✓ Identify solutions for the security server ✓ Understand, install and manage all WSO2 products ✓ Enable instant and effective communication channel with WSO2 Profesia
- 9. Profesia and WSO2 in the project ✓ What Profesia technically done in the project of the new architecture ✓ Deploy, configuration and product customisation ✓ Use Case definitions and implementation via WSO2 products ✓ POC and Production technical Support ✓ What WSO2 technically done in the project of the new architecture ✓ Development and Production support ✓ Q&A about customisations and new implementations ✓ Architecture Review ✓ Keep continuously synchronized Agos with WSO2 product updates ✓ Deliver specific architectural advisory to complete solution according with WSO2 medium long term roadmap
- 12. ● Api Management ● oAuth2 security based ● CorrelationID ● Identity Integration ● Federation with third parties Main project features
- 13. API management ● External Agos Interface ● Integrated with Identity Server ● An Application for each SPA AgosBackEnd Systems
- 14. ● All applications based on oAuth2 ● Token verify at each level oAuth2 base security Agos BackEnd Open Systems ESB Mainrframe zConnect Token Verification Enforced interoperability
- 15. ● FrontEnd security ● Integrated with ○ AD ○ RACF ○ Custom JDBC ● UserStore attribute ● MainFrame, zConnect, Fuse ● Leverage the as-is user store lifecycle Identity Integration AD LDAP RACF Jdbc
- 16. ● Session ID ● Check during Token verification ● Auto-Checkable CorrelationID
- 17. Federation with third parties ● oAuth2 authentication ● JWT assertion ● JWT federation paradigm User Authentication JW T Third Party Applications JWT AuthenticationAccessToken Federated 1 2
- 19. ● Speed-up for the authentication services integration ● Reducing projects impacts on change of the security services (decoupling between application and enterprise user account management) ● Easy and secure integration with third parties ● Flexibility to adapt on future integration needs ● Increased interoperability based on standards ● Enforcement of Mainframe Integration models Architecture Benefits
- 20. First results… Easy start for the new business initiatives in roadmap Effective synergy with other ecosystem open solutions and IT Suppliers Continouous and reliable technlology update and patching The open full stack solution allowed us in 1 month the go-live of the new «Scheda Clienti» (Customers Informations card) interface in the our branches
- 21. ● The new architecture will continue to evolve including ○ Continuous integration and delivery ○ Event and data streaming engine ○ Business process management ○ Cloud Integration ● Profesia and WSO2 are already supporting Agos in design this new phase according with WSO2 products and evolutions Next Steps
- 22. ● Giovanni Chiappe (Agos) ● Ivana Mariani (Agos) ● Davide Solfaroli Camillocci (Agos) ● Sandro Pagliari (Agos) ● Matteo Bordin (Profesia) ● Nicolò Lo Cascio (Profesia) ● Gabriele Gianoglio (Profesia) ● Guido Spadotto (Profesia) ● Blerti Cela (Profesia) ● Angelo Gualano (Profesia) ● Cristiano Motta (Profesia) ● Christopher Davey (WSO2) ● Prabath Siriwardena (WSO2) ● Bryce Kern (WSO2) ● Dilshan Kottegoda (WSO2) Our team