YETI Cooler's Guide to Pulling off a Rock Solid SAP S/4HANA Software Implementation
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Yeti Coolers implemented a comprehensive plan for their SAP S/4HANA deployment using intelligent automation for documenting and validating business processes. The approach resulted in over 500 automated tests in six months, improved testing coverage, and reduced defects before production environments. Future plans include expanding the test suite and enhancing testing performance with additional applications.
YETI Cooler's Guide to Pulling off a Rock Solid SAP S/4HANA Software Implementation
- 1. 1 © 2017 Worksoft, Inc. YETI Coolers’ Guide to Pulling off a Rock-Solid SAP S/4 HANA Implementation Presented by: James Croaff, YETI Coolers
- 2. 2 Agenda • Intro to YETI Coolers • YETI Application Landscape • Key Takeaways • Business Needs & Drivers for Functional Test Automation • Automation Goals • Approach • Initial Automation Project Results • SAP S/4HANA Implementation • Best Practices • Future Plans & Expansion
- 3. 3 Session Overview Learn how YETI Coolers built a comprehensive plan for its company-wide SAP S/4HANA deployment by utilizing intelligent automation to document and validate business processes and support adoption.
- 4. 4 Introduction to YETI Coolers • YETI, the leading premium cooler and drinkware brand was founded in 2006 by brothers Roy and Ryan Seiders who had a passion for the outdoors. • YETI is the cooler of choice for outdoor enthusiasts, pros, tailgaters, and backyard barbecue kings. Products include Tundra® and Roadie® hard coolers, Hopper™ portable coolers, and the Rambler™ family of vacuum- insulated stainless steel drinkware. • YETI coolers are tough, hard-wearing, and adapted for harsh environments.
- 5. 5 What You Will Learn Today • Go Live strategies to prevent business disruption, drive business agility and boost quality across your enterprise landscape. • Best practices for using automated business process testing to speed SAP projects, cuts costs and uncover system issues before production outages.
- 6. 6 Key Takeaways • Understand how to mobilize cross functional teams to create a unified, robust end-to-end test suite for better coverage across SAP and your entire enterprise landscape. • Gain new strategies for organizational engagement and leadership buy-in to get the most from your SAP investment.
- 7. 7 Enterprise Application Landscape SAP S/4HANA Salesforce.com Magento Customer-facing Website, YETI.com
- 8. 8
- 9. 9 Business Needs/Drivers For Functional Test Automation • IT organization had no dedicated testing team • Testing was done on an ad-hoc basis to “triage” production issues after updates and releases • No end-to-end tests were produced • A 2x increase in sales over the previous year had driven demand for highly scalable processes
- 10. 10 • Quickly build and maintain complex end-to-end tests • Maintain the integrity of existing systems • Reduce production defects • Improve the quality of testing Automation Goals (1)
- 11. 11 Automation Goals (2) • Validate critical business processes to avoid business disruption • Shorten testing cycles • Save time and reduce expenses • Replicate tests the same way every time for greater confidence
- 12. 12 Automation Approach • Implement Daily Regression Testing via Worksoft Certify tests • Utilize functional test automation to support customer-facing business processes on the external website, YETI.com: • Test website features • Validate eCommerce functions, credit card orders, ensuring website connects to back-end servers • Validate shipping orders • Test CRM- Salesforce.com
- 13. 13 Intelligent Automation • Worksoft automated business process testing was used to document and validate business processes and support adoption • IT used test scripts and took training classes that mimicked day-to-day operations from YETI end users • These were turned into Worksoft Certify tests during the training • Conducted end-user testing • Used Worksoft Certify to test performance
- 14. 14 Initial Automation Benefits Increased Test Volume • More than 500 automated tests in 6 months • Certify ran 1,071 test orders in 6 hours via CRM to SAP Expanded Coverage • 85% of test coverage for ERP and 50% coverage of all eCommerce processes achieved within 6 months of Worksoft Certify adoption
- 15. 15 Initial Automation Benefits Improved Quality • Automation enables QA team to support very high quality application implementations, updates and enhancements Improved Visibility • Worksoft Certify platform provides easy reporting for test verification and executive visibility into business process quality
- 16. 16 Initial Automation Benefits Defect Reduction • Identified open defects before entering production environments • Improved quality and confidence Expanded Test Library • Creation of a robust, repeatable portfolio of tests covering more areas across the enterprise landscape • Tests are easy to maintain Performance Testing • Used Certify tests to evaluate UI performance as it relates to Salesforce.com into SAP
- 17. 17 Mobilizing Cross Functional Teams • Created a unified, robust end-to-end test suite for better coverage across SAP • Updated tests when changes were made to our SAP instance • Created new test scenarios for new enhancements • Worked with end users to ensure the most robust test coverage for each process area
- 18. 18 Strategies for Organizational Engagement • Evangelize automation by making the IT team a trusted resource for marketing and sales team operations. Showcase IT team’s expertise in creating automated tests to support various YETI departments • The quality in our software systems indicates the success of automation • While automation is obfuscated from the end user, the systems are more stable • Implementation of high quality change management
- 19. 19 Best Practices • Up-to-date business process tests • Automate any new feature that is ready for production • Edit any existing test scenarios that may have changed • Capture defects early through the running of automated business process tests
- 20. 20 Go Live Strategies for SAP S/4 HANA • Strategies to prevent business disruption, drive business agility and boost quality across the enterprise landscape • Automation began two months before go-live • Used recorded business process tests during conversion weekend testing • Tested quality assurance for build verification tests or “smoke testing” • Ensured quality performance based on Worksoft Certify tests
- 21. 21 Preparation for SAP S/4 HANA Go Live To prepare for February 6, 2017 Go Live: • Utilized Worksoft Analyze® to discover, document and analyze as-is SAP business processes • Used Worksoft Analyze® for both SAP and Salesforce.com applications • Utilized Analyze to create heat maps • 355 T-codes (transaction codes) were discovered by Worksoft Analyze and converted into Worksoft Certify tests • Automation cut the time required for Business Process Discovery in half
- 22. 22 Showcasing Results • Able to pull PDF documentation from Certify for monthly executive updates • Creation of “How To” tips videos to train team members on utilizing high speed business process testing • Show defects caught before entering production environments • Socialize test results
- 23. 23 Future Plans & Expansion • Continue to build the existing test suite as new enhancements are added • Use Worksoft Certify Impact to identify T-Code changes that will require a test to be altered • Expand test performance with additional applications