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You Should Charge MORE! 
Lisa Sabin-Wilson 
Prestige Conference - October 2014 | Minneapolis, MN
2 
You Should Charge More! 
Prestige Conference - October 2014 | Minneapolis, MN 
! 
LISA SABIN-WILSON 
Partner, Chief Operating Officer - WebDevStudios 
Co-Founder, AppPresser 
Author: WordPress For Dummies 
! 
@LisaSabinWilson | @WebDevStudios
You Should Charge More - - Design/Development Services Pricing
$75.00
3 Days.
$25 / day
% " $ # 
DISCOVERY CONTENT 
MIGRATION DEVELOPMENT DESIGN
8 
RECOGNIZE YOUR VALUE 
We like you, we REALLY like you! 
& 
I didn’t know how to judge 
my own value. I downplayed 
my own talents. My pricing 
High end clients that you 
may be seeking WILL judge 
' ( 
reflected that. 
you harshly if you are 
pricing yourself too low. 
Experiment! Raise the price 
on your next project by a 
couple hundred … or even a 
couple thousand. You may be 
* ) 
surprised! 
In the end - always be 
prepared to demonstrate 
your value in EVERY 
PROJECT you do. 
YOUR VALUE 
IT’S NOT EASY TO GAGUE 
YOUR OWN TALENT AND 
VALUE AS A FREELANCER. 
GO WITH YOUR GUT.
9 
HOURLY MODEL 
Time is money, ya’ll! 
& 
How much time does it take to complete this 
project? 
Calculate hours per task 
Assign an hourly fee to each task. 
1 
2 
3 
+ simple calculation of taking an hourly rate (say, $10/hour) and multiplying that by the estimated number of hours 
the job will take (say, 100 hours). So, in this case, the business will bid $1,000 ($10/hour for 100 hours)
10 
FIXED PRICING MODEL 
One cost to rule them all!! 
& 
Budget is fixed for services. 
Viable model for projects with well defined 
requirements. 
Provides little flexibility on project 
requirements. 
1 
2 
3 
+ Engagement lasts for a pre-defined period of time and any changes to the project requirements would require re-negotiation 
and change orders with additional contracting and billing.
11 
TIME AND MATERIALS MODEL 
One cost to rule them all!! 
& 
Used when the scope and requirements for a 
project are not fully defined at the outset. 
Provides the flexibility of varying the size and 
workloads of the development team assigned to your 
project, while optimizing time and costs 
Provide skilled resources and the development effort is billed 
at the end of every month based on the pre-negotiated and a 
mutually agreed hourly rate 
1 
2 
3 
+ This engagement can go from a few months to several years.
12 
VALUE BASED PRICING 
What is the value of engagement? 
& 
How much money are we saving the client? 
How much revenue might the client realize 
from our services? 
To what extent is our experience essential? 
How much would our problem solving mean to 
this client? 
How hungry are we at the moment? 
More hungry = less fees 
Less hungry = higher fees 
1 
2 
3 
+ How much extra - beyond hours and tasks - is this job really worth?
13 
MANY PHASES OF PROJECTS 
Is your cost accounting for all of them? 
, 
- 
DEVELOP 
. 
MIGRATION 
/ 
RESEARCH 
! 
0 
DESIGN 
API Integrations. Project Management. 
Data Mapping. Copywriting. MORE!
14 
DISCOVERY PROCESS 
Do you charge for it? Is it a separate line item? 
1 
Discovery. 
Design. 
! 
Data Mapping. 
! 
Required features.
15 
PROJECT MANAGEMENT 
Do you charge for it? Is it a separate line item? 
1 
Weekly phone updates. 
Managing teams. 
Managing clients. 
Project Management one of 
the largest time investments 
for any size project. 
! 
Managing staff and clients 
takes time - are you 
accounting for it?
16 
RESPONSIVE DESIGN 
Do you charge for it? Is it a separate line item? 
1 
Your site will 
work on all mobile 
and tablet devices! 
Some feel that responsive 
design is a feature that is 
EXPECTED. 
! 
Others feel that responsive 
design is a feature that adds 
VALUE.
17 
BUMP UP THOSE PRICES! 
You know you should increase your prices when….. 
! 
WHEN YOUR CLIENT TELLS YOU TO 
When you have a PAYING client telling 
you to increase your pricing - DO IT! 
they see your value! 
Even if you don’t! 
! 
! 
! 
! 
2 
SIGNS YOU 
NEED TO 
INCREASE 
YOUR 
PRICING
18 
BUMP UP THOSE PRICES! 
You know you should increase your prices when….. 
! 
WHEN YOU HAVE MORE WORK THAN 
YOU CAN HANDLE 
You are definitely doing_it_right(); 
clients recognize your talent! 
Even when you don’t! 
! 
! 
! 
! 
2 
SIGNS YOU 
NEED TO 
INCREASE 
YOUR 
PRICING
19 
BUMP UP THOSE PRICES! 
You know you should increase your prices when….. 
! 
WHEN YOU ARE TURNING DOWN MORE WORK 
THAN YOU ARE TAKING ON. 
You are in demand - capitalize on this! 
they REALLY like you! 
Even if you doubt it! 
! 
! 
! 
! 
2 
SIGNS YOU 
NEED TO 
INCREASE 
YOUR 
PRICING
YOU CAN DO IT! 
Lisa Sabin-Wilson 
Prestige Conference - October 2014 | Minneapolis, MN
THANK YOU! 
Lisa Sabin-Wilson 
Prestige Conference - October 2014 | Minneapolis, MN

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You Should Charge More - - Design/Development Services Pricing

  • 1. You Should Charge MORE! Lisa Sabin-Wilson Prestige Conference - October 2014 | Minneapolis, MN
  • 2. 2 You Should Charge More! Prestige Conference - October 2014 | Minneapolis, MN ! LISA SABIN-WILSON Partner, Chief Operating Officer - WebDevStudios Co-Founder, AppPresser Author: WordPress For Dummies ! @LisaSabinWilson | @WebDevStudios
  • 7. % " $ # DISCOVERY CONTENT MIGRATION DEVELOPMENT DESIGN
  • 8. 8 RECOGNIZE YOUR VALUE We like you, we REALLY like you! & I didn’t know how to judge my own value. I downplayed my own talents. My pricing High end clients that you may be seeking WILL judge ' ( reflected that. you harshly if you are pricing yourself too low. Experiment! Raise the price on your next project by a couple hundred … or even a couple thousand. You may be * ) surprised! In the end - always be prepared to demonstrate your value in EVERY PROJECT you do. YOUR VALUE IT’S NOT EASY TO GAGUE YOUR OWN TALENT AND VALUE AS A FREELANCER. GO WITH YOUR GUT.
  • 9. 9 HOURLY MODEL Time is money, ya’ll! & How much time does it take to complete this project? Calculate hours per task Assign an hourly fee to each task. 1 2 3 + simple calculation of taking an hourly rate (say, $10/hour) and multiplying that by the estimated number of hours the job will take (say, 100 hours). So, in this case, the business will bid $1,000 ($10/hour for 100 hours)
  • 10. 10 FIXED PRICING MODEL One cost to rule them all!! & Budget is fixed for services. Viable model for projects with well defined requirements. Provides little flexibility on project requirements. 1 2 3 + Engagement lasts for a pre-defined period of time and any changes to the project requirements would require re-negotiation and change orders with additional contracting and billing.
  • 11. 11 TIME AND MATERIALS MODEL One cost to rule them all!! & Used when the scope and requirements for a project are not fully defined at the outset. Provides the flexibility of varying the size and workloads of the development team assigned to your project, while optimizing time and costs Provide skilled resources and the development effort is billed at the end of every month based on the pre-negotiated and a mutually agreed hourly rate 1 2 3 + This engagement can go from a few months to several years.
  • 12. 12 VALUE BASED PRICING What is the value of engagement? & How much money are we saving the client? How much revenue might the client realize from our services? To what extent is our experience essential? How much would our problem solving mean to this client? How hungry are we at the moment? More hungry = less fees Less hungry = higher fees 1 2 3 + How much extra - beyond hours and tasks - is this job really worth?
  • 13. 13 MANY PHASES OF PROJECTS Is your cost accounting for all of them? , - DEVELOP . MIGRATION / RESEARCH ! 0 DESIGN API Integrations. Project Management. Data Mapping. Copywriting. MORE!
  • 14. 14 DISCOVERY PROCESS Do you charge for it? Is it a separate line item? 1 Discovery. Design. ! Data Mapping. ! Required features.
  • 15. 15 PROJECT MANAGEMENT Do you charge for it? Is it a separate line item? 1 Weekly phone updates. Managing teams. Managing clients. Project Management one of the largest time investments for any size project. ! Managing staff and clients takes time - are you accounting for it?
  • 16. 16 RESPONSIVE DESIGN Do you charge for it? Is it a separate line item? 1 Your site will work on all mobile and tablet devices! Some feel that responsive design is a feature that is EXPECTED. ! Others feel that responsive design is a feature that adds VALUE.
  • 17. 17 BUMP UP THOSE PRICES! You know you should increase your prices when….. ! WHEN YOUR CLIENT TELLS YOU TO When you have a PAYING client telling you to increase your pricing - DO IT! they see your value! Even if you don’t! ! ! ! ! 2 SIGNS YOU NEED TO INCREASE YOUR PRICING
  • 18. 18 BUMP UP THOSE PRICES! You know you should increase your prices when….. ! WHEN YOU HAVE MORE WORK THAN YOU CAN HANDLE You are definitely doing_it_right(); clients recognize your talent! Even when you don’t! ! ! ! ! 2 SIGNS YOU NEED TO INCREASE YOUR PRICING
  • 19. 19 BUMP UP THOSE PRICES! You know you should increase your prices when….. ! WHEN YOU ARE TURNING DOWN MORE WORK THAN YOU ARE TAKING ON. You are in demand - capitalize on this! they REALLY like you! Even if you doubt it! ! ! ! ! 2 SIGNS YOU NEED TO INCREASE YOUR PRICING
  • 20. YOU CAN DO IT! Lisa Sabin-Wilson Prestige Conference - October 2014 | Minneapolis, MN
  • 21. THANK YOU! Lisa Sabin-Wilson Prestige Conference - October 2014 | Minneapolis, MN