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Your Brain on XML
Structured Content
and Operational Efficiency
Val Swisher, CEO
Content Rules
@contentrulesinc
Content Rules
An amazing collection of people who help
great clients create fabulous content and get it
ready for global consumption.
Who am I?
If Your Brain was
Structured
Imagine
You Could:
Be Extremely Organized
Structured
Thoughts
You Could:
Access any
memory, conversation, thought, image you’ve
seen, paper you’ve written
Structured
Memories
You Could:
Semantically tag all of your
memories, names, thoughts, and ideas
Brain
Find Stuff
You Could:
Vulcan Mind Meld with other people’s
thoughts, ideas, and situations
Vulcan
Mind Meld
Only Your Content Can
Be on XML
Unfortunately
Truth
You Must:
Write as generically as possible
Generic
You Must:
Write for multiple modes of publishing
(web, print, mobile, tablet)
Multi-Channel
You Must:
Tag your content well, using an
understandable, well-thought out taxonomy
Findable
You Must:
Avoid creating duplicate content (which means
you have to search for it and be able to find it)
Reuse
Operational Efficiency
We use XML to be more efficient.
Why?
Operational Efficiency
Doing more with the same resources.
Definition
Operational Efficiency
is Not New
What About XML and Reuse?
“You Cannot Realize the Gains of Structured
Authoring Efficiency if You are Not Efficient
with Words” - me.
Efficient Reuse
What About Terminology
Management?
Consistent
Terminology
Increases Operational Efficiency
Mandatory for Successful XML Deployments
How?
How Many Ways Can You Say:
Dog Puppy
Canine Mutt
Without Consistent
Terminology:
Topics cannot be reused effectively
Identical Words
Without Consistent
Terminology:
Multiple topics that are almost – but not quite
– the same
Identical Words
Without Consistent
Terminology:
Readers get confused
Confusion
Without Consistent
Terminology:
Customers call technical support
Added Expense
Without Consistent
Terminology:
Confusion can lose customers
Financial Loss
But How?
Pull
Push
No one uses style guides.
Dirty Little Secret
That’s right.
No one.
Your Brain on XML: Structured Content and Operational Efficiency
Using the right tools, you will
Right Tools
• Spend less time writing
• Use editing resources more effectively
• Create better quality content in all languages
• Spend 15-40% less money on translation
• Get to market faster
• Field fewer technical support calls
• Have happier customers
So What are You Waiting For?
©2014 Content Rules, Inc. All rights reserved.
write. vals@contentrules.com
read. www.contentrules.com/blog
search. www.contentrules.com
tweet. @ContentRulesInc

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Your Brain on XML: Structured Content and Operational Efficiency