SlideShare a Scribd company logo
Anna Sow
Joon Park
Olesya Batrawa
Shahida Robab
Harshana Godamanna
There are three steps to being a
successful fashion company
1. Make clothes that people want to wear
2. Sell enough clothes for more than you
made them
3. Do it again, and again, and again
Introduction
• Zara is a game changing clothing giant
• Practices fast fashion- trends moves
• Supply chain has undergone tremendous
changes
• Mission to provide fast, affordable, and
fashionable items
• Technology enabled strategy
• No advertising, rarely holds sales
• Founder of Zara is the world’s richest
fashion executive
Mission and goals
• We save energy
• The eco-friendly shop
• We produce less waste, and recycle
• Our commitment extends to all our staff
• An environmentally aware team
Zara Customer characteristics
• Full shape body women
• People ages 18-40 with mid range income
• People interested in fashion trends
• People who sought the benefit of clothing
How dynamic is the industry
• Zara is in a fast changing fashion industry
• Manufactures fashion-sensitive products
internally
• Zara re-invents to maintain the ever
changing industry
• Designers pay close attention to customer
feedback
Zara’s industry life cycle
Zara as a global company
• Europe
• Asia-pacific
• North America
• South America
• Central America
• Africa
Zara’s Distinctive Competencies
• Compliment the full body shape
• Product symbolism
• Fresh look with colors and materials
• The Zara label aims at customer loyalty
Zara’s Distinctive Competencies
• Above-the-line just print advertising
• Below-the-line they use internet , events, PR
and brand communications along with media
cooperation
• Communication goals of Zara are to inform
the consumer about new products
Zara stores around the world
Zara stores around the world
Zara stores around the world
Barriers to Imitate
• Quick response system- composed of human
resources and information technology
• Accelerated IT software for the transfer or
design and communication
• High company attributes- means beneficial
employee package
• Maintains secrecy of computer network
linking System
• Vertically integrated
Do not outsource!
Adaptation to changing industry
• Rising production costs
• Increasing wages
• Above factors caused Zara to employ cost
leadership strategy, which is difficult to pursue in
in rapidly-evolving industry.
Building blocks of Competitive Advantage
• Efficiency
– Flat structure
• Quality
– Satisfaction from customer needs
Building blocks of Competitive Advantage
• Innovation
– 18,000 new product designs a year
• Responsiveness
– Prototype and Model Quickly
– Fast feedback
Porters Five Force Model
• Rivalry : High
– High exit barrier
• Threat of new entry : High
– High fixed cost
– Long sales cycle
• Supplier power : Low
– Vertical intergradient
Porters Five Force Model
• Threat of substitutes : Moderate
– H&M, GAP, Foever21
– Low buyers’ switching costs
– Substantial customer loyalty
• Buyer power : Moderate
– Trendy Fashion
– Price
SWOT analysis
Strengths
 Global market presence
 Vertically integrated
 Latest fashion trends
Weaknesses
 Low on store inventory
 Eurocentric model
 Simple products
Opportunities
 Growth in international
market
 Diverse cultural area
Threats
 Many competitors
 Low cost in switching
Zara didn't have to invent a brand
new product to become the
world's biggest fashion retailer, it
just had to invent a new process
Conclusion
Thank You

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Zara

  • 1. Anna Sow Joon Park Olesya Batrawa Shahida Robab Harshana Godamanna
  • 2. There are three steps to being a successful fashion company 1. Make clothes that people want to wear 2. Sell enough clothes for more than you made them 3. Do it again, and again, and again
  • 3. Introduction • Zara is a game changing clothing giant • Practices fast fashion- trends moves • Supply chain has undergone tremendous changes • Mission to provide fast, affordable, and fashionable items • Technology enabled strategy • No advertising, rarely holds sales • Founder of Zara is the world’s richest fashion executive
  • 4. Mission and goals • We save energy • The eco-friendly shop • We produce less waste, and recycle • Our commitment extends to all our staff • An environmentally aware team
  • 5. Zara Customer characteristics • Full shape body women • People ages 18-40 with mid range income • People interested in fashion trends • People who sought the benefit of clothing
  • 6. How dynamic is the industry • Zara is in a fast changing fashion industry • Manufactures fashion-sensitive products internally • Zara re-invents to maintain the ever changing industry • Designers pay close attention to customer feedback
  • 8. Zara as a global company • Europe • Asia-pacific • North America • South America • Central America • Africa
  • 9. Zara’s Distinctive Competencies • Compliment the full body shape • Product symbolism • Fresh look with colors and materials • The Zara label aims at customer loyalty
  • 10. Zara’s Distinctive Competencies • Above-the-line just print advertising • Below-the-line they use internet , events, PR and brand communications along with media cooperation • Communication goals of Zara are to inform the consumer about new products
  • 11. Zara stores around the world
  • 12. Zara stores around the world
  • 13. Zara stores around the world
  • 14. Barriers to Imitate • Quick response system- composed of human resources and information technology • Accelerated IT software for the transfer or design and communication • High company attributes- means beneficial employee package • Maintains secrecy of computer network linking System • Vertically integrated Do not outsource!
  • 15. Adaptation to changing industry • Rising production costs • Increasing wages • Above factors caused Zara to employ cost leadership strategy, which is difficult to pursue in in rapidly-evolving industry.
  • 16. Building blocks of Competitive Advantage • Efficiency – Flat structure • Quality – Satisfaction from customer needs
  • 17. Building blocks of Competitive Advantage • Innovation – 18,000 new product designs a year • Responsiveness – Prototype and Model Quickly – Fast feedback
  • 18. Porters Five Force Model • Rivalry : High – High exit barrier • Threat of new entry : High – High fixed cost – Long sales cycle • Supplier power : Low – Vertical intergradient
  • 19. Porters Five Force Model • Threat of substitutes : Moderate – H&M, GAP, Foever21 – Low buyers’ switching costs – Substantial customer loyalty • Buyer power : Moderate – Trendy Fashion – Price
  • 20. SWOT analysis Strengths  Global market presence  Vertically integrated  Latest fashion trends Weaknesses  Low on store inventory  Eurocentric model  Simple products Opportunities  Growth in international market  Diverse cultural area Threats  Many competitors  Low cost in switching
  • 21. Zara didn't have to invent a brand new product to become the world's biggest fashion retailer, it just had to invent a new process Conclusion