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Atos in Social Collaboration
     Incorporating our Zero emailTM offering
Business gets social.. What the analysts say
Gartner:
    … By 2014 refusing to communicate via social channels will be as
    harmful as ignoring emails or phone calls is today. By 2016, most
    collaboration applications will be equally available on desktops,
    mobile phones, tablets and browsers and corporations will
    routinely expect managers to be available by voice, video and text
    16/7/365

IDC:
   …Enterprise adoption of social software has accelerated over the
   past few years as companies look for competitive advantage
   through productivity increases generated by the use of social
   tools in building a more collaborative and knowledge sharing
   environment.

Forrester:
    …in 2011 a 60% of firms had social technology investments.
    Integration into Information Workplaces is a necessary step
    before social technologies can have broad-based business impact
    for the enterprises that use them.
Has email had its day?
Processing emails is increasingly eating free time in evenings and
weekends

Management by email is creating distance between teams and
management which diminishes engagement

Email interruption has become a barrier to effective meetings and
team work

Email interruption has become a barrier to focus on important versus
urgent issues creating stress and feeling of inadequacy

New generation communicate differently at home and expect the
same at work: only 11% of 13 to 19 year olds use email to
communicate with their friends.
CEO Sponsorship is a crucial driver for change
‚We are producing data on a massive scale that is fast
polluting our working environment and also encroaching
into our personal lives.
At Atos, we are taking action now to reverse this trend, just
as organizations took measures to reduce environmental
pollution after the industrial revolution.
Our ambition is to be a ‘zero email’ company within three
years.‛
Thierry Breton CEO
Atos
February 7th 2011




                                                           Our Zero emailTM
                                                            ambition was so
                                                  significant that it resulted
                                                  in over 3.5 million hits on
What will Social Collaboration bring?
                               • Facilitate business functions at different levels by connecting people with
Productivity




                + Revenue        relevant knowledgeable peers and content
                  - Cost       • Better leverage information for business optimization, making processes
                                 more agile
                 + Margin
                               • Reduction in the costs of managing information by employees.
Collaboration




                               • Easy integration of processes on a global basis and across functional
                 The Social      boundaries
                Organisation   • Create extended team within the company and with a larger ecosystem
                               • Following a more natural collaboration and communication workflow
satisfaction
 Employee




                               • Better work – life balance
                Great Place    • Increase the number of people feeling connected & engaged
                 to Work
                               • Giving knowledge a face and a name, be recognized
Innovation




                               • Be able to inform people in real-time and get feedback and ideas
                Fresh Ideas
                               • More innovation, more agile, more efficient, more effective leading to
                Start Here!      shorter time-to-market and better results.
Four tracks to Social Collaboration

 1. Process               3. KPI
 Tooling and              Email measurement
 optimisation             and social adoption




 2. Enterprise Social     4. Change and
 Network (ESN)            Communication
 deployment and
 adoption of email free
 communities
London 2012 – Zero email certifiedTM

•    We believe emails in processes are either
     extraneous or in place of workflow
•    Atos has developed a maturity model to
     show up and remove the emails present
•    The Atos Olympics SIEM process is our
     first process to be Zero email Certified TM
Atos as a use case
Tangible benefits from our internal program



                •Greater                             • New hires                                  • More




                                                                          Operations -Team work
                speed to                               are able to                                  productive
                respond!                               operate from                                 team working

                                    HR – New Hires
                                                       Day 1
 Sales - RFI




               •Quick access to                      • Quick                                      • New way of
                relevant                               integration into                             management
                information                            relevant                                     style through an
                                                       communities                                  open
                through tagging
                                                     • Pro-active                                   communication
                and ratings
                                                       suggestions on                             • Reduced time-
               • Experts                               relevant                                     to-market due to
                identification                         information for                              the team
                done in advance                        work and                                     mobilization
               •Easy to produce                        professional                               • User
                docs with various                      development                                  friendly, conveni
                stakeholders                           (colleagues,                                 ent and speedy
                                                       trainings, docs)                             – work is fun!
Atos example deployments


  •   Pharmaceutical
       • Internal social collaboration based on Sharepoint/Newsgator
          replacing corporate intranet

  •   Media
       • Google Apps and MS office cloud deployment for 40,000
         employees

  •   Public Services
       • Innovation team deployed blueKiwi to increase collaboration
          around technological advancements of the organisation

  •   Energy & Utilities
       • 40,000 strong communities on blueKiwi platform. Innovation,
          communication, HR
In summary


 •   Industry analysts predict a strong move to integrated social
     technologies accessed through more mobile devices

 •   Email is no longer the most efficient way of communicating now there
     are more current tools in the marketplace

 •   CEO sponsorship is crucial to an organisations social strategy

 •   Social collaboration brings significant benefits to an organisation

 •   Atos four step proven methodology can help you
     prepare, decide, implements and maintain your social ecosystem
     including our differentiating Zero emailTM based analysis and process
     certification.
And most importantly




  Social Collaboration is not just a trend.
           It is happening today.

  If you choose to ignore it, it will come
                 anyway!
The next steps




We offer an initial exploration meeting to deliver the following:

          •   An in-depth view of our Social offering
          •   Review your current landscape
          •   Identify priorities
          •   Key benefits for your organisation
          •   Recommendations report




 www.atos.net

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Zero Email In 15 Min

  • 1. Atos in Social Collaboration Incorporating our Zero emailTM offering
  • 2. Business gets social.. What the analysts say Gartner: … By 2014 refusing to communicate via social channels will be as harmful as ignoring emails or phone calls is today. By 2016, most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers and corporations will routinely expect managers to be available by voice, video and text 16/7/365 IDC: …Enterprise adoption of social software has accelerated over the past few years as companies look for competitive advantage through productivity increases generated by the use of social tools in building a more collaborative and knowledge sharing environment. Forrester: …in 2011 a 60% of firms had social technology investments. Integration into Information Workplaces is a necessary step before social technologies can have broad-based business impact for the enterprises that use them.
  • 3. Has email had its day? Processing emails is increasingly eating free time in evenings and weekends Management by email is creating distance between teams and management which diminishes engagement Email interruption has become a barrier to effective meetings and team work Email interruption has become a barrier to focus on important versus urgent issues creating stress and feeling of inadequacy New generation communicate differently at home and expect the same at work: only 11% of 13 to 19 year olds use email to communicate with their friends.
  • 4. CEO Sponsorship is a crucial driver for change ‚We are producing data on a massive scale that is fast polluting our working environment and also encroaching into our personal lives. At Atos, we are taking action now to reverse this trend, just as organizations took measures to reduce environmental pollution after the industrial revolution. Our ambition is to be a ‘zero email’ company within three years.‛ Thierry Breton CEO Atos February 7th 2011 Our Zero emailTM ambition was so significant that it resulted in over 3.5 million hits on
  • 5. What will Social Collaboration bring? • Facilitate business functions at different levels by connecting people with Productivity + Revenue relevant knowledgeable peers and content - Cost • Better leverage information for business optimization, making processes more agile + Margin • Reduction in the costs of managing information by employees. Collaboration • Easy integration of processes on a global basis and across functional The Social boundaries Organisation • Create extended team within the company and with a larger ecosystem • Following a more natural collaboration and communication workflow satisfaction Employee • Better work – life balance Great Place • Increase the number of people feeling connected & engaged to Work • Giving knowledge a face and a name, be recognized Innovation • Be able to inform people in real-time and get feedback and ideas Fresh Ideas • More innovation, more agile, more efficient, more effective leading to Start Here! shorter time-to-market and better results.
  • 6. Four tracks to Social Collaboration 1. Process 3. KPI Tooling and Email measurement optimisation and social adoption 2. Enterprise Social 4. Change and Network (ESN) Communication deployment and adoption of email free communities
  • 7. London 2012 – Zero email certifiedTM • We believe emails in processes are either extraneous or in place of workflow • Atos has developed a maturity model to show up and remove the emails present • The Atos Olympics SIEM process is our first process to be Zero email Certified TM
  • 8. Atos as a use case Tangible benefits from our internal program •Greater • New hires • More Operations -Team work speed to are able to productive respond! operate from team working HR – New Hires Day 1 Sales - RFI •Quick access to • Quick • New way of relevant integration into management information relevant style through an communities open through tagging • Pro-active communication and ratings suggestions on • Reduced time- • Experts relevant to-market due to identification information for the team done in advance work and mobilization •Easy to produce professional • User docs with various development friendly, conveni stakeholders (colleagues, ent and speedy trainings, docs) – work is fun!
  • 9. Atos example deployments • Pharmaceutical • Internal social collaboration based on Sharepoint/Newsgator replacing corporate intranet • Media • Google Apps and MS office cloud deployment for 40,000 employees • Public Services • Innovation team deployed blueKiwi to increase collaboration around technological advancements of the organisation • Energy & Utilities • 40,000 strong communities on blueKiwi platform. Innovation, communication, HR
  • 10. In summary • Industry analysts predict a strong move to integrated social technologies accessed through more mobile devices • Email is no longer the most efficient way of communicating now there are more current tools in the marketplace • CEO sponsorship is crucial to an organisations social strategy • Social collaboration brings significant benefits to an organisation • Atos four step proven methodology can help you prepare, decide, implements and maintain your social ecosystem including our differentiating Zero emailTM based analysis and process certification.
  • 11. And most importantly Social Collaboration is not just a trend. It is happening today. If you choose to ignore it, it will come anyway!
  • 12. The next steps We offer an initial exploration meeting to deliver the following: • An in-depth view of our Social offering • Review your current landscape • Identify priorities • Key benefits for your organisation • Recommendations report www.atos.net

Editor's Notes

  • #2: An update on Atos offering around Social Collaboration, branded under our Zero emailTM offering.
  • #3: The key messages from the analysts reflect the most organisation will move to using collaborative tools by 2014, available across all devices anytime anywhere.Increased productivity is evident in the use of social tools within the enterprise.Integration of social technologies and corporate tools is a necessity in to drive higher business impact in the enterprises that use them.If organisation choose to ignore social collaboration, it will come to them anyway – its happening now.
  • #8: Our Zero emailTM process maturity model was run against Olympic process and this was the first process to become Zero emailTM certified.The maturity model can be applied to any business process utilising email workflow.
  • #9: These uses case examples are taken from our own internal Enterprise Social Network deployment and reflect:Faster access to information through tagging and ratings searchFaster access to expertsEasy collaborationInnovationFeedbackFunUser Friendly
  • #10: These uses case examples are taken from our own internal Enterprise Social Network deployment and reflect:Faster access to information through tagging and ratings searchFaster access to expertsEasy collaborationInnovationFeedbackFunUser Friendly
  • #11: These uses case examples are taken from our own internal Enterprise Social Network deployment and reflect:Faster access to information through tagging and ratings searchFaster access to expertsEasy collaborationInnovationFeedbackFunUser Friendly
  • #12: These uses case examples are taken from our own internal Enterprise Social Network deployment and reflect:Faster access to information through tagging and ratings searchFaster access to expertsEasy collaborationInnovationFeedbackFunUser Friendly
  • #13: These uses case examples are taken from our own internal Enterprise Social Network deployment and reflect:Faster access to information through tagging and ratings searchFaster access to expertsEasy collaborationInnovationFeedbackFunUser Friendly
  • #16: GDF Suez Reference from blueKiwi implementation
  • #17: Allianz France Reference from blueKiwi implementation
  • #18: UK reference which covered Google Docs, Jive and Office 365 in the cloud.
  • #19: UK Reference for cloud web content management platform.