This document discusses statistics for usability tests when zero non-conforming items are found (i.e. a zero response). It explains that even when zero issues are observed, there is still a probability that non-conforming items exist in the sample. The document provides equations and tables to calculate the upper limit of non-conforming items in a sample for a given confidence level, based on the sample size and a binomial distribution. It also shows how to determine the necessary sample size needed for a given confidence level and expected fraction of non-conforming items.