This document discusses training need analysis (TNA), which is a systematic process used to identify gaps between current job performance and desired performance. It can be used proactively to improve skills before problems arise or reactively when specific problems are identified. The key aspects of TNA covered are approaches such as organizational, operational, and personal analysis; outcomes such as determining discrepancies and their causes; when TNA should be conducted; and why it is important for increasing training program effectiveness. TNA involves assessing an organization's needs, resources, and employees' existing knowledge/skills to identify where training could help improve performance.