The document discusses how consumers increasingly use second screens like mobile phones while watching TV or content. It cites statistics that 88-96% of audiences have their mobile phones on hand while watching TV, and check them once every 18 minutes on average. This is due to people's need for instant gratification and never having a dull moment. When using second screens, 31% of people browse content-related topics and 19% engage in discussions about the content. The document advocates that content providers should aim to provide interactivity and social experiences to keep audiences engaged during content and ad breaks, similar to how social media platforms operate.
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