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Service supply chain management: A review of operational models. (2015). Wallace, Stein ; Wang, Yulan ; Choi, Tsan-Ming ; Shen, Bin.
In: European Journal of Operational Research.
RePEc:eee:ejores:v:247:y:2015:i:3:p:685-698.

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  131. Zhang, Z. ; Tan, Y. ; Dey, D. Price competition with service level guarantee in web services. 2009 Decision Support Systems. 47 93-104
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  132. Zhao, H. ; Xiong, C. ; Gavirneni, S. ; Fein, A. Fee-for-service contracts in pharmaceutical distribution supply chains: Design, analysis, and management. 2012 Manufacturing & Service Operations Management. 14 685-699

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  2. An explicit Nash equilibrium for a market share attraction game. (2021). Schuur, Peter ; Badur, Bertan ; Sencer, Asli.
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  3. Keep your enemy close? Competitive online brands’ expansion with individual and shared showrooms. (2021). Konur, Diner.
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  5. Hospital referral and capacity strategies in the two-tier healthcare systems. (2021). Li, Zhong-Ping ; Shi, Jim ; Wang, Jian-Jun ; Chang, Ai-Chih.
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  6. Are Dealers Still Relevant? How Dealer Service Quality Impacts Manufacturer Success. (2021). Golara, Sina ; Mousavi, Nasim ; Dooley, Kevin J.
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  7. The Value of Sharing Intermittent Spectrum. (2020). Subramanian, Vijay ; Nguyen, Thanh ; Berry, Randall ; Vohra, Rakesh ; Honig, Michael.
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  8. Performance Incentives and Competition in Health Care Markets. (2020). Pang, Zhan ; Savin, Sergei ; Jiang, Houyuan.
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  9. Service investment for online retailers with social media—Does it pay off?. (2018). Yu, Yugang ; Hou, Ruiqi ; de Koster, Rene.
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  10. Effect of a lead time-dependent cost on lead time quotation, pricing, and capacity decisions in a stochastic make-to-order system with endogenous demand. (2018). Frein, Yannick ; Hammami, Ramzi ; Albana, Abduh Sayid.
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  11. A DEA-based approach for competitive environment analysis in global operations strategies. (2018). Gong, Yeming ; Zhu, Joe ; Zhang, Jinlong ; Liu, Jiawen.
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  12. Service capacity competition with peak arrivals and delay sensitive customers. (2018). Olsen, Tava Lennon ; Wang, Haiyan ; Liu, Guiqing.
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  13. Optimal quality and quantity provisions for centralized vs. decentralized distribution: Market size uncertainty effects. (2018). Liu, Yan ; Petruzzi, Nicholas C ; Shi, Hongyan.
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  14. Urban Distribution Centres and Competition among Logistics Providers: a Hotelling Approach. (2017). MAGGI, ELENA ; Crotti, Daniele.
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  15. Dual bounds of a service level assignment problem with applications to efficient pricing. (2017). Pavlin, Michael J.
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  16. A control-chart-based queueing approach for service facility maintenance with energy-delay tradeoff. (2017). Zheng, Zhibin ; Zhou, Wenhui ; Xie, Wei.
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  17. Outpatient appointment systems in healthcare: A review of optimization studies. (2017). Jalali, Zahra ; Klassen, Kenneth J ; Ahmadi-Javid, Amir.
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  18. Urban Distribution Centres and Competition among Logistics Providers: a Hotelling Approach. (2017). MAGGI, ELENA ; Crotti, Daniele.
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  19. A two-stage supply chain with demand sensitive to price, delivery time, and reliability of delivery. (2016). Qi, Xiangtong ; Xiao, Tiaojun.
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  20. Delivery leadtime and channel structure decisions for make-to-order duopoly under different game scenarios. (2016). Choi, Tsan-Ming ; Xiao, Tiaojun.
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  21. Optimization and strategic behavior in a passenger–taxi service system. (2016). Lian, Zhaotong ; Shi, Ying.
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  22. Optimal pricing and scheduling control of product shipping. (2015). Shen, Zuojun Max ; Chen, Yingju ; Deng, Tianhu.
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  23. Service supply chain management: A review of operational models. (2015). Wallace, Stein ; Wang, Yulan ; Choi, Tsan-Ming ; Shen, Bin.
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  24. Quality and entry deterrence. (2015). Karaer, Ozgen ; Erhun, Feryal.
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  25. Efficiency Analysis of Cournot Competition in Service Industries with Congestion. (2014). Sun, Wei ; Perakis, Georgia.
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  26. Price competition, free entry, and welfare in congested markets. (2014). Melo, Emerson.
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  27. Comparing Manufacturing and Services Sourcing against R&D Sourcing. (2013). Shahmarichatghieh, Marzieh ; Haapasalo, Harri ; Distanont, Anyanitha.
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  28. Pricing Time-Sensitive Services Based on Realized Performance. (2013). Kerner, Yoav ; Afeche, Philipp ; Baron, Opher.
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  29. A study on pricing and delivery strategy for e-retailing systems. (2013). Huang, Yeu-Shiang ; Chen, Si-Hen ; Ho, Jyh-Wen.
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  30. The impact of cross-border patient movement on the delivery of healthcare services. (2013). Andritsos, Dimitrios A. ; Tang, Christopher S..
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  31. Outsourcing through competition: What is the best competition parameter?. (2013). Elahi, Ehsan.
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  32. Product and Price Competition with Satiation Effects. (2012). Victor Martinez-de-Albeniz, ; Caro, Felipe.
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  33. Large-Scale Service Marketplaces: The Role of the Moderating Firm. (2012). Allon, Gad ; il, Eren B. ; Bassamboo, Achal.
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  34. Price and frequency competition in freight transportation. (2012). Brueckner, Jan ; Shah, Nilopa .
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  35. “We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk. (2011). Gurvich, Itai ; Allon, Gad ; Bassamboo, Achal.
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  36. TECHNICAL NOTE---A Comparison of Bertrand and Cournot Profits in Oligopolies with Differentiated Products. (2011). Perakis, Georgia ; Farahat, Amr.
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  37. How Much Is a Reduction of Your Customers Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods. (2011). Pierson, Margaret ; Allon, Gad ; Federgruen, Awi.
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  38. Centralized vs. Decentralized Ambulance Diversion: A Network Perspective. (2011). Deo, Sarang ; Gurvich, Itai.
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  39. Promised Delivery Time and Capacity Games in Time-Based Competition. (2011). Shang, Weixin ; Liu, Liming.
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  40. Quality-Speed Conundrum: Trade-offs in Customer-Intensive Services. (2011). Veeraraghavan, Senthil ; Anand, Krishnan S. ; Pa, Fazil M..
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  41. Product differentiation and operations strategy in a capacitated environment. (2011). Ray, Saibal ; Jayaswal, Sachin ; Jewkes, Elizabeth.
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  42. Investment and Market Structure in Industries with Congestion. (2010). Johari, Ramesh ; Weintraub, Gabriel Y ; van Roy, Benjamin.
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  43. Pricing and Dimensioning Competing Large-Scale Service Providers. (2010). Gurvich, Itai ; Allon, Gad.
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  44. Service Provider Competition: Delay Cost Structure, Segmentation, and Cost Advantage. (2010). Afanasyev, Maxim ; Mendelson, Haim.
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  45. Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems. (2010). Netessine, Serguei ; Veeraraghavan, Senthil ; Kim, Sang-Hyun ; Cohen, Morris A..
    In: Management Science.
    RePEc:inm:ormnsc:v:56:y:2010:i:9:p:1551-1567.

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  46. Contracting for Collaborative Services. (2010). Karmarkar, Uday S. ; Carr, Scott ; Roels, Guillaume.
    In: Management Science.
    RePEc:inm:ormnsc:v:56:y:2010:i:5:p:849-863.

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  47. Competition in Service Industries with Segmented Markets. (2009). Allon, Gad ; Federgruen, Awi.
    In: Management Science.
    RePEc:inm:ormnsc:v:55:y:2009:i:4:p:619-634.

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  48. Risk sharing and information revelation mechanism of a one-manufacturer and one-retailer supply chain facing an integrated competitor. (2009). Xiao, Tiaojun ; Yang, Danqin.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:196:y:2009:i:3:p:1076-1085.

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  49. The use of relative priorities in optimizing the performance of a queueing system. (2009). Hassin, Refael ; Puerto, Justo ; Fernandez, Francisco R..
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:193:y:2009:i:2:p:476-483.

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  50. Service Competition with General Queueing Facilities. (2008). Allon, Gad ; Federgruen, Awi.
    In: Operations Research.
    RePEc:inm:oropre:v:56:y:2008:i:4:p:827-849.

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