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The impact of technology service quality on Bangladeshi banking consumers satisfaction during the pandemic situation: Green development and innovation perspective in banking service. (2024). Khaled, S M ; Pervin, Most Tahura ; Uddin, Md Zahir ; Khan, Md Rahat.
In: Innovation and Green Development.
RePEc:eee:ingrde:v:3:y:2024:i:2:s2949753123000887.

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  105. Zavareh, F.B. ; Ariff, M.S.M. ; Jusoh, A. ; Zakuan, N. ; Bahari, A.Z. ; Ashourian, M. E-service quality dimensions and their effects on e-customer satisfaction in internet banking services. 2012 Procedia-social and behavioral sciences. 40 441-445
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  106. Ҫolak, G. ; Öztekin, Ö. The impact of COVID-19 pandemic on bank lending around the world. 2021 Journal of Banking & Finance. 133 106207-
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Cocites

Documents in RePEc which have cited the same bibliography

  1. Evaluating the factors influencing electronic banking adoption in Ethiopia: analysis from customer perspective. (2025). Getahun, Birhane Wondmaneh ; Ayinaddis, Samuel Godadaw ; Mirete, Tilahun Getnet.
    In: Journal of Innovation and Entrepreneurship.
    RePEc:spr:joiaen:v:14:y:2025:i:1:d:10.1186_s13731-025-00485-w.

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  2. From service attributes to e-banking value development influencing e-banking user feedback: a moderating effect of technological competency. (2025). Issayeva, Gulmira ; Nupueng, Somjai ; Ru-Zhue, Jintanee ; Kim, Long ; Rakangthong, Neeranat Kaewprasert.
    In: Journal of Financial Services Marketing.
    RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00307-w.

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  3. The Role of Online Banking Service Clues in Enhancing Individual and Corporate Customers’ Satisfaction: The Mediating Role of Customer Experience as a Corporate Social Responsibility. (2025). Karaatmaca, Aye Gzde ; Daaaner, Suzan.
    In: Sustainability.
    RePEc:gam:jsusta:v:17:y:2025:i:8:p:3457-:d:1633691.

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  4. Green banking practices and customer satisfaction-way to green sustainability. (2025). Malik, Irshad Ahmad ; Jamali, Dima ; Farooq, Summaira ; Al-Adwan, Ahmad Samed ; Bhat, Aijaz Ahmad ; Mir, Ajaz Akbar.
    In: Innovation and Green Development.
    RePEc:eee:ingrde:v:4:y:2025:i:2:s2949753125000189.

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  5. The impact of service innovation on customer satisfaction and customer loyalty: a case in Vietnamese retail banks. (2024). Ngo, Trung ; Nguyen, Minh ; Thi, Trinh Kieu.
    In: Future Business Journal.
    RePEc:spr:futbus:v:10:y:2024:i:1:d:10.1186_s43093-024-00354-0.

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  6. Employee Motivation and Its Relationship with Online Training. (2024). , Lakshminarayana ; Kulkarni, Praveen M ; Veshne, Nupur ; Tigadi, Basavaraj S ; Gokhale, Prayag.
    In: Jindal Journal of Business Research.
    RePEc:sae:jjlobr:v:13:y:2024:i:2:p:181-197.

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  7. Nexus Between Employee Engagement and Job Performance: A Study of MSMEs in Ghana During COVID-19: The Moderating Roles of Job Demand and Job Resources. (2024). Gyimah, Raymond ; Annan, James Kwasi ; Nkansah, Daniel ; Sarpong, Daniel Agyemfour-Agyemang.
    In: Jindal Journal of Business Research.
    RePEc:sae:jjlobr:v:13:y:2024:i:1:p:30-56.

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  8. Shifting landscape of customer preferences: analyzing internet Islamic banking satisfaction during COVID-19. (2024). Aladwani, Jassim.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-04069-z.

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  9. Does enduring brand loyalty in mobile financial service platforms require strong commitment? A stimulus-organism-response (SOR) perspective. (2024). Ali, Md Borak ; Saha, Rajesh Kumar.
    In: Journal of Financial Services Marketing.
    RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00289-1.

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  10. Sustaining Economic Growth: E-Service Quality’s Role in Fostering Customer Loyalty in Nigeria SMEs. (2024). Eyupoglu, Serife ; Madueke, Chioma Judith.
    In: Sustainability.
    RePEc:gam:jsusta:v:16:y:2024:i:21:p:9175-:d:1504365.

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  11. The impact of technology service quality on Bangladeshi banking consumers satisfaction during the pandemic situation: Green development and innovation perspective in banking service. (2024). Khaled, S M ; Pervin, Most Tahura ; Uddin, Md Zahir ; Khan, Md Rahat.
    In: Innovation and Green Development.
    RePEc:eee:ingrde:v:3:y:2024:i:2:s2949753123000887.

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  12. Technology adoption as survival strategy for small and medium enterprises during COVID-19. (2023). Mishrif, Ashraf ; Khan, Asharul.
    In: Journal of Innovation and Entrepreneurship.
    RePEc:spr:joiaen:v:12:y:2023:i:1:d:10.1186_s13731-023-00317-9.

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  13. E-Banking Convergence and the Adopter€™s Behavior Changing Across EU Countries. (2023). LINCARU, Cristina ; Oprisan, Oana ; Pirciog, Camelia Speranta ; Grigorescu, Adriana.
    In: SAGE Open.
    RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231220455.

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  14. Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal. (2023). Sah, Gunja Kumari ; Gautam, Dhruba Kumar.
    In: SAGE Open.
    RePEc:sae:sagope:v:13:y:2023:i:3:p:21582440231185580.

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  15. Bankers job stress, job performance, and job commitment trajectories during the COVID-19 pandemic. (2023). Roy, Sanjoy Kumar ; Shanto, Nazrul Islam ; Khan, Md Rahat.
    In: Journal of Entrepreneurship, Management and Innovation.
    RePEc:aae:journl:v:19:y:2023:i:3:p:203-228.

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  16. Developing Universally Applicable Service Quality Assessment Model Based on the Theory of Consumption Values, and Using Fuzzy Linguistic Preference Relations to Empirically Test Three Industries. (2021). Hsu, Tsuen-Ho ; Her, Sen-Tien ; Hou, Jia-Jeng.
    In: Mathematics.
    RePEc:gam:jmathe:v:9:y:2021:i:20:p:2608-:d:657831.

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  17. Estimation of the Marketing Activity of Banking Structures. (2020). Кочесокова, Марьяна ; Sroka, Wodzimierz ; Shpak, Nestor ; Gvozd, Maryana ; Kulyniak, Ihor ; Malynovska, Yuliya.
    In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis.
    RePEc:mup:actaun:actaun_2020068010229.

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  18. Foresight for Career Development. (2020). Kozlowska, Justyna ; Rollnik-Sadowska, Ewa ; Sacio-Szymanska, Anna ; Pajak, Anna ; Kononiuk, Anna ; Magruk, Andrzej ; Gudanowska, Alicja Ewa.
    In: Foresight and STI Governance (Foresight-Russia till No. 3/2015).
    RePEc:hig:fsight:v:14:y:2020:i:2:p:88-104.

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  19. Social and Behavioral Theories and Physician’s Prescription Behavior. (2020). Ahmed, Rizwan Raheem ; Streimikis, Justas ; Abrham, Josef ; Vveinhardt, Jolita ; Streimikiene, Dalia.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:8:p:3379-:d:348472.

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  20. Assessment of Entrepreneurial Traits and Small-Firm Performance with Entrepreneurial Orientation as a Mediating Factor. (2019). Parmar, Vishnu ; Imran, Tazeen ; Ahmed, Rizwan Raheem ; Soomro, Riaz Hussain ; Vveinhardt, Jolita ; Streimikiene, Dalia.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:19:p:5301-:d:270846.

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