1. Psychosocial resources linking consumer identification and social well-being: Integrating the social identity approach with transformative service research. (2025). Inoue, Yuhei ; Sato, Mikihiro ; Funk, Daniel C ; Du, James ; Lock, Daniel ; Swanson, Steve.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:195:y:2025:i:c:s0148296325001845.

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2. Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis. (2024). Darcy, Simon ; Cerdan-Chiscano, Monica.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001620.

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3. Transformative places and the citizenship experience: A dynamic perspective of disasters, transitional servicescapes, and place attachment. (2024). Chen, Ning ; Hall, Michael C ; Finsterwalder, Jrg ; Prayag, Girish ; Tombs, Alastair.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300379x.

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4. Inter-Organisational Entanglements in Migrant Support Ecologies: Action and Collaboration Supporting Labour Market Integration. (2023). Allis, Thiago ; Morano-Foadi, Sonia ; Lugosi, Peter ; della Croce, Clara.
   In: Journal of International Migration and Integration.
   RePEc:spr:joimai:v:24:y:2023:i:3:d:10.1007_s12134-022-01001-9.

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5. Modelling social inclusion, self-esteem, loneliness, psychological distress, and psychological resilience of refugees: Does hospitableness matter?. (2023). Hudec, Oto ; Alrawadieh, Zaid ; Urbanikova, Nataa ; Altinay, Levent ; Arici, Hasan Evrim.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:162:y:2023:i:c:s014829632300259x.

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6. Customer-perceived service wellbeing in a transformative framework: Research propositions in the area of health services. (2022). Sumardi, Wardah Hakimah ; Islam, Shahidul ; Muhamad, Nazlida.
   In: International Review on Public and Nonprofit Marketing.
   RePEc:spr:irpnmk:v:19:y:2022:i:1:d:10.1007_s12208-021-00302-6.

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7. Enhancing users well-being in virtual medical tourism communities: A configurational analysis of users’ interaction characteristics and social support. (2022). Yang, Xiaoyun ; Poon, Patrick ; Xie, Lishan ; Peng, Jiamin.
   In: Technology in Society.
   RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x22002251.

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8. Dynamics of individual actors’ self, social, and task pre-dispositions in multi-actor service ecosystems. (2022). Kuppelwieser, Volker G ; Fisk, Raymond P ; Finsterwalder, Jorg.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:147:y:2022:i:c:p:518-531.

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9. Infusing tribal reciprocity into service research: towards an integrated and dynamic view of repayment, retaliation and restorative justice for regenerative service ecosystem wellbeing. (2021). Finsterwalder, Jorg ; Tombs, Alastair G.
   In: Service Business.
   RePEc:spr:svcbiz:v:15:y:2021:i:4:d:10.1007_s11628-021-00459-4.

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10. The Relation between Collaborative Consumption and Subjective Well-Being: An Analysis of P2P Accommodation. (2021). Mugion, Roberta Guglielmetti ; Toni, Martina ; Renzi, Maria Francesca ; di Pietro, Laura ; Mattia, Giovanni.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:11:p:5818-:d:559766.

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11. Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic. (2021). Jiang, Yangyang ; Stylos, Nikolaos.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:172:y:2021:i:c:s0040162521004613.

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12. Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation. (2021). Kearney, Treasa ; Moffat, Sue ; Scheurenbrand, Klara ; Surman, Emma ; Parsons, Elizabeth ; Cappellini, Benedetta ; Harman, Vicki.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:794-804.

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13. Intentionality and transformative services: Wellbeing co-creation and spill-over effects. (2020). Kuppelwieser, Volker G ; Finsterwalder, Jrg.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300888.

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14. Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework. (2019). Livne-Tarandach, Reut ; Alkire, Linda ; Broad, Garrett M ; Wasieleski, David ; Puente, Ann Marie ; Kabadayi, Sertan.
    In: Humanistic Management Journal.
    RePEc:spr:humman:v:4:y:2019:i:2:d:10.1007_s41463-019-00063-9.

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15. Service Ecosystem Design for Improving the Service Sustainability: A Case of Career Counselling Services in the Italian Higher Education Institution. (2019). Nie, Zichao ; Zurlo, Francesco ; Camussi, Elisabetta ; Annovazzi, Chiara.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:5:p:1427-:d:211970.

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16. The Pursuit for Brand Usage Intent: Insight in Higher Education which Used the Compatible Computer. (2019). Mulia, Yan Pieter ; Susilo, Wilhelmus Hary ; Bustani, Otto.
    In: International Review of Management and Marketing.
    RePEc:eco:journ3:2019-05-17.

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17. Transformative retail services: Elevating loyalty through customer well-being. (2018). Wagner, Tillmann ; Heidemann, F ; Troebs, Cord-Christian.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:45:y:2018:i:c:p:198-206.

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18. Bi-directional and stratified demeanour in value forming service encounter interactions. (2017). Echeverri, Per ; Salomonson, Nicklas.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:36:y:2017:i:c:p:93-102.

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1. Value co-creation in online healthcare communities. (2021). Wu, Yun ; Lin, Xiaolin ; Hajli, Nick ; Shirazi, Farid ; Zadeh, Arash H.
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2. From overt to covert: Exploring discrimination against homosexual consumers in retail stores. (2021). Rosenbaum, Mark S ; Kim, Kathy ; Ramirez, Germn Contreras.
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7. Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation. (2021). Kearney, Treasa ; Moffat, Sue ; Scheurenbrand, Klara ; Surman, Emma ; Parsons, Elizabeth ; Cappellini, Benedetta ; Harman, Vicki.
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9. CONSUMER VULNERABILITY: OVERVIEW AND SYNTHESIS OF THE CURRENT STATE OF KNOWLEDGE AND FUTURE SERVICE-RELATED RESEARCH DIRECTIONS. (2020). Rotzmeier-Keuper, Julia.
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18. When a child is sick: The role of social tourism in palliative and end-of-life care. (2020). Hunter-Jones, Philippa ; Sudbury-Riley, Lynn ; Menzies, Laura ; Neary, Katie ; Al-Abdin, Ahmed.
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19. The role of customer operant resources in health care value creation. (2019). Hau, Le Nguyen.
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20. Dignity and the Process of Social Innovation: Lessons from Social Entrepreneurship and Transformative Services for Humanistic Management. (2019). Pirson, Michael ; Vazquez-Maguirre, Mario ; Steckler, Erica ; Corus, Canan ; Wicks, Andrew.
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21. Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework. (2019). Livne-Tarandach, Reut ; Alkire, Linda ; Broad, Garrett M ; Wasieleski, David ; Puente, Ann Marie ; Kabadayi, Sertan.
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22. The innovation imperative in healthcare: an interview and commentary. (2019). Mende, Martin.
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23. A service design approach to healthcare innovation: from decision-making to sense-making and institutional change. (2019). Patricio, Lia ; Vink, Josina ; Teixeira, Jorge Grenha.
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24. New paths for marketing relevance: a review of marketing and humanity. (2019). Baker, Andrew M.
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25. The role of technology in collaborative consumer communities. (2019). Privat, Helene ; Guillemot, Samuel.
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26. Understanding Consumer Internet of Things appropriation: a hierarchical component modelling approach. (2019). Balague, Christine ; Zhong, Zeling.
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27. The impact of implicit self-theories and loss salience on financial risk. (2019). Montford, William J ; Nagel, Duane M ; Leary, Bret R.
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28. Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth. (2019). Bishop, Simon ; Hibbert, Sally ; Go, Josephine.
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29. Transformative service research and service design: synergistic effects in healthcare. (2018). Rayburn, Steven W ; Anderson, Sidney ; Nasr, Linda.
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30. Encouraging male participation in cancer resource centers. (2018). Rosenbaum, Mark S ; El-Manstrly, Dahlia.
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31. Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction. (2018). Kaartemo, Valtteri ; Knskoski, Helena.
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32. Consumption experience: past, present and future. (2018). Chaney, Damien ; Lunardo, Renaud ; Mencarelli, Remi.
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33. Moving Forward. (2018). Verhoef, Pieter ; Gijsenberg, Maarten.
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34. Transformative retail services: Elevating loyalty through customer well-being. (2018). Wagner, Tillmann ; Heidemann, F ; Troebs, Cord-Christian.
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35. Designing retail spaces for inclusion. (2018). Hughes, Patrick ; Rosenbaum, Mark S ; Edwards, Karen ; Brosdahl, Deborah.
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36. A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs. (2018). Rosenbaum, Mark S ; Camino, Jaime Rivera ; Ramirez, Germn Contreras.
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37. Storm after the Quiet: How Marketplace Interactions Shape Consumer Resources in Collective Goal Pursuits. (2017). Ciuchita, Robert ; Boegershausen, Johannes ; Odekerken-Schroder, Gaby ; Henkel, Alexander P.
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38. A transformative service research agenda: a study of workers’ well-being. (2017). Beacker, Maike ; Faanunu, Ilai ; Edgar, Fiona ; Saunders, David ; Geare, Alan.
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39. Understanding value-creating practices in social media-based brand communities. (2017). Drennan, Judy ; Sorensen, Anne.
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40. The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service. (2017). Tram, Pham Ngoc ; Thuy, Pham Ngoc ; Nguyen, LE.
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41. Bi-directional and stratified demeanour in value forming service encounter interactions. (2017). Echeverri, Per ; Salomonson, Nicklas.
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42. Re-placing place in marketing: A resource-exchange place perspective. (2017). Kristensson, Per ; Rosenbaum, Mark S ; Friman, Margareta ; Kelleher, Carol ; Scherer, Anne .
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43. Financial well-being: A conceptualization and research agenda. (2017). Kabadayi, Sertan ; Lofgren, Martin ; Holmlund, Maria ; Hogreve, Jens ; Bruggen, Elisabeth C.
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44. Cocreative customer practices: Effects of health care customer value cocreation practices on well-being. (2017). Hogan, Suellen J ; Witell, Lars ; McColl-Kennedy, Janet R ; Snyder, Hannah.
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45. Using work design to motivate customer-oriented behaviors. (2016). Rayburn, Steven W ; Gilliam, David A.
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46. The restorative potential of shopping malls. (2016). Otalora, Mauricio Losada ; Rosenbaum, Mark S ; Ramrez, Germn Contreras.
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47. Transformative service research and service dominant logic: Quo Vaditis?. (2016). Kuppelwieser, Volker G ; Finsterwalder, Jrg.
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48. Transformative service research: research that matters. (2015). Rosenbaum, Mark S.
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49. Importance of inclusive service for corporate use of university research infrastructure in Japan. (2015). Ito, Yuko.
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50. Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework. (2015). Russell-Bennett, Rebekah ; Rosenbaum, Mark S ; Drennan, Judy.
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