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2. Does Consumer€™s Happiness and Other Emotions Signaling Affect Seller€™s Prices? Theory and Evidence From Six Field Studies. (2024). Barokas, Guy ; Sherman, Arie.
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6. Exploring phygital omnichannel luxury retailing for immersive customer experience: The role of rapport and social engagement. (2022). Shukla, Yupal ; Arora, Vibha ; Pangarkar, Aniruddha.
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7. Small is beautiful: Insights from the broaden-and-build theory of positive emotions on layoff decision in micro and small enterprises. (2022). Paramita, Widya ; Virgosita, Risa ; Purnomo, Boyke R ; Wibowo, Amin.
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8. An Examination to Explain the Mechanism of Employees’ Environment-Specific Behavior through CSR and Work Engagement from the Perspective of Stewardship Theory. (2021). Badulescu, Daniel ; Comite, Ubaldo ; Wei, Shilong ; Thu, Phung Anh ; Sial, Muhammad Safdar ; Popp, Jozsef.
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9. Ethics support through rapport: Elaborating the impact of service provider rapport on ethical behaviour intention of the tourists. (2021). Widyaningsih, Yulia A ; Paramita, Widya ; Rostiani, Rokhima ; Zulfa, Naila ; Sholihin, Mahfud.
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10. Hofstedes individual-level indulgence dimension: Scale development and validation. (2021). Paulin, Michle ; Laroche, Michel ; Richard, Marie-Odile ; Heydari, Ali.
    In: Journal of Retailing and Consumer Services.
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17. CONSUMER VULNERABILITY: OVERVIEW AND SYNTHESIS OF THE CURRENT STATE OF KNOWLEDGE AND FUTURE SERVICE-RELATED RESEARCH DIRECTIONS. (2020). Rotzmeier-Keuper, Julia.
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18. Marketing et développement durable : quels enjeux pour les marques et les consommateurs ? [Editorial]. (2020). Lavorata, Laure ; Dekhili, Sihem.
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19. Sharing economy: Studying the social and psychological factors and the outcomes of social exchange. (2020). Papagiannidis, Savvas ; Alamanos, Eleftherios ; Davlembayeva, Dinara.
    In: Technological Forecasting and Social Change.
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20. Street harassment is marketplace discrimination: The impact of street harassment on young female consumers€™ marketplace experiences. (2020). Rosenbaum, Mark S ; Edwards, Karen L ; Adhikary, Jyoti Regmi ; Ramrez, Germn Contreras ; Malla, Binayak.
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21. Therapeutic servicescapes: Restorative and relational resources in service settings. (2020). Otterbring, Tobias ; Rosenbaum, Mark S ; Friman, Margareta ; Ramirez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
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22. Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness. (2020). di Mascio, Rita ; Sharma, Piyush ; Fatima, Johra Kayeser.
    In: Journal of Retailing and Consumer Services.
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23. The congruence effect between product emotional appeal and country-based emotion: The moderating role of country-of-origin. (2020). Chiew, Tung Moi ; Thai, Nguyen T ; Septianto, Felix.
    In: Journal of Retailing and Consumer Services.
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24. “Social food”: Food literacy co-construction and distortion on social media. (2020). Obaidalahe, Zakia ; Steils, Nadia.
    In: Food Policy.
    RePEc:eee:jfpoli:v:95:y:2020:i:c:s0306919220301366.

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25. Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context. (2020). Osei-Frimpong, Kofi ; McLean, Graeme ; Lemke, Fred ; Wilson, Alan.
    In: Journal of Business Research.
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26. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Wunderlich, Nancy V ; Rotzmeier-Keuper, Julia ; Hogreve, Jens ; Chowdhury, Ilma Nur ; Fleischer, Hannes ; Mousavi, Sahar.
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27. When a child is sick: The role of social tourism in palliative and end-of-life care. (2020). Hunter-Jones, Philippa ; Sudbury-Riley, Lynn ; Menzies, Laura ; Neary, Katie ; Al-Abdin, Ahmed.
    In: Annals of Tourism Research.
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28. The role of customer operant resources in health care value creation. (2019). Hau, Le Nguyen.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:3:d:10.1007_s11628-018-00391-0.

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29. Dignity and the Process of Social Innovation: Lessons from Social Entrepreneurship and Transformative Services for Humanistic Management. (2019). Pirson, Michael ; Vazquez-Maguirre, Mario ; Steckler, Erica ; Corus, Canan ; Wicks, Andrew.
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30. Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework. (2019). Livne-Tarandach, Reut ; Alkire, Linda ; Broad, Garrett M ; Wasieleski, David ; Puente, Ann Marie ; Kabadayi, Sertan.
    In: Humanistic Management Journal.
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31. The innovation imperative in healthcare: an interview and commentary. (2019). Mende, Martin.
    In: AMS Review.
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32. A service design approach to healthcare innovation: from decision-making to sense-making and institutional change. (2019). Patricio, Lia ; Vink, Josina ; Teixeira, Jorge Grenha.
    In: AMS Review.
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33. New paths for marketing relevance: a review of marketing and humanity. (2019). Baker, Andrew M.
    In: Journal of Marketing Analytics.
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34. The role of technology in collaborative consumer communities. (2019). Privat, Helene ; Guillemot, Samuel.
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35. Understanding Consumer Internet of Things appropriation: a hierarchical component modelling approach. (2019). Balague, Christine ; Zhong, Zeling.
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36. The impact of implicit self-theories and loss salience on financial risk. (2019). Montford, William J ; Nagel, Duane M ; Leary, Bret R.
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    RePEc:eee:jbrese:v:99:y:2019:i:c:p:1-11.

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37. Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth. (2019). Bishop, Simon ; Hibbert, Sally ; Go, Josephine.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:105:y:2019:i:c:p:420-433.

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38. Transformative service research and service design: synergistic effects in healthcare. (2018). Rayburn, Steven W ; Anderson, Sidney ; Nasr, Linda.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:38:y:2018:i:1-2:p:99-113.

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39. Encouraging male participation in cancer resource centers. (2018). Rosenbaum, Mark S ; El-Manstrly, Dahlia.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:38:y:2018:i:1-2:p:114-126.

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40. Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction. (2018). Kaartemo, Valtteri ; Knskoski, Helena.
    In: SAGE Open.
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41. Consumption experience: past, present and future. (2018). Chaney, Damien ; Lunardo, Renaud ; Mencarelli, Remi.
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42. Moving Forward. (2018). Verhoef, Pieter ; Gijsenberg, Maarten.
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43. Transformative retail services: Elevating loyalty through customer well-being. (2018). Wagner, Tillmann ; Heidemann, F ; Troebs, Cord-Christian.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:45:y:2018:i:c:p:198-206.

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44. Designing retail spaces for inclusion. (2018). Hughes, Patrick ; Rosenbaum, Mark S ; Edwards, Karen ; Brosdahl, Deborah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:44:y:2018:i:c:p:182-190.

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45. A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs. (2018). Rosenbaum, Mark S ; Camino, Jaime Rivera ; Ramirez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:40:y:2018:i:c:p:66-73.

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46. Storm after the Quiet: How Marketplace Interactions Shape Consumer Resources in Collective Goal Pursuits. (2017). Ciuchita, Robert ; Boegershausen, Johannes ; Odekerken-Schroder, Gaby ; Henkel, Alexander P.
    In: Journal of the Association for Consumer Research.
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47. A transformative service research agenda: a study of workers’ well-being. (2017). Beacker, Maike ; Faanunu, Ilai ; Edgar, Fiona ; Saunders, David ; Geare, Alan.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:37:y:2017:i:1:p:84-104.

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48. Understanding value-creating practices in social media-based brand communities. (2017). Drennan, Judy ; Sorensen, Anne.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:37:y:2017:i:15-16:p:986-1007.

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49. The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service. (2017). Tram, Pham Ngoc ; Thuy, Pham Ngoc ; Nguyen, LE.
    In: Service Business.
    RePEc:spr:svcbiz:v:11:y:2017:i:2:d:10.1007_s11628-016-0307-4.

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50. Bi-directional and stratified demeanour in value forming service encounter interactions. (2017). Echeverri, Per ; Salomonson, Nicklas.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:36:y:2017:i:c:p:93-102.

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51. Re-placing place in marketing: A resource-exchange place perspective. (2017). Kristensson, Per ; Rosenbaum, Mark S ; Friman, Margareta ; Kelleher, Carol ; Scherer, Anne .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:79:y:2017:i:c:p:281-289.

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52. Financial well-being: A conceptualization and research agenda. (2017). Kabadayi, Sertan ; Lofgren, Martin ; Holmlund, Maria ; Hogreve, Jens ; Bruggen, Elisabeth C.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:79:y:2017:i:c:p:228-237.

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53. Cocreative customer practices: Effects of health care customer value cocreation practices on well-being. (2017). Hogan, Suellen J ; Witell, Lars ; McColl-Kennedy, Janet R ; Snyder, Hannah.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:70:y:2017:i:c:p:55-66.

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54. Using work design to motivate customer-oriented behaviors. (2016). Rayburn, Steven W ; Gilliam, David A.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:36:y:2016:i:7-8:p:339-355.

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55. The restorative potential of shopping malls. (2016). Otalora, Mauricio Losada ; Rosenbaum, Mark S ; Ramrez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:31:y:2016:i:c:p:157-165.

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56. Transformative service research and service dominant logic: Quo Vaditis?. (2016). Kuppelwieser, Volker G ; Finsterwalder, Jrg.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:28:y:2016:i:c:p:91-98.

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57. Transformative service research: research that matters. (2015). Rosenbaum, Mark S.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:35:y:2015:i:15-16:p:801-805.

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58. Importance of inclusive service for corporate use of university research infrastructure in Japan. (2015). Ito, Yuko.
    In: Technology in Society.
    RePEc:eee:teinso:v:43:y:2015:i:c:p:240-244.

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59. Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework. (2015). Russell-Bennett, Rebekah ; Rosenbaum, Mark S ; Drennan, Judy.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:27:y:2015:i:c:p:179-186.

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