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Up the ante: Electronic word of mouth and its effects on firm reputation and performance. (2020). Ilavarasan, Vigneswara P ; Nisar, Tahir M ; Prabhakar, Guru ; Baabdullah, Abdullah M.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307938.

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  2. How Perceived CSR Drives Customer Value Co-Creation in E-Commerce: Examining the Moderating Effect of Gender and the Mediating Effect of Satisfaction. (2024). Khasanova, Dilfuzakhon ; Aminjonova, Gulrukhsor.
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  26. Social Ties and User-Generated Content: Evidence from an Online Social Network. (2013). Nair, Harikesh ; Shriver, Scott K ; Hofstetter, Reto.
    In: Management Science.
    RePEc:inm:ormnsc:v:59:y:2013:i:6:p:1425-1443.

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  27. An Empirical Examination of the Antecedents and Consequences of Contribution Patterns in Crowd-Funded Markets. (2013). Burtch, Gordon ; Wattal, Sunil ; Ghose, Anindya.
    In: Information Systems Research.
    RePEc:inm:orisre:v:24:y:2013:i:3:p:499-519.

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  28. Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content. (2013). Lin, Zhijie ; Goh, Khim-Yong ; Heng, Cheng-Suang.
    In: Information Systems Research.
    RePEc:inm:orisre:v:24:y:2013:i:1:p:88-107.

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  29. Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Chen, Yubo ; Pauwels, Koen ; Peters, Kay ; Ognibeni, Bjorn ; Kaplan, Andreas M.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

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  30. An Equilibrium Model of User Generated Content. (2011). Duan, Jason A. ; Ahn, Dae-Yong ; Mela, Carl F..
    In: Working Papers.
    RePEc:net:wpaper:1113.

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  31. Social Ties and User-Generated Content: Evidence from an Online Social Network. (2011). Nair, Harikesh ; Shriver, Scott K. ; Hofstetter, Reto.
    In: Research Papers.
    RePEc:ecl:stabus:2083.

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