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Does educating customers create positive word of mouth?. (2021). Sun, Xiaochi ; Foscht, Thomas ; Eisingerich, Andreas B.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002046.

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  2. Customers’ Prior Knowledge in the Servitization of Traditional Handicrafts. (2024). Ho, Bach Q.
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  3. Acquiring customers via referral reward programs versus advertising: Who is more likely to provide future referrals?. (2024). Li, Xiaofei ; Kuang, DI ; Ma, Baolong.
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  4. How do social media influencers induce the urge to buy impulsively? Social commerce context. (2024). Islam, Tahir ; Azam, Muhammad ; Shamim, Komal.
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  7. Memorable customer experiences and autobiographical memories: From service experience to word of mouth. (2023). Vidal Meliá, Lidia ; Moliner-Tena, Miguel A ; Estrada-Guillen, Marta ; Vidal-Meli, Lidia ; Monferrer-Tirado, Diego.
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  8. Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety. (2023). Thusi, Philile ; Rana, Nripendra P ; Mkhize, Njabulo Happy-Boy ; Mpinganjira, Mercy ; Maduku, Daniel K ; Ledikwe, Aobakwe.
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    In: Quality & Quantity: International Journal of Methodology.
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  22. Sustainable rural development in Northwest Iran: proposing a wellness-based tourism pattern using a structural equation modeling approach. (2023). Momenpour, Yadgar ; Choobchian, Shahla ; Esfandyari, Hossein ; Azadi, Hossein.
    In: Palgrave Communications.
    RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01943-0.

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  23. The influence of COVID-19 pandemic on consumer–brand relationships: evidence of brand evangelism behaviors. (2023). Sachdeva, Ruchika ; Sashittal, Hemant C ; Jassawalla, Avan R.
    In: Journal of Brand Management.
    RePEc:pal:jobman:v:30:y:2023:i:3:d:10.1057_s41262-022-00301-w.

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  24. Linking Customer Justice Perception, Customer Support Perception, and Customer Citizenship Behavior to Corporate Reputation: Evidence from the Airline Industry. (2023). Cintamur, Smail Gokhan.
    In: Corporate Reputation Review.
    RePEc:pal:crepre:v:26:y:2023:i:2:d:10.1057_s41299-022-00141-z.

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  25. The Effect of Corporate Greenwashing on Employees’ Environmental Performance: Person–Organization Values Fit Perspective. (2023). Miao, Guosen ; Chen, Guoping ; Wang, Fan ; Das, Anupam Kumar.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:4:p:3498-:d:1068152.

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  26. Distributive Injustice and Work Disengagement in the Tourism and Hospitality Industry: Mediating Roles of the Workplace Negative Gossip and Organizational Cynicism. (2023). Manaa, Youssef H ; Abdallah, Rabab M ; Aliane, Nadir ; Agina, Mohamed Fathy ; Abdel, Mohamed A ; Afaneh, Jehad ; Khairy, Hazem Ahmed ; Al-Romeedy, Bassam Samir.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:20:p:15011-:d:1262242.

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  27. Customer engagement outcomes in mobile applications: Self-congruence as a moderator. (2023). Khan, Imran.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002448.

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  28. Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?. (2023). el Hedhli, Kamel ; Alnawas, Ibrahim ; Zourrig, Haithem ; al Khateeb, Amr.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002060.

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  29. The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality. (2023). el Hedhli, Kamel ; Alnawas, Ibrahim ; al Khateeb, Amr.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923001595.

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  30. Toward a better understanding of key determinants and consequences of masstige consumption. (2023). Khan, Sajid M ; Boisvert, Jean ; Christodoulides, George.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:161:y:2023:i:c:s0148296323002291.

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  31. The perceived CSR-innovative behavior conundrum: Towards unlocking the socio-emotional black box. (2023). Pasricha, Palvi ; Nivedhitha, K S ; Raghuvanshi, Juhi.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:161:y:2023:i:c:s0148296323001674.

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  32. Understanding knowledge transfer in M&As: An integration of resource orchestration and social capital theories and evidence from UK acquiring firms. (2023). Ki-Hyun, UM ; Lee, Hanna ; Shine, Eun-Kyu ; Hughes, Mathew.
    In: European Management Journal.
    RePEc:eee:eurman:v:41:y:2023:i:2:p:199-211.

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  33. Competitive pricing under local network effects. (2023). Young, William A ; Fazli, Mehrdad ; Shakeri, Heman ; Ardjmand, Ehsan ; Tavasoli, Ali.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:311:y:2023:i:2:p:545-566.

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  34. The effect of internal corporate social responsibility practices on firm performance: the mediating role of employee intrapreneurial behaviour. (2022). Dung, Luu Tien ; Thuy, Huynh Thi.
    In: Review of Managerial Science.
    RePEc:spr:rvmgts:v:16:y:2022:i:4:d:10.1007_s11846-021-00473-w.

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  35. The Influence of Emotional Exhaustion on Organizational Cynicism: The Sequential Mediating Effect of Organizational Identification and Trust in Organization. (2022). Acuner, Taner ; Aydemir, Panar ; Atalay, Mustafa Ozgun.
    In: SAGE Open.
    RePEc:sae:sagope:v:12:y:2022:i:2:p:21582440221093343.

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  36. Revisiting the effects of inward negative emotions on outward negative emotions, brand loyalty, and negative WOM. (2022). Hacihasanolu, Pinar ; Zblk, Tuba ; Kurtolu, Ramazan.
    In: Journal of Brand Management.
    RePEc:pal:jobman:v:29:y:2022:i:1:d:10.1057_s41262-021-00257-3.

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  37. Guidance as A Key Factor for Quality Outcomes in Experiential Learning and Its Influence on Undergraduate Management Students throughout the Covid-19 Pandemic. (2022). Levi-Bliech, Michal ; Reshef, Arie ; Shteigman, Anat.
    In: International Journal of Higher Education.
    RePEc:jfr:ijhe11:v:11:y:2022:i:5:p:169.

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  38. Visibility and Peer Influence in Durable Good Adoption. (2022). Kirkpatrick, Justin ; Gillingham, Kenneth ; Sexton, Steven ; Bollinger, Bryan.
    In: Marketing Science.
    RePEc:inm:ormksc:v:41:y:2022:i:3:p:453-476.

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  39. Corporate Social Responsibility and Social Network Analysis: Unionized Workers’ Perceptions. (2022). GARCIA, LEIDY ; Santander-Ramirez, Valentin ; Severino-Gonzalez, Pedro ; Astorga-Bustos, Nicolas ; Guiez-Cabrera, Nataly ; Lillo-Viedma, Felipe.
    In: Sustainability.
    RePEc:gam:jsusta:v:14:y:2022:i:7:p:4320-:d:787513.

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  40. The Impact of CSR Perceptions on Employees’ Turnover Intention during the COVID-19 Crisis in China. (2022). Wang, Yuan ; Cheng, Yang ; Pan, Feihong.
    In: IJERPH.
    RePEc:gam:jijerp:v:19:y:2022:i:14:p:8297-:d:857528.

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  41. A COVID-19 disruption: The great acceleration of digitally planned and transformed behaviors in Thailand. (2022). Srisathan, Wutthiya A ; Naruetharadhol, Phaninee.
    In: Technology in Society.
    RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x22000537.

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  42. Examining the role of receptivity to green communication, altruism and openness to change on young consumers€™ intention to purchase green apparel: A multi-analytical approach. (2022). Srivastava, Smriti ; Mathur, Smriti ; Gangwar, Divya ; Tewari, Alok.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000315.

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  43. Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups. (2022). Chung, Won Young ; Lee, Jieon ; Park, Inyoung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004409.

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  44. Envy or conformity? An empirical investigation of peer influence on the purchase of non-functional items in mobile free-to-play games. (2022). Luo, Xin ; Wang, LE ; Li, Han.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:147:y:2022:i:c:p:308-324.

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  45. Opening the OTC drug market: The effect of deregulation on retail pharmacy’s performance. (2022). Jo, Wooyong ; Choi, Jeonghye ; Nam, Hyoryung.
    In: International Journal of Research in Marketing.
    RePEc:eee:ijrema:v:39:y:2022:i:3:p:847-866.

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  46. Selection, Consumption, and New Music Exploration in an Online Social Network: A Dyadic Approach. (2022). Loh, Johannes.
    In: CESifo Working Paper Series.
    RePEc:ces:ceswps:_10120.

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  47. Consumer Herding Behavior in Online Buying: A Literature Review. (2021). Amir, Huma ; Ali, Mazhar ; Shamsi, Aamir.
    In: MPRA Paper.
    RePEc:pra:mprapa:107435.

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  48. Translating Corporate Social Responsibility into Action: A Social Learning Perspective. (2021). Reagan, Paul M ; Lichtman, Cary ; Do, Boram ; Levi, Ariel ; Tekleab, Amanuel G.
    In: Journal of Business Ethics.
    RePEc:kap:jbuset:v:171:y:2021:i:4:d:10.1007_s10551-020-04447-y.

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  49. The Fateful First Consumer Review. (2021). Shin, Woochoel ; Park, Sungsik ; Xie, Jinhong.
    In: Marketing Science.
    RePEc:inm:ormksc:v:40:y:2021:i:3:p:481-507.

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  50. Using Social Media as a Medium for CSR Communication, to Induce Consumer–Brand Relationship in the Banking Sector of a Developing Economy. (2021). Gupta, Shuchi ; Muneer, Saqib ; Nawaz, Nishad ; Ahmad, Naveed ; Tripathi, Abhishek.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3700-:d:524623.

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  51. The Employees’ State of Mind during COVID-19: A Self-Determination Theory Perspective. (2021). Camilleri, Mark Anthony.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3634-:d:523729.

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  52. Privacy and surveillance attitudes during health crises: Acceptance of surveillance and privacy protection behaviours. (2021). Tussyadiah, Iis ; Ioannou, Athina.
    In: Technology in Society.
    RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002499.

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  53. Does educating customers create positive word of mouth?. (2021). Sun, Xiaochi ; Foscht, Thomas ; Eisingerich, Andreas B.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002046.

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  54. Incentive rate determination in viral marketing. (2021). Young, William A ; Shakeri, Heman ; Ardjmand, Ehsan ; Tavasoli, Ali.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:289:y:2021:i:3:p:1169-1187.

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  55. Echoes of Corporate Social Responsibility: How and When Does CSR Influence Employees’ Promotive and Prohibitive Voices?. (2020). Zhang, Zhe ; Jia, Ming ; Wang, Juan.
    In: Journal of Business Ethics.
    RePEc:kap:jbuset:v:167:y:2020:i:2:d:10.1007_s10551-019-04151-6.

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  56. How and When Does Corporate Giving Lead to Getting? An Investigation of the Relationship Between Corporate Philanthropy and Relative Competitive Performance from a Micro-process Perspective. (2020). Zhang, Zhe ; Zhao, Wenwen.
    In: Journal of Business Ethics.
    RePEc:kap:jbuset:v:166:y:2020:i:2:d:10.1007_s10551-019-04149-0.

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  57. Understanding the modification of a customer network based on the circulation of products and brands between members of a personal network. (2020). Scarano, Monica ; Brodin, Oliviane.
    In: Post-Print.
    RePEc:hal:journl:hal-03349533.

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  58. Constructive voice behavior for social change on social networking sites: A reflection of moral identity. (2020). Bhatti, Zeeshan Ahmed ; Fang, Yu-Hui ; Akram, Muhammad Shakaib ; Yasin, Hina Mahboob ; Arain, Ghulam Ali.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:157:y:2020:i:c:s0040162520309276.

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  59. Sustainability of Hotel, How Does Perceived Corporate Social Responsibility Influence Employees’ Behaviors?. (2019). Yuan, Yue ; Ro, Younghee ; Bu, Naipeng ; Wang, Kangping ; Kong, Haiyan.
    In: Sustainability.
    RePEc:gam:jsusta:v:11:y:2019:i:24:p:7009-:d:295582.

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  60. The Quintessence of Organizational Commitment and Organizational Cynicism. (2018). Jolita, Vveinhardt ; Aida, Margelyt-Pleskien.
    In: Management of Organizations: Systematic Research.
    RePEc:vrs:morgsr:v:80:y:2018:i:1:p:67-88:n:5.

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