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2. Minority service providers serving majority group customers: The relations between power attribution, empathy and emotional labor. (2024). Seger-Guttmann, Tali ; Amit, Karin.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002017.

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3. The Influence of Perceived External Prestige on Emotional Labor of Frontline Employees: The Mediating Roles of Organizational Identification and Impression Management Motive. (2022). Liu, Zhuangzi ; Cheng, Pengfei ; Jiang, Jingxuan.
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4. When can interaction orientation create more service value? The moderating role of frontline employees trust in managers and employee deep acting. (2022). Chen, Xiaoyun ; Wei, Haiying ; Yang, Defeng ; Ma, Baolong.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004070.

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1. Dishing Up Morality: How Chefs Account for Gratuity. (2025). Gamble, Janet ; Hall, Michelle ; Shehryar, Omar.
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2. Tipping in crises: Evidence from Chicago taxi passengers during COVID-19. (2022). Conlisk, Sarah.
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   RePEc:eee:joepsy:v:89:y:2022:i:c:s0167487021001057.

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3. Would you like to add a gratuity? When explicit requests hamper tipping. (2022). Dyussembayeva, Shynar ; Nieto-Garcia, Marta ; Viglia, Giampaolo ; Mattila, Anna S.
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4. Transitioning to dynamic prices: Should pricing authority remain with the company or be delegated to the service employees instead?. (2022). Algesheimer, Rene ; Natter, Martin ; Wamsler, Julia.
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5. Tipping in Crises: Evidence from Chicago Taxi Passengers during COVID-19. (2021). Conlisk, Sarah.
   In: OSF Preprints.
   RePEc:osf:osfxxx:brvhp_v1.

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6. Tipping in Crises: Evidence from Chicago Taxi Passengers during COVID-19. (2021). Conlisk, Sarah.
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7. Good Days, Bad Days: Stock Market Fluctuation and Taxi Tipping Decisions. (2021). Tan, Weiqiang ; Zhang, Jian.
   In: Management Science.
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8. The Effects of Tip Recommendations on Customer Tipping, Satisfaction, Repatronage, and Spending. (2021). Lynn, Michael ; Lynnb, Michael ; Alexander, Damon ; Boone, Christopher.
   In: Management Science.
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9. Do Larger Audiences Generate Greater Revenues Under Pay What You Want? Evidence from a Live Streaming Platform. (2021). Chen, Xingyu ; Lu, Shijie ; Grewal, Rajdeep ; Yao, Dai.
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10. The effects of injunctive and descriptive tipping norms on tipping behavior and motives. (2021). Lynn, Michael.
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11. The effects of occupational characteristics on the motives underlying tipping of different occupations. (2021). Lynn, Michael.
    In: Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics).
    RePEc:eee:soceco:v:95:y:2021:i:c:s2214804321001233.

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12. The joint effect of flirting and emotional labor on customer service-related outcomes. (2021). Seger-Guttmann, Tali ; Medler-Liraz, Hana.
    In: Journal of Retailing and Consumer Services.
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13. The function of international business frameworks for governing companies’ climate change-related actions toward the 2050 goals. (2020). Hori, Shiro ; Syugyo, Sachi.
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14. Current Issues in Tourism Restaurant tipping in Europe: a comparative assessment. (2020). Martin-Rios, Carlos ; Fointiat, Valerie ; Reyes, Susana ; Gossling, Stefan ; Fernandez, Sebastien ; Isaac, Rami ; Lunde, Merete.
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15. Shattering the Illusion of the Self-Earned Tip: The Effect of a Restaurant Magician on Co-Workers’ Tips. (2020). Lynn, Michael ; Frank, David G.
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17. An investigation of tipping behavior as a major component in service economy: The case of taxi tipping. (2019). Acun, Yuksel ; Aydin, Asli Elif.
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18. The influence of psychological game theory. (2019). Azar, Ofer.
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19. How motivations for tipping vary with occupational differences in descriptive tipping norms. (2018). Lynn, Michael.
    In: Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics).
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20. Motivations for tipping: How they differ across more and less frequently tipped services. (2016). Lynn, Michael.
    In: Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics).
    RePEc:eee:soceco:v:65:y:2016:i:c:p:38-48.

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21. Why are we more likely to tip some service occupations than others? Theory, evidence, and implications. (2016). Lynn, Michael.
    In: Journal of Economic Psychology.
    RePEc:eee:joepsy:v:54:y:2016:i:c:p:134-150.

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22. Do Tips Increase Workers Income?. (2015). Shy, Oz.
    In: Management Science.
    RePEc:inm:ormnsc:v:61:y:2015:i:9:p:2041-2051.

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23. Voluntary market payments: Underlying motives, success drivers and success potentials. (2015). Natter, Martin ; Kaufmann, Katharina.
    In: Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics).
    RePEc:eee:soceco:v:57:y:2015:i:c:p:149-157.

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24. Restaurant tipping in a field experiment: How do customers tip when they receive too much change?. (2015). Azar, Ofer ; Yosef, Shira ; Bar-Eli, Michael.
    In: Journal of Economic Psychology.
    RePEc:eee:joepsy:v:50:y:2015:i:c:p:13-21.

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25. Beauty and the feast: Examining the effect of beauty on earnings using restaurant tipping data. (2015). Parrett, Matt.
    In: Journal of Economic Psychology.
    RePEc:eee:joepsy:v:49:y:2015:i:c:p:34-46.

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26. Who uses tips as a reward for service and when? An examination of potential moderators of the service–tipping relationship. (2012). Lynn, Michael ; Kim, Woo Gon ; Jabbour, Patrick .
    In: Journal of Economic Psychology.
    RePEc:eee:joepsy:v:33:y:2012:i:1:p:90-103.

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27. The Use of Techniques for Increasing Servers’ Tips. (2011). Raspor, Andrej.
    In: Academica Turistica - Tourism and Innovation Journal.
    RePEc:prp:jattij:v:4:y:2011:i:2:p:65-76.

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