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Drivers of customer satisfaction in the grocery retail industry: A longitudinal analysis across store formats. (2021). Montoya, Ricardo ; Goia, Marcel ; Levenier, Camilo.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000710.

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    In: Journal of Retailing and Consumer Services.
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  2. The Impact of Value, Employees Performance and the Integration of Healthcare Services on Loyalty toward Community Pharmacies in Saudi Arabia: A Structural Model. (2023). Garrouch, Karim ; Alshemas, Abdullah.
    In: International Journal of Business and Management.
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  3. A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms. (2023). Petcharat, Thanatchaphan ; Jattamart, Aungkana ; Leelasantitham, Adisorn.
    In: Journal of Retailing and Consumer Services.
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  4. Understanding the link between customer feedback metrics and firm performance. (2023). El-Halaby, Sherif ; Alharthi, Majed ; Alamoudi, Hawazen ; Agag, Gomaa ; Durrani, Baseer Ali ; Hassanein, Ahmed ; Abdelmoety, Ziad H ; Shehawy, Yasser Moustafa.
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  5. Retail store formats, competition and shopper behavior: A Systematic review. (2022). Chintagunta, Pradeep ; Dhar, Sanjay ; Bonfrer, Andre.
    In: Journal of Retailing.
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  6. Moderating effect of customers retail format perception on customer satisfaction formation: An empirical study of mini-supermarkets in an urban retail market setting. (2022). Kim, Woonho ; Azuma, Nobukazu ; Yokoyama, Narimasa.
    In: Journal of Retailing and Consumer Services.
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  7. Cross-national differences in travelers€™ continuance of knowledge sharing in online travel communities. (2022). Shehawy, Yasser Moustafa ; Eid, Riyad ; Selim, Hassan ; Agag, Gomaa.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004525.

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  8. The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country. (2021). Thurasamy, Ramayah ; Hasan, Najmul ; Aljaberi, Musheer A ; Hossain, Md Uzir ; Hamid, Mahmud ; al Halbusi, Hussam ; Thiam, Rodney Lim.
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  23. Reference Dependence and Conjoint Analysis. (2012). Sarin, Rakesh K. ; Currim, Imran S. ; Davis, Brennan.
    In: Review of Marketing Science.
    RePEc:bpj:revmkt:v:10:y:2012:i:1:n:1.

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  24. Reference distorted prices. (2011). Sákovics, József ; Sakovics, Jozsef.
    In: Quantitative Marketing and Economics (QME).
    RePEc:kap:qmktec:v:9:y:2011:i:4:p:339-363.

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  25. Reference-Point Formation and Updating. (2011). Weber, Martin ; Baucells, Manel ; Welfens, Frank .
    In: Management Science.
    RePEc:inm:ormnsc:v:57:y:2011:i:3:p:506-519.

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  26. Antecedentes da importância do preço nas decisões de compra. (2011). Rosa, Isabel Maria ; Rondan, Francisco Javier.
    In: RAE - Revista de Administração de Empresas.
    RePEc:fgv:eaerae:v:51:y:2011:i:4:a:30915.

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  27. Differentiated price loss aversion in destination choice: The effect of tourists’ cultural interest. (2011). Nicolau, Juan.
    In: Tourism Management.
    RePEc:eee:touman:v:32:y:2011:i:5:p:1186-1195.

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  28. When Shelf-Based Scarcity Impacts Consumer Preferences. (2011). Parker, Jeffrey R ; Lehmann, Donald R.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:87:y:2011:i:2:p:142-155.

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  29. Testing prospect theory in airline demand. (2011). Nicolau, Juan.
    In: Journal of Air Transport Management.
    RePEc:eee:jaitra:v:17:y:2011:i:4:p:241-243.

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  30. The decision to raise firm value through a sports-business exchange: How much are Real Madrids goals worth to its presidents companys goals?. (2011). Nicolau, Juan.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:215:y:2011:i:1:p:281-288.

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  31. Reference distorted prices. (2011). Sákovics, József.
    In: SIRE Discussion Papers.
    RePEc:edn:sirdps:269.

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  32. Similarities and differences between stockpiling and reference effects. (2009). Slonim, Robert ; Garbarino, Ellen.
    In: Managerial and Decision Economics.
    RePEc:wly:mgtdec:v:30:y:2009:i:6:p:351-371.

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  33. Optimal Product Line Design When Consumers Exhibit Choice Set-Dependent Preferences. (2009). Orhun, Yeim A..
    In: Marketing Science.
    RePEc:inm:ormksc:v:28:y:2009:i:5:p:868-886.

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  34. How do price range shoppers differ from reference price point shoppers?. (2009). Moon, Sangkil ; Voss, Glenn.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:62:y:2009:i:1:p:31-38.

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  35. Modelling Reference-Dependent and Labelling Effects in Consumers’ Functional Food Choices. (2009). Zou, Ning Ning .
    In: 2009 Annual Meeting, January 31-February 3, 2009, Atlanta, Georgia.
    RePEc:ags:saeana:46725.

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  36. Reference point formation over time : a weighting function approach. (2007). Weber, Martin ; Baucells, Manel ; Welfens, Frank .
    In: Papers.
    RePEc:mnh:spaper:2525.

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  37. Using a heterogeneous multinomial probit model with a neural net extension to model brand choice. (2007). Hruschka, Harald.
    In: Journal of Forecasting.
    RePEc:jof:jforec:v:26:y:2007:i:2:p:113-127.

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  38. Capturing Flexible Heterogeneous Utility Curves: A Bayesian Spline Approach. (2007). Menzefricke, Ulrich ; Kim, Jin Gyo ; Feinberg, Fred M..
    In: Management Science.
    RePEc:inm:ormnsc:v:53:y:2007:i:2:p:340-354.

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  39. Reference price distortion. (2007). Sákovics, József.
    In: Edinburgh School of Economics Discussion Paper Series.
    RePEc:edn:esedps:177.

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  40. The Kinked Demand Curve and Price Rigidity : Evidence from Scanner Data. (2006). Van den Poel, Dirk ; Heylen, Freddy ; Dossche, Maarten.
    In: Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium.
    RePEc:rug:rugwps:06/429.

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  41. The kinked demand curve and price rigidity : evidence from scanner data. (2006). Van den Poel, Dirk ; Heylen, Freddy ; Dossche, Maarten.
    In: Working Paper Research.
    RePEc:nbb:reswpp:200610-11.

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  42. Data pruning in consumer choice models. (2006). Bradlow, Eric ; Zanutto, Elaine .
    In: Quantitative Marketing and Economics (QME).
    RePEc:kap:qmktec:v:4:y:2006:i:3:p:267-287.

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  43. A psychological law of inertia and the illusion of loss aversion. (2006). Gal, David.
    In: Judgment and Decision Making.
    RePEc:jdm:journl:v:1:y:2006:i::p:23-32.

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  44. Research Note—Estimating Heterogeneous Price Thresholds. (2006). Terui, Nobuhiko ; Dahana, Wirawan Dony.
    In: Marketing Science.
    RePEc:inm:ormksc:v:25:y:2006:i:4:p:384-391.

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  45. The Goal-Gradient Hypothesis Resurrected: Purchase Acceleration, Illusionary Goal Progress, and Customer Retention. (2006). Zheng, Yuhuang ; Kivetz, Ran ; Urminsky, Oleg.
    In: Natural Field Experiments.
    RePEc:feb:natura:00658.

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  46. Anchoring effects of advertised reference price and sale price: The moderating role of saving presentation format. (2006). Chandrashekaran, Rajesh ; Grewal, Dhruv.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:59:y:2006:i:10-11:p:1063-1071.

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  47. Incorporating Behavioral Anomalies in Strategic Models. (2005). zhang, zhong ; HE, CHUAN ; Wu, George ; Anderson, Eric ; Kuksov, Dmitri ; Rottenstreich, Yuval ; Moorthy, Sridhar ; Narasimhan, Chakravarthi ; Staelin, Richard ; Desai, Preyas ; Messinger, Paul ; Brenner, Lyle ; Nunes, Joseph .
    In: Marketing Letters.
    RePEc:kap:mktlet:v:16:y:2005:i:3:p:361-373.

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  48. Adjusting Choice Models to Better Predict Market Behavior. (2005). Otter, Thomas ; Allenby, Greg ; Fennell, Geraldine ; Gilbride, Tim ; Ofek, Elie ; Horsky, Dan ; Eagle, Thomas ; Orme, Bryan ; Johnson, Rich ; Lenk, Peter ; Huber, Joel ; Walker, Joan ; Kim, Jaehwan.
    In: Marketing Letters.
    RePEc:kap:mktlet:v:16:y:2005:i:3:p:197-208.

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  49. Labelling Genetically Modified Food: Heterogeneous Consumer Preferences and the Value of Information. (2005). Hu, Wuyang ; Adamowicz, Wiktor ; Veeman, Michele M..
    In: Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie.
    RePEc:bla:canjag:v:53:y:2005:i:1:p:83-102.

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  50. An empirical comparison of the validity of a neural net based multinomial logit choice model to alternative model specifications. (2004). Fettes, Werner ; Probst, Markus ; Hruschka, Harald.
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:159:y:2004:i:1:p:166-180.

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