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Exploring an in-store customer journey for customers shopping for outdoor apparel. (2021). Terblanche, Nic S ; Kidd, Martin.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002885.

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  1. S€“O€“R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing. (2024). Abid, Muhammad Farrukh ; Ahmad, Farooq ; Shamim, Amjad.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300423x.

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  2. Mapping consumers’ semi-conscious decisions with the use of ZMET in a retail market setup. (2023). Chatterjee, Shuvam ; Bryla, Pawel.
    In: DECISION: Official Journal of the Indian Institute of Management Calcutta.
    RePEc:spr:decisn:v:50:y:2023:i:2:d:10.1007_s40622-023-00350-3.

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    RePEc:osf:osfxxx:dmqfr_v1.

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  13. Investigation of Consumer Attitude Impacting Parameters in Online Shopping. (2023). Tavakoli, Mohammad Hosein ; Zam, Milad ; Ramezanian, Hasan ; Rezasoltani, Amin.
    In: OSF Preprints.
    RePEc:osf:osfxxx:dmqfr.

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  14. Do Live Streaming and Online Consumer Reviews Jointly Affect Purchase Intention?. (2023). Zeng, Xinyu ; Liang, Shichang ; Zhang, KE ; Qin, Chaoyong.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:8:p:6992-:d:1129306.

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  15. How Do Self-Service Kiosks Improve COVID-19 Pandemic Resilience in the Restaurant Industry?. (2023). Lee, Yong-Ki ; Kim, Jin-Kyu ; Yang, Jae-Jang.
    In: Sustainability.
    RePEc:gam:jsusta:v:15:y:2023:i:13:p:10168-:d:1180305.

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  16. A sensemaking perspective on the association between social media engagement and pro-environment behavioural intention. (2023). Alam, Md Moddassir ; Lutfi, Abdalwali ; Alsaad, Abdallah.
    In: Technology in Society.
    RePEc:eee:teinso:v:72:y:2023:i:c:s0160791x23000064.

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  17. The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers€™ engagement. (2023). Rahman, Muhammad ; Hossain, Md Afnan ; Rana, Nripendra P ; Gani, Mohammad Osman ; Muniem, Fadi Abdel ; Bag, Surajit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000206.

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  18. Affective commitment recipes for wine clubs: Value goes beyond the vine. (2023). Kachen, Sheen ; Agarwal, Shaurya ; Berezan, Orie ; Krishen, Anjala S.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322009298.

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  19. Do consumers stick with good-looking broadcasters? The mediating and moderating mechanisms of motivation and emotion. (2023). Vu, Thinh Truong ; Dang-Van, Thac ; Vo-Thanh, Tan ; Nguyen, Ninh ; Wang, Jianming.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009481.

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  20. Investigating the impact of psychological customer engagement on customer engagement behaviors: the moderating role of customer commitment. (2022). Bozkurt, Siddik ; Gligor, Nichole.
    In: Journal of Marketing Analytics.
    RePEc:pal:jmarka:v:10:y:2022:i:4:d:10.1057_s41270-021-00146-3.

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  21. Role of Effective Leadership on Empowerment, Effective Communication, and Motivation in Customer Service. (2022). Taherdoost, Hamed ; Madanchian, Mitra ; Ariken, Jay.
    In: Post-Print.
    RePEc:hal:journl:hal-03741852.

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  22. How firms can create delightful customer experience? Contrasting roles of future reward uncertainty. (2022). Zou, Lili Wenli ; Wa, Kimmy ; Yim, Chi Kin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:147:y:2022:i:c:p:477-490.

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  23. Customer-based brand equity and customer engagement in experiential services: insights from an emerging economy. (2021). Huerta-Alvarez, Rocio ; Fuentes-Blasco, Maria ; Cambra-Fierro, Jesus J ; Olavarria, Ana.
    In: Service Business.
    RePEc:spr:svcbiz:v:15:y:2021:i:3:d:10.1007_s11628-021-00448-7.

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  24. The Employees’ State of Mind during COVID-19: A Self-Determination Theory Perspective. (2021). Camilleri, Mark Anthony.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:7:p:3634-:d:523729.

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  25. Exploring an in-store customer journey for customers shopping for outdoor apparel. (2021). Terblanche, Nic S ; Kidd, Martin.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002885.

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  26. The power of social influence and customer–firm interactions in predicting non-transactional behaviors, immediate customer profitability, and long-term customer value. (2021). Gao, Lily ; Cambra-Fierro, Jesus ; Melero-Polo, Iguacel.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:125:y:2021:i:c:p:103-119.

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  27. Consumer Attitudes and Purchase Intentions toward Food Delivery Platform Services. (2020). Liao, Shu-Yi ; Kuo, Hung-Yu ; Chen, Han-Shen ; Liang, Chia-Hsing.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:23:p:10177-:d:457599.

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