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2. Unpacking conflicting evaluations and ambivalence in online hotel booking: The moderating role of perceived enjoyment in user retention. (2025). Yu, Yixiu ; Davis, Fred ; Walden, Eric ; Turel, Ofir.
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3. Determinants of Choosing an Online Cosmetics Store: An Eye-Tracking Study on the Impact of Website Aesthetics on Purchase Decisions. (2024). Wlekly, Patryk ; Mateja, Adrianna.
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6. The vulnerability and resilience of service quality management in food supply chains: Lessons from unstructured data on food-safety cases. (2024). Wu, Pei-Ju.
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7. Can users embed their user experience in user-generated images? Evidence from JD.com. (2023). Zhang, Yan ; Zhao, LU ; Tu, Jianbo ; Li, Jialing.
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8. Analysis of customers satisfaction with baby products: The moderating role of brand image. (2023). Alyami, Sultan ; Samad, Sarminah ; Abumalloh, Rabab Ali ; Alrizq, Mesfer ; Nilashi, Mehrbakhsh ; Alghamdi, Abdullah.
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2. Exploring the Triggering Mechanism of Different Word-of-Mouth Intentions by Guest Experience and Well-Being Perception. (2024). Fan, Yedan ; Zhu, Tingting ; Yang, Shaohua ; Isa, Salmi Mohd.
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3. Artificial intelligence is the magic wand making customer-centric a reality! An investigation into the relationship between consumer purchase intention and consumer engagement through affective attachment. (2024). Zhang, Yunfeng ; Akram, Umair ; Cai, Shukai ; Bilal, Muhammad ; Halibas, Alrence.
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16. How a €œChina-made€ label influences Chinese Youths product evaluation: The priming effect of patriotic and nationalistic news. (2022). Yu, Shubin ; Liu, Huaming.
    In: Journal of Retailing and Consumer Services.
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17. Cross-national differences in travelers€™ continuance of knowledge sharing in online travel communities. (2022). Shehawy, Yasser Moustafa ; Eid, Riyad ; Selim, Hassan ; Agag, Gomaa.
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18. Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations. (2022). ben Mimoun, Mohamed Slim ; Miltgen, Caroline Lancelot ; Slama, Boulbeba.
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19. Mobile shopping intensity: Consumer demographics and motivations. (2021). Elliott, Kevin ; Hou, Jianwei.
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20. Using artificial intelligence to overcome over-indebtedness and fight poverty. (2021). Ferreira, Mario Boto ; Herter, Marcia Maurer ; Vanneschi, Leonardo ; Soro, Jeronimo ; Peres, Fernando ; Pinto, Diego Costa ; Castelli, Mauro.
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21. Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?. (2021). Pizzi, Gabriele ; Pantano, Eleonora ; Scarpi, Daniele.
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22. Can free-shipping hurt online retailers?. (2020). Gil, Ricard ; Sahin, Ozge ; Korkmaz, Evsen.
    In: Quantitative Marketing and Economics (QME).
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23. The evolving role of hit and niche products in brick-and-mortar retail category assortment planning: A large-scale empirical investigation of U.S. consumer packaged goods. (2020). Hoskins, Jake D.
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24. New perspectives on gray sheep behavior in E-commerce recommendations. (2020). Bala, Pradip Kumar ; Kumar, Bipul ; Srivastava, Abhishek.
    In: Journal of Retailing and Consumer Services.
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25. Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels. (2019). Schreiner, Timo ; Baier, Daniel ; Rese, Alexandra.
    In: Journal of Retailing and Consumer Services.
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26. Do enriched digital catalogues offer compelling experiences, beyond websites? A comparative analysis through the IKEA case. (2019). Garnier, Marion ; Poncin, Ingrid.
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27. Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth. (2018). , Sandra ; Cavallero, Luisa ; Miranda, Francisco Javier.
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28. Help welcome or not: Understanding consumer shopping motivation in curated fashion retailing. (2018). Jacob, Frank ; Sebald, Anna Kathrin.
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29. An empirical analysis of factors predicting the behavioral intention to adopt Internet shopping technology among non-shoppers in a developing country context: Does gender matter?. (2016). , Khaled.
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30. A valued agent: How ECAs affect website customers satisfaction and behaviors. (2015). ben Mimoun, Mohammed Slim ; Poncin, Ingrid.
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31. Customization in bicycle retailing. (2015). Osnes, Tone-Lise ; Jafari, Hamid ; Schmitz, Annika ; Nyberg, Anna.
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32. Optimal Pricing of Access and Secondary Goods with Repeat Purchases: Evidence from Online Grocery Shopping and Delivery Fees. (2014). Gil, Ricard ; Sahin, Ozge ; Korkmaz, Evsen.
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33. Key determinants of sustainable smartcard payment. (2014). Wong, Wing-Keung ; Liao, Ziqi ; Shi, Xinping.
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34. Image data analysis and classification in marketing. (2012). Frost, Sarah ; Naundorf, Robert ; Daniel, Ines ; Baier, Daniel.
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35. How Retailers’ Recommendation and Return Policies Alter Product Evaluations. (2012). Kim, Jun Yong ; Wansink, Brian.
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36. Case study€”Embodied virtual agents: An analysis on reasons for failure. (2012). ben Mimoun, Mohammed Slim ; Garnier, Marion ; Poncin, Ingrid.
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37. Can free-shipping hurt online retailers?. (). Sahin, Ozge ; Korkmaz, Evsen.
    In: Quantitative Marketing and Economics (QME).
    RePEc:kap:qmktec:v::y::i::d:10.1007_s11129-020-09225-8.

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