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A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs. (2024). Huang, Zhe ; Zhao, Xiangqi.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924001917.

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  1. Stochastic Group Preference Analysis Framework for Interval Multiplicative Preference Relations. (2025). Yang, Wenming ; Wu, Qun ; Li, Hao ; Zhou, Ligang ; Jiang, Xin.
    In: Group Decision and Negotiation.
    RePEc:spr:grdene:v:34:y:2025:i:3:d:10.1007_s10726-025-09925-0.

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  2. Determining investment allocation strategies to improve consumer satisfaction based on a preference learning model. (2025). Wu, Xingli ; Liao, Huchang.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004363.

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  38. Measuring the impact of online reviews on consumer purchase decisions €“ A scale development study. (2022). Shi, Yangyan ; Venkatesh, V G ; Fernandes, Semila ; Panda, Rajesh ; Swar, Biranchi Narayan.
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  40. Mining the text of online consumer reviews to analyze brand image and brand positioning. (2022). Alzate, Miriam ; Arce-Urriza, Marta ; Cebollada, Javier.
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  41. €œI can get no e-satisfaction€ . What analytics say? Evidence using satisfaction data from e-commerce. (2022). Griva, Anastasia.
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