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Enhance understandings of Online Food Deliverys service quality with online reviews. (2024). Wang, Ziyan ; Wong, Yiik Diew ; Teo, Chee-Chong ; Ma, Bohao.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003399.

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  1. Examining product quality and competitiveness via online reviews: An integrated approach of importance performance competitor analysis and Kano model. (2025). Park, Sohyun ; Kim, Su-Ah ; Kang, Changmuk ; Kwak, Minjung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004314.

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  2. Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model. (2025). Roh, Taewoo ; Seo, Kyowon.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003758.

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  3. Business Climate Adaptation and Resilience. A Systematic Literature Review (2013-2023). (2024). Martellozzo, Federico ; Colli, Laura ; Villano, Domenico ; Lombardi, Sara.
    In: Working Papers - Business.
    RePEc:frz:wpmmos:wp2024_01.rdf.

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  4. How do spatial factors affect On-Demand Food Delivery usage among urban residents? Evidence from Singapore. (2024). Wong, Yiik Diew ; Sun, Shanshan ; Teo, Chee-Chong ; Ma, Bohao.
    In: Journal of Transport Geography.
    RePEc:eee:jotrge:v:120:y:2024:i:c:s0966692324001935.

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  5. Quantifying consumers€™ cost-value trade-offs on on-demand food delivery services: Value-of-time framework and partitioned pricing. (2024). Wong, Yiik Diew ; Sun, Shanshan ; Teo, Chee-Chong ; Ma, Bohao.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003230.

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  6. The vulnerability and resilience of service quality management in food supply chains: Lessons from unstructured data on food-safety cases. (2024). Wu, Pei-Ju.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924001929.

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