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27. Sonic branding in sport: A model for communicating brand identity through musical fit. (2015). Ballouli, Khalid ; Heere, Bob.
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28. The influence of relationship marketing investments on customer gratitude in retailing. (2015). Huang, Min-Hsin.
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29. Cognitive fit, retail shopper confusion, and shopping value: Empirical investigation. (2015). Wagner, Udo ; Garaus, Marion ; Kummer, Claudia.
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30. The Value for the Consumer in Retail. (2015). Chamie, Beatriz Cavalcante ; Ikeda, Ana Akemi .
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31. The Impact of Music Pleasantness and Fit on Advertising Attitudes for Low and High Involvement Consumers. (2015). Anderson, Mark ; Riley, Debra .
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32. Le emozioni come variabile di segmentazione e fattore di moderazione della soddisfazione in ambito museale. (2014). Atzeni, Marcello ; Melis, Giuseppe ; del Chiappa, Giacomo.
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33. The Effect of Kiosks Service Quality and Kiosk Product Quality on Customer Satisfaction. (2014). Saeheng, Nitchara .
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34. Research note: E-store image, perceived value and perceived risk. (2013). Tseng, Ya-Fen ; Chang, En-Chi .
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35. Shopping well-being at the mall: Construct, antecedents, and consequences. (2013). el Hedhli, Kamel ; Sirgy, Joseph M. ; Chebat, Jean-Charles.
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36. Development of new empirical insights in consumer–retailer relationships within online and offline retail environments: Introduction to the special issue. (2013). Chebat, Jean-Charles ; Ortinau, David J. ; Babin, Barry J..
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37. Physical Evidence and Quality Service Delivery in Public Hospitals in Ghana. (2013). Simon Mesa Kwodjo Avorga, ; Danku, Lydia Sylvia ; Atatsi, Eli Ayawo ; Azila-Gbettor, Edem Maxwell.
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38. Antecedents of emotional attachment to brands. (2011). Nguyen, Hieu P. ; Grisaffe, Douglas B..
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39. Shopping behaviour and attribute evaluation of expatriates - a cross-cultural study. (2011). Janssen, Ingrid ; Wijnen, Geri ; Kemperman, Astrid.
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40. Perceived Benefits of Loyalty Programs: Scale Development and Implications for Relational Strategies. (2010). Volle, Pierre ; Mimouni-Chaabane, Aida.
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41. Person-place congruency in the Internet Banking context. (2010). Gounaris, Spiros ; Vassilikopoulou, Katerina ; Koritos, Christos.
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42. Female consumers: Decision-making in brand-driven retail. (2010). Brashear, Thomas G. ; Greene, Henry ; Granot, Elad .
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43. How can shopping mall management best capture mall image?. (2010). Grzeskowiak, Stephan ; Sirgy, Joseph M. ; Chebat, Jean-Charles.
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44. Perceived benefits of loyalty programs: Scale development and implications for relational strategies. (2010). Volle, Pierre ; Mimouni-Chaabane, Aida.
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45. Store-evoked affect, personalities, and consumer emotional attachments to brands. (2010). Limon, Yonca ; Orth, Ulrich R. ; Rose, Gregory.
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46. Are We Aware of Product Placements in Music Videos?. (2009). Roozen, Irene ; Claeys, Christel.
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47. Developing and validating a psychometric shopper-based mall equity measure. (2009). el Hedhli, Kamel ; Chebat, Jean-Charles.
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48. How quality, value, image, and satisfaction create loyalty at a Chinese telecom. (2009). Griffin, Mitch ; Lai, Fujun ; Babin, Barry J..
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49. Does customer sex influence the relationship between perceived quality and share of wallet?. (2008). Yavas, Ugur ; Babakus, Emin.
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50. Hedonic and utilitarian shopping goals: The online experience. (2008). Florsheim, Renee ; Bridges, Eileen.
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51. Should I stay or should I go? Mood congruity, self-monitoring and retail context preference. (2007). Deshpande, Rohit ; Puccinelli, Nancy M. ; Isen, Alice M..
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52. In-store music and consumer-brand relationships: Relational transformation following experiences of (mis)fit. (2006). Terziovski, Mile ; Morrison, Michael ; Beverland, Michael ; Lim, Elison Ai Ching, .
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53. Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes. (2006). Jones, Michael A. ; Arnold, Mark J. ; Reynolds, Kristy E..
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54. Setting the tone with the tune: A meta-analytic review of the effects of background music in retail settings. (2006). Owen, Katherine ; Garlin, Francine V..
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55. The effects of utilitarian and hedonic online shopping value on consumer preference and intentions. (2006). Overby, Jeffrey W. ; Lee, Eun-Ju.
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56. Relationship marketing and consumer switching behavior. (2005). Li, Yu-Chuan ; Hsieh, Yi-Ching ; Lee, Monle ; Chiu, Hung-Chang.
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57. Cross-cultural mall shopping values and habitats: A comparison between English- and French-speaking Canadians. (2004). Michon, Richard ; Chebat, Jean-Charles.
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58. THE FOUR DIMENSIONAL IMPACT OF COLOR ON SHOPPERS’ EMOTIONS. (2003). Geuens, Maggie ; BRENGMAN, M..
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59. Impact of ambient odors on mall shoppers emotions, cognition, and spending: A test of competitive causal theories. (2003). Michon, Richard ; Chebat, Jean-Charles.
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60. Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events. (2002). Baker, Thomas L. ; Brady, Michael K. ; Hightower, Roscoe Jr, .
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61. Webscape: A Theoretical Framework of Web Site Design Impact on Consumers Responses. (2001). Galan, Jean-Philippe ; Gonzalez, Christine.
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62. Mobile service consumption values: an exploratory mixed-method study. (). Han, Semi ; Lee, Euehun.
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