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2. The pandemic is over but riders still fear infection − An extended behavioural model explaining post-pandemic transit avoidance related to perceived infection fear. (2025). Reynolds, James ; Currie, Graham ; Sarker, Rumana.
   In: Transportation Research Part A: Policy and Practice.
   RePEc:eee:transa:v:192:y:2025:i:c:s0965856424004117.

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3. Transport quality and user perception: Effect of bus station hedonic quality on student trip behavior. (2025). Carten, Armando ; Henke, Ilaria ; Falanga, Antonella ; Picone, Mariarosaria.
   In: Journal of Transport Geography.
   RePEc:eee:jotrge:v:126:y:2025:i:c:s0966692325001267.

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4. The New Norm, a reality or a fiction? A longitudinal passenger satisfaction study on the persisting effects of COVID-19. (2024). Aghighi, Mohammad Amin ; Habibian, Meeghat ; Mesbah, Mahmoud ; Latifi, Kian.
   In: Transport Policy.
   RePEc:eee:trapol:v:155:y:2024:i:c:p:47-57.

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5. Is customized bus service for commuter segments the need of the hour? An integrated IPA-machine learning framework to redefine commuter segments based on quality expectations. (2024). Cheranchery, Munavar Fairooz ; Ali, Mubarak ; Ansari, Fathima.
   In: Transport Policy.
   RePEc:eee:trapol:v:154:y:2024:i:c:p:16-25.

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6. Effect of the COVID-19 pandemic on crowding aversion in public transport and transport mode choice: The case of Santiago, Chile. (2024). Iglesias, Vicente ; Raveau, Sebastian.
   In: Transport Policy.
   RePEc:eee:trapol:v:146:y:2024:i:c:p:167-174.

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7. Navigating public transport during a pandemic: Key lessons on travel behavior and social equity from two surveys in Tehran. (2024). Karimi, Sina ; Samadzad, Mahdi ; Lesteven, Gaele.
   In: Transportation Research Part A: Policy and Practice.
   RePEc:eee:transa:v:184:y:2024:i:c:s096585642400123x.

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8. Assessing effects of pandemic-related policies on individual public transit travel patterns: A Bayesian online changepoint detection based framework. (2024). Zhao, Zhan ; Lin, Yuqian ; Xu, Yang ; Tu, Wei ; Park, Sangwon.
   In: Transportation Research Part A: Policy and Practice.
   RePEc:eee:transa:v:181:y:2024:i:c:s096585642400051x.

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9. Assessing the influence of the COVID-19 pandemic on passengers reliance on public transport. (2024). Ning, Zhe ; Chen, Xuewu ; Cai, Xinmei ; Cheng, Long ; Lei, DA.
   In: Journal of Transport Geography.
   RePEc:eee:jotrge:v:119:y:2024:i:c:s0966692324001601.

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10. DO LOYAL CUSTOMERS BUY DIFFERENTLY? EXAMINING CUSTOMERS’ LOYALTY IN A SELF-SERVICE SETTING. (2024). Ogrean, Claudia ; herciu, mihaela ; Ichindelean, Mihai.
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    RePEc:blg:journl:v:19:y:2024:i:1:p:350-367.

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11. The Impact of Urban Rail Transit Epidemic Prevention Measures on Passengers’ Safety Perception. (2023). Feng, Suwei ; Ding, Pengxiang ; Jiang, Jianning.
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    RePEc:gam:jijerp:v:20:y:2023:i:5:p:4161-:d:1080620.

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12. Is the relationship between the perceived service quality and passenger loyalty linear or non-linear? A novel model-independent interpretation method is applied. (2023). Sun, Shichao ; Zhou, Linlin ; Wang, KE ; Zhang, Hui.
    In: Transport Policy.
    RePEc:eee:trapol:v:144:y:2023:i:c:p:65-79.

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13. Factors impacting customer purchase intention of smart home security systems: Social data analysis using machine learning techniques. (2022). Abumalloh, Rabab Ali ; Mohammed, Noor Adelyna ; Alrizq, Mesfer ; Nilashi, Mehrbakhsh ; Abosaq, Hamad ; Alghamdi, Abdullah ; Alyami, Sultan ; Samad, Sarminah.
    In: Technology in Society.
    RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x22002597.

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18. Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty. (2022). Aghajanzadeh, Mohammad ; Aghabayk, Kayvan ; Esmailpour, Javad ; de Gruyter, Chris.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:162:y:2022:i:c:p:80-103.

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19. Preferences for using the London Underground during the COVID-19 pandemic. (2022). Kessels, Roselinde ; Krueger, Rico ; Bansal, Prateek ; Graham, Daniel J.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:160:y:2022:i:c:p:45-60.

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20. Traveller behaviour in public transport in the early stages of the COVID-19 pandemic in the Netherlands. (2022). Shelat, Sanmay ; van Cranenburgh, Sander ; Cats, Oded.
    In: Transportation Research Part A: Policy and Practice.
    RePEc:eee:transa:v:159:y:2022:i:c:p:357-371.

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21. A multi-modal evacuation-based response strategy for mitigating disruption in an intercity railway system. (2022). Barker, Kash ; Chen, Hong ; Liu, Enze.
    In: Reliability Engineering and System Safety.
    RePEc:eee:reensy:v:223:y:2022:i:c:s0951832022001739.

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22. Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Hombourger-Bars, Sabrina ; Errajaa, Karim ; Audrain-Pontevia, Anne-Franoise.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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23. Applications of discrete choice experiments in COVID-19 research: Disparity in survey qualities between health and transport fields. (2022). Bliemer, Michiel ; Haghani, Milad ; de Bekker-Grob, Esther W.
    In: Journal of choice modelling.
    RePEc:eee:eejocm:v:44:y:2022:i:c:s1755534522000288.

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