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39. Customer Satisfaction and Acceptance of Relationship Marketing Concept: An Exploratory Study in QM Certified Serbian Companies. (2011). Ćoćkalo, Dragan ; Zvonko, Sajfert ; Dejan, Orevi ; DRAGAN, OKALO .
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44. The Relationship between Farmers Values and the Decision to Practise Agrotourism: An Exploratory Study. (2006). Doyon, Maurice ; Bourdeau, Laurent ; Charron, Isabelle.
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45. The importance of website content in online purchasing across different types of products. (2005). Verhagen, Tibert ; Boter, Jaap.
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46. Past, present and future of the telecommunications industry. (2005). Wetzels, Martin ; Odekerken-Schroder, Gaby ; Oppen, Claudia .
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47. Lost in a mall, the effects of gender, familiarity with the shopping mall and the shopping values on shoppers wayfinding processes. (2005). Therrien, Karina ; Chebat, Jean-Charles ; Gelinas-Chebat, Claire.
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48. A conceptual model of channel choice: measuring online and offline shopping value perceptions. (2004). Jager, Wander.
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49. A conceptual model of channel choice: measuring online and offline shopping value perceptions. (2004). Jager, Wander.
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50. Strengthening outcomes of retailer-consumer relationships: The dual impact of relationship marketing tactics and consumer personality. (2003). de Wulf, Kristof ; Schumacher, Patrick ; Odekerken-Schroder, Gaby.
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