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2. Performance measurement with multiple interrelated variables and threshold target levels: Evidence from retail firms in the US. (2016). Zervopoulos, Panagiotis ; Brisimi, Theodora S ; Cheng, Gang ; Emrouznejad, Ali.
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3. Design for the environment: Impact of regulatory policies on product development. (2016). Jonnalagedda, Sreelata ; Gouda, Sirish Kumar ; Saranga, Haritha.
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8. Strategy in practice: a quantitative approach to target setting. (2014). Zervopoulos, Panagiotis ; Fafaliou, Irene.
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9. How to calibrate conventional market-oriented organizational culture in 21st century production-centered firms? A customer relationship perspective. (2014). Wang, Yong J. ; Guo, Chiquan ; Metcalf, Ashley .
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10. Is the more always better? A comparative study of internal and external integration practices in new product and new service development. (2014). Kuehnl, Christina ; Homburg, Christian.
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13. Customer satisfaction: Cost driver or value driver? Empirical evidence from the financial services industry. (2014). Verbeeten, Frank H. M., ; Terpstra, Maarten .
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47. Marketing productivity: issues and analysis. (2002). Sisodia, Rajendra S. ; Sheth, Jagdish N..
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48. Value creation through entrepreneurial activity: A multiple constituency approach. (2002). Mair, Johanna.
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