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The role of persuasion by significant others and engagement in bank-switching intention. (2024). Brnnick, Kolbjrn Kallesten ; Tjora, Tore ; Arnestad, Mads Nordmo ; Bjornestad, Jone ; Bortne, Ystein.
In: Journal of Financial Services Marketing.
RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00293-5.

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  3. An IPA Analysis of Tourist Perception and Satisfaction with Nisville Jazz Festival Service Quality. (2024). Anelkovi, Eljko ; Vujii, Miroslav D ; Stankovi, Anelina Mari ; Pivac, Tatjana ; Kovai, Sanja ; Pavlovi, Danijel ; Brati, Marija.
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  7. The Relationship Between Brand Experience, Brand Satisfaction and Brand Loyalty. An Empirical Study of Imported Second Hand Vehicle Buyers In Zambia.. (2023). Chikampa, Victor ; Kabanda, Nelson C ; Lubinda, Mary S ; Chindele, Lungowe ; Siwale, Jacqueline.
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  10. Luxury not for the masses: Measuring inconspicuous luxury motivations. (2022). Iyer, Rajesh ; Eastman, Jacqueline Kilsheimer ; Babin, Barry.
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  12. Building chain loyalty in grocery retailing by means of loyalty programs €“ A study of €˜the Norwegian case€™. (2021). Helgesen, Yvind ; Bergem, Ola ; Srlie, Even Schill ; Nesset, Erik ; Nervik, Bjrn.
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  15. The effects of perceived brand orientation and perceived service quality in the higher education sector. (2019). Ghobehei, Mohsen ; Bakeshloo, Khashayar Afshar ; Sadeghvaziri, Faraz ; Ebrahimi, Elham.
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  17. What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?. (2019). Olya, Hossein ; Reisinger, Yvette ; Lee, Yong-Ki.
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  18. Are Ethical Consumers Happy? Effects of Ethical Consumers Motivations Based on Empathy Versus Self-orientation on Their Happiness. (2018). Hwang, Kumju ; Kim, Hyewon.
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  19. Benefit as a Medium for Value Creation and Innovation. (2018). Barnard, Brian.
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  20. Route effect on the perception of public transport services quality. (2018). Lizarraga, Carmen ; Chica-Olmo, Jorge ; Gachs-Sanchez, Hector.
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  21. The Mediating Effect of Satisfaction on Customer Loyalty in Oursourcing Relationships and its Determinants. (2018). Kamarulzaman, Yusniza ; Rahman, Maria Abdul.
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  22. Festival Attractiveness Literature Review. (2018). Selkani, Ikrame.
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  23. Stressors and satisfactors in entrepreneurial activity: an event-based, mixed methods study predicting small business owners health. (2017). Lechat, Thomas ; Torres, Olivier.
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  24. Salespeople, Fairness, and Buyer Satisfaction: What about Emotions?. (2017). Siadou-Martin, Beatrice ; Tanner, John ; Poujol, Fanny-Juliet ; Vidal, David.
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  25. Innovation and Entrepreneurship: The Necessary Conditions of Value Creation. (2017). Herbst, Derrick ; Barnard, Brian.
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  26. Application of a model for the evaluation of the Visitor Satisfaction in a nature reserve of South Italy. (2017). Borsellino, Valeria ; la Sala, Lorenzo ; Schimmenti, Emanuele ; di Franco, Caterina Patrizia.
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  27. Assessing Customer Emotion Product Relationship and Customer Retention Towards Halal Cosmetic Products . (2016). Li, Bee.
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  28. Loyalty program rewards and their impact on perceived justice, customer satisfaction, and repatronize intentions. (2015). Sderlund, Magnus ; Colliander, Jonas.
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  29. Relational benefits, their consequences, and customer membership types. (2014). Lee, Yong-Ki ; Hyun, Sunghyup Sean ; Kim, Dongjin ; Choi, Byung-Ho.
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  30. Materialism in Pedagogy Students in Chile. (2014). Salinas-Oate, Natalia ; Denegri, Marianela ; Baeza, Maria ; Orellana, Ligia ; Miranda, Horacio ; Pealoza, Veronica .
    In: Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement.
    RePEc:spr:soinre:v:117:y:2014:i:2:p:505-521.

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  31. Le emozioni come variabile di segmentazione e fattore di moderazione della soddisfazione in ambito museale. (2014). Atzeni, Marcello ; Melis, Giuseppe ; del Chiappa, Giacomo.
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  32. Assessing the Effects of Perceived Value and Satisfaction on Customer Loyalty: A ‘Green’ Perspective. (2013). Kim, Yeonshin ; Hur, Wonmoo ; Park, Kyungdo.
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  33. Patronage, only for happiness? ¨C An analysis on Coexistence of Multiple Consumption Emotions. (2013). Hu, Zuohao ; Hou, Min.
    In: Business and Management Research.
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  34. Subjective Wellbeing and its Influence on Consumer Sentiment Towards Marketing: A New Zealand Example. (2012). Lawson, Rob ; Ganglmair-Wooliscroft, Alexandra.
    In: Journal of Happiness Studies.
    RePEc:spr:jhappi:v:13:y:2012:i:1:p:149-166.

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  35. Investigating the role of festivalscape in culinary tourism: The case of food and wine events. (2012). Mason, Michela C ; Paggiaro, Adriano.
    In: Tourism Management.
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  36. The role of social identification and hedonism in affecting tourist re-patronizing behaviours: The case of an Italian festival. (2011). Grappi, Silvia ; Montanari, Fabrizio.
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  37. CONSUMER PENALTY EVALUATION: DIFFERENCES BETWEEN COOPERATIVE AND REBELLIOUS CUSTOMERS. (2010). Young Sally K. Kim, .
    In: International Journal of Management and Marketing Research.
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  38. The Role of Customer Factors in Multiple Store Patronage: A Cost–Benefit Approach. (2010). Argouslidis, Paraskevas C ; Baltas, George ; Skarmeas, Dionysis.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:86:y:2010:i:1:p:37-50.

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  39. Impacts of store and chain images on the €œquality€“satisfaction€“loyalty process€ in petrol retailing. (2010). Helgesen, Yvind ; Hvold, Jon Ivar ; Nesset, Erik.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:17:y:2010:i:2:p:109-118.

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  40. Exploring organizational culture difference in relationship dyads. (2009). Plewa, Carolin.
    In: Australasian marketing journal.
    RePEc:eee:aumajo:v:17:y:2009:i:1:p:46-57.

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  41. Shopping enjoyment and store shopping modes: The moderating influence of chronic time pressure. (2008). Kim, Youn-Kyung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:15:y:2008:i:5:p:410-419.

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  42. Festivalscapes and patrons emotions, satisfaction, and loyalty. (2008). Lee, Yong-Ki ; Babin, Barry J..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:61:y:2008:i:1:p:56-64.

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  43. Experience and satisfaction of visitors to museums and cultural exhibitions. (2006). Rojas, Maria ; Camarero, Maria .
    In: International Review on Public and Nonprofit Marketing.
    RePEc:spr:irpnmk:v:3:y:2006:i:1:p:49-65.

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  44. Examining customer value perceptions of organizational buyers when sourcing from multiple vendors. (2005). Leach, Mark P. ; Bernhardt, Kenneth L. ; Liu, Annie H..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:58:y:2005:i:5:p:559-568.

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  45. Cross-cultural invariance of measures of satisfaction and service quality. (2004). Tamilia, Robert D. ; Yannopoulos, Peter ; Laroche, Michel ; Ueltschy, Linda C..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:57:y:2004:i:8:p:901-912.

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  46. A cross-cultural investigation of the materialism construct: Assessing the Richins and Dawsons materialism scale in Denmark, France and Russia. (2004). Christensen, Finn ; Griffin, Mitch ; Babin, Barry J..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:57:y:2004:i:8:p:893-900.

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  47. Attribute beliefs and spending as antecedents to shopping value. (2004). Wickliffe, Vanessa ; Stoel, Leslie ; Lee, Kyu Hye.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:57:y:2004:i:10:p:1067-1073.

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  48. The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre. (2002). Howat, Gary ; Murray, Duncan.
    In: Sport Management Review.
    RePEc:eee:spomar:v:5:y:2002:i:1:p:25-43.

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  49. The Structure and Dynamics of Expectations and Customer Satisfaction in Channel Member Relationships in the Victorian Fruit Industry. (2001). Hill, Railton ; Nanere, Marthin G.
    In: Working Papers.
    RePEc:trb:wpaper:2001.04.

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  50. Best Practice Customer Value and Satisfaction Cultures. (2001). Cook, Robert L. ; Garver, Michael S..
    In: American Journal of Business.
    RePEc:eme:ajbpps:v:16:y:2001:i:1:p:11-22.

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