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24. Salespeople, Fairness, and Buyer Satisfaction: What about Emotions?. (2017). Siadou-Martin, Beatrice ; Tanner, John ; Poujol, Fanny-Juliet ; Vidal, David.
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25. Innovation and Entrepreneurship: The Necessary Conditions of Value Creation. (2017). Herbst, Derrick ; Barnard, Brian.
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26. Application of a model for the evaluation of the Visitor Satisfaction in a nature reserve of South Italy. (2017). Borsellino, Valeria ; la Sala, Lorenzo ; Schimmenti, Emanuele ; di Franco, Caterina Patrizia.
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27. Assessing Customer Emotion Product Relationship and Customer Retention Towards Halal Cosmetic Products . (2016). Li, Bee.
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28. Loyalty program rewards and their impact on perceived justice, customer satisfaction, and repatronize intentions. (2015). Sderlund, Magnus ; Colliander, Jonas.
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29. Relational benefits, their consequences, and customer membership types. (2014). Lee, Yong-Ki ; Hyun, Sunghyup Sean ; Kim, Dongjin ; Choi, Byung-Ho.
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30. Materialism in Pedagogy Students in Chile. (2014). Salinas-Oate, Natalia ; Denegri, Marianela ; Baeza, Maria ; Orellana, Ligia ; Miranda, Horacio ; Pealoza, Veronica .
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31. Le emozioni come variabile di segmentazione e fattore di moderazione della soddisfazione in ambito museale. (2014). Atzeni, Marcello ; Melis, Giuseppe ; del Chiappa, Giacomo.
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32. Assessing the Effects of Perceived Value and Satisfaction on Customer Loyalty: A ‘Green’ Perspective. (2013). Kim, Yeonshin ; Hur, Wonmoo ; Park, Kyungdo.
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33. Patronage, only for happiness? ¨C An analysis on Coexistence of Multiple Consumption Emotions. (2013). Hu, Zuohao ; Hou, Min.
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34. Subjective Wellbeing and its Influence on Consumer Sentiment Towards Marketing: A New Zealand Example. (2012). Lawson, Rob ; Ganglmair-Wooliscroft, Alexandra.
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35. Investigating the role of festivalscape in culinary tourism: The case of food and wine events. (2012). Mason, Michela C ; Paggiaro, Adriano.
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36. The role of social identification and hedonism in affecting tourist re-patronizing behaviours: The case of an Italian festival. (2011). Grappi, Silvia ; Montanari, Fabrizio.
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37. CONSUMER PENALTY EVALUATION: DIFFERENCES BETWEEN COOPERATIVE AND REBELLIOUS CUSTOMERS. (2010). Young Sally K. Kim, .
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38. The Role of Customer Factors in Multiple Store Patronage: A Cost–Benefit Approach. (2010). Argouslidis, Paraskevas C ; Baltas, George ; Skarmeas, Dionysis.
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39. Impacts of store and chain images on the €œquality€“satisfaction€“loyalty process€ in petrol retailing. (2010). Helgesen, Yvind ; Hvold, Jon Ivar ; Nesset, Erik.
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40. Exploring organizational culture difference in relationship dyads. (2009). Plewa, Carolin.
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41. Shopping enjoyment and store shopping modes: The moderating influence of chronic time pressure. (2008). Kim, Youn-Kyung.
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42. Festivalscapes and patrons emotions, satisfaction, and loyalty. (2008). Lee, Yong-Ki ; Babin, Barry J..
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43. Experience and satisfaction of visitors to museums and cultural exhibitions. (2006). Rojas, Maria ; Camarero, Maria .
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44. Examining customer value perceptions of organizational buyers when sourcing from multiple vendors. (2005). Leach, Mark P. ; Bernhardt, Kenneth L. ; Liu, Annie H..
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45. Cross-cultural invariance of measures of satisfaction and service quality. (2004). Tamilia, Robert D. ; Yannopoulos, Peter ; Laroche, Michel ; Ueltschy, Linda C..
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46. A cross-cultural investigation of the materialism construct: Assessing the Richins and Dawsons materialism scale in Denmark, France and Russia. (2004). Christensen, Finn ; Griffin, Mitch ; Babin, Barry J..
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47. Attribute beliefs and spending as antecedents to shopping value. (2004). Wickliffe, Vanessa ; Stoel, Leslie ; Lee, Kyu Hye.
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48. The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre. (2002). Howat, Gary ; Murray, Duncan.
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49. The Structure and Dynamics of Expectations and Customer Satisfaction in Channel Member Relationships in the Victorian Fruit Industry. (2001). Hill, Railton ; Nanere, Marthin G.
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50. Best Practice Customer Value and Satisfaction Cultures. (2001). Cook, Robert L. ; Garver, Michael S..
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