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A Two-Stage Authorship Attribution Method Using Text and Structured Data for De-Anonymizing User-Generated Content. (2021). Mankad, Shawn ; Schneider, Matthew J.
In: Customer Needs and Solutions.
RePEc:spr:custns:v:8:y:2021:i:3:d:10.1007_s40547-021-00116-x.

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  30. Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?. (2021). Pizzi, Gabriele ; Pantano, Eleonora ; Scarpi, Daniele.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:129:y:2021:i:c:p:878-890.

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  31. Behavioral biases in marketing. (2020). Spann, Martin ; Yegoryan, Narine ; Stich, Lucas ; Dowling, Katharina ; Klapper, Daniel ; Guhl, Daniel.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00699-x.

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  32. How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Davenport, Thomas ; Grewal, Dhruv ; Guha, Abhijit.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0.

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  33. Autonomy in consumer choice. (2020). Parker, Jeffrey R ; Nave, Gideon ; Zwebner, Yonat ; Lehmann, Donald R ; Zheng, Yanmei ; Bhattacharjee, Amit ; Puntoni, Stefano ; Barasch, Alixandra ; Matz, Sandra ; Schrift, Rom Y ; Giesler, Markus ; Wertenbroch, Klaus ; Knobe, Joshua ; Alba, Joseph W.
    In: Marketing Letters.
    RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09521-z.

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  34. Automated Product Recommendations with Preference-Based Explanations. (2020). Marx, Paul ; Marchand, Andre.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:3:p:328-343.

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  35. Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption. (2020). Johar, Gita Venkataramani ; de Bellis, Emanuel.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:1:p:74-87.

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  36. Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. (2020). Pizzi, Gabriele ; Pantano, Eleonora.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919311865.

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  37. Brave New World? On AI and the Management of Customer Relationships. (2020). Gensler, Sonja ; Kotterheinrich, Kim ; Kroll, Eike Benjamin ; Hofacker, Charles F ; Libai, Barak ; Kaplan, Andreas ; Bart, Yakov.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:51:y:2020:i:c:p:44-56.

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