- Ajzen I (1991) The theory of planned behavior. Organ Behav Hum Decis Process 50(2):179–211. https://doi.org/10.1016/0749-5978(91)90020-T .
Paper not yet in RePEc: Add citation now
- Ajzen I (2001) Nature and operation of attitudes. Annu Rev Psychol 52(1):27–58. https://doi.org/10.1146/annurev.psych.52.1.27 .
Paper not yet in RePEc: Add citation now
- Ameen N, Hosany S, Paul J (2022) The personalisation-privacy paradox: consumer interaction with smart technologies and shopping mall loyalty. Comput Hum Behav 126:106976. https://doi.org/10.1016/j.chb.2021.106976 .
Paper not yet in RePEc: Add citation now
Babin BJ, Attaway JS (2000) Atmospheric affect as a tool for creating value and gaining share of customer. J Bus Res 49(2):91–99. https://doi.org/10.1016/S0148-2963(99)00011-9 .
Bagozzi RP (2000) On the concept of intentional social action in consumer behavior. J Consum Res 27(3):388–396. https://doi.org/10.1086/317593 .
- Baker J, Parasuraman A, Grewal D, Voss GB (2002) The influence of multiple store environment cues on perceived merchandise value and patronage intentions. J Mark 66(2):120–141. https://doi.org/10.1509/jmkg.66.2.120.18470 .
Paper not yet in RePEc: Add citation now
- Baraban RS, Durocher JF (2010) Successful restaurant design. Wiley, New York.
Paper not yet in RePEc: Add citation now
Baskentli S, Hadi R, Lee L (2023) How culture shapes consumer responses to anthropomorphic products. Int J Res Mark. https://doi.org/10.1016/j.ijresmar.2023.06.005 .
- Berki-Kiss D, Menrad K (2022) The role emotions play in consumer intentions to make pro-social purchases in Germany—an augmented theory of planned behavior model. Sustain Prod Consum 29:79–89. https://doi.org/10.1016/j.spc.2021.09.026 .
Paper not yet in RePEc: Add citation now
- Boardman R, McCormick H (2023) Exploring how different ages of consumers shop on women’s fashion retail websites. Int J Hum Comput Stud 177:103064. https://doi.org/10.1016/j.ijhcs.2023.103064 .
Paper not yet in RePEc: Add citation now
Bradford KD, Desrochers DM (2009) The use of scents to influence consumers: the sense of using scents to make cents. J Bus Ethics 90:141–153. https://doi.org/10.1007/s10551-010-0377-5 .
- Carman JM (1970) Correlates of brand loyalty: some positive results. J Mark Res 7(1):67–76. https://doi.org/10.1177/002224377000700108 .
Paper not yet in RePEc: Add citation now
Carnevale M, Hadi R, Luna D, Pogacar R (2023) Follow your nose when it sounds right: how brand names influence consumer responses to product scents. J Bus Res 157:113578. https://doi.org/10.1016/j.jbusres.2022.113578 .
- Chatterjee (2017) Brand loyalty on the basis of olfactory techniques using discriminant analysis: a case of cafe coffee day store in Kolkata, India. Acad Market Stud J 21(1):41–46.
Paper not yet in RePEc: Add citation now
Chatterjee S, Bryla P (2023) Mapping consumers’ semi-conscious decisions with the use of ZMET in a retail market setup. Decision 50(2):221–232. https://doi.org/10.1007/s40622-023-00350-3 .
- Chatterjee S, Kundu A (2020) Sub-conscious decision mapping and network framework for retail market consumption. Indian J Mark 50(2):35–51. https://doi.org/10.17010/ijom/2020/v50/i2/150440 .
Paper not yet in RePEc: Add citation now
- Chatzoglou P, Chatzoudes D, Savvidou A, Fotiadis T, Delias P (2022) Factors affecting repurchase intentions in retail shopping: an empirical study. Heliyon. https://doi.org/10.1016/j.heliyon.2022.e10619 .
Paper not yet in RePEc: Add citation now
- Chebat JC, Morrin M, Chebat D-R (2009) Does age attenuate the impact of pleasant ambient scent on consumer response? Environ Behav 41(2):258–267. https://doi.org/10.1177/0013916507311792 .
Paper not yet in RePEc: Add citation now
- Chrea C, Valentin D, Sulmont-Rossé C, Nguyen DH, Abdi H (2005) Semantic, typicality and odor representation: a cross-cultural study. Chem Senses 30(1):37–49. https://doi.org/10.1093/chemse/bjh255 .
Paper not yet in RePEc: Add citation now
- Correia C, Lopez KJ, Wroblewski KE, Huisingh-Scheetz M, Kern DW, Chen RC (2016) Global sensory impairment in older adults in the United States. J Am Geriatr Soc 64(2):306–313. https://doi.org/10.1111/jgs.13955 .
Paper not yet in RePEc: Add citation now
Diallo MF, Seck AM (2018) How store service quality affects attitude toward store brands in emerging countries: effects of brand cues and the cultural context. J Bus Res 86:311–320. https://doi.org/10.1016/j.jbusres.2017.08.017 .
- Dick AS, Basu K (1994) Customer loyalty: toward an integrated conceptual framework. J Acad Mark Sci 22:99–113. https://doi.org/10.1177/0092070394222001 .
Paper not yet in RePEc: Add citation now
- Donovan RJ, Rossiter JR, Marcoolyn G, Nesdale A (1994) Store atmosphere and purchasing behavior. J Retail 70(3):283–294. https://doi.org/10.1016/0022-4359(94)90037-X .
Paper not yet in RePEc: Add citation now
- Doty RL, Kamath V (2014) The influences of age on olfaction: a review. Front Psychol 5:20. https://doi.org/10.3389/fpsyg.2014.00020 .
Paper not yet in RePEc: Add citation now
Doucé L, Adams C (2020) Sensory overload in a shopping environment: not every sensory modality leads to too much stimulation. J Retail Consum Serv 57:102154. https://doi.org/10.1016/j.jretconser.2020.102154 .
- Doucé L, Janssens W (2013) The presence of a pleasant ambient scent in a fashion store: the moderating role of shopping motivation and affect intensity. Environ Behav 45(2):215–238. https://doi.org/10.1177/0013916511410421 .
Paper not yet in RePEc: Add citation now
- Doucé L, Poels K, Janssens W, De Backer C (2013) Smelling the books: the effect of chocolate scent on purchase-related behavior in a bookstore. J Environ Psychol 36:65–69. https://doi.org/10.1016/j.jenvp.2013.07.006 .
Paper not yet in RePEc: Add citation now
- Elder RS, Krishna A (2012) The “visual depiction effect” in advertising: facilitating embodied mental simulation through product orientation. J Consum Res 38(6):988–1003. https://doi.org/10.1086/661531 .
Paper not yet in RePEc: Add citation now
Elhajjar S (2023) Factors influencing buying behavior of Lebanese consumers towards fashion brands during economic crisis: a qualitative study. J Retail Consum Serv 71:103224. https://doi.org/10.1016/j.jretconser.2022.103224 .
Elmashhara MG, Soares AM (2022) Linking atmospherics to shopping outcomes: the role of the desire to stay. J Retail Consum Serv 64:102744. https://doi.org/10.1016/j.jretconser.2021.102744 .
- Errajaa K, Legohérel P, Daucé B, Bilgihan A (2021) Scent marketing: linking the scent congruence with brand image. Int J Contemp Hosp Manag 33(2):402–427. https://doi.org/10.1108/IJCHM-06-2020-0637 .
Paper not yet in RePEc: Add citation now
Guéguen N, Petr C (2006) Odors and consumer behavior in a restaurant. Int J Hosp Manag 25(2):335–339. https://doi.org/10.1108/IJCHM-06-2020-0637 .
Gui DY, Liu S, Dai Y, Liu Y, Wang X, Huang H (2021) Greater patience and monetary expenditure: how shopping with companions influences purchase decisions. J Retail Consum Serv 63:102665. https://doi.org/10.1016/j.jretconser.2021.102665 .
- Gulas CS, Bloch PH (1995) Right under our noses: ambient scent and consumer responses. J Bus Psychol 10:87–98. https://doi.org/10.1007/BF02249272 .
Paper not yet in RePEc: Add citation now
- Hair JF Jr, Hult GTM, Ringle C, Sarstedt M (2017) A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications, London.
Paper not yet in RePEc: Add citation now
- Hair JF, Risher JJ, Sarstedt M, Ringle CM (2019) When to use and how to report the results of PLS-SEM. Eur Bus Rev 31(1):2–24. https://doi.org/10.1108/EBR-11-2018-0203 .
Paper not yet in RePEc: Add citation now
Helmefalk M, Hultén B (2017) Multi-sensory congruent cues in designing retail store atmosphere: effects on shoppers’ emotions and purchase behavior. J Retail Consum Serv 38:1–11. https://doi.org/10.1016/j.jretconser.2017.04.007 .
Herrmann A, Zidansek M, Sprott DE, Spangenberg ER (2013) The power of simplicity: processing fluency and the effects of olfactory cues on retail sales. J Retail 89(1):30–43. https://doi.org/10.1016/j.jretai.2012.08.002 .
- Hirpara S, Parikh PJ (2021) Retail facility layout considering shopper path. Comput Ind Eng 154:106919. https://doi.org/10.1016/j.cie.2020.106919 .
Paper not yet in RePEc: Add citation now
- Hofstede G (1984) Culture’s consequences: International differences in work-related values, vol 5. Sage, London.
Paper not yet in RePEc: Add citation now
- Hofstede G (2001) Culture’s consequences: comparing values, behaviors, institutions and organizations across nations. Sage.
Paper not yet in RePEc: Add citation now
Hulland J (1999) Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strateg Manag J 20(2):195–204. https://doi.org/10.1002/(SICI)1097-0266(199902)20:2%3c195::AID-SMJ13%3e3.0.CO;2-7 .
- Jacob C, Stefan J, Guéguen N (2014) Ambient scent and consumer behavior: a field study in a florist’s retail shop. Int Rev Retail Distrib Consum Res 24(1):116–120. https://doi.org/10.1080/09593969.2013.821418 .
Paper not yet in RePEc: Add citation now
- Jeong JY, Crompton JL, Hyun SS (2019) What makes you select a higher price option? Price–quality heuristics, cultures, and travel group compositions. Int J Tour Res 21(1):1–10. https://doi.org/10.1002/jtr.2236 .
Paper not yet in RePEc: Add citation now
- Knasko SC (1995) Pleasant odors and congruency: effects on approach behavior. Chem Senses 20(5):479–487. https://doi.org/10.1093/chemse/20.5.479 .
Paper not yet in RePEc: Add citation now
- Kotler P (1973) Atmospherics as a marketing tool. J Retail 49(4):48–64.
Paper not yet in RePEc: Add citation now
Krishna A, Lwin MO, Morrin M (2010) Product scent and memory. J Consum Res 37(1):57–67. https://doi.org/10.1086/649909 .
- Labrecque LI, Milne GR (2012) Exciting red and competent blue: the importance of color in marketing. J Acad Mark Sci 40(5):711–727. https://doi.org/10.1007/s11747-010-0245-y .
Paper not yet in RePEc: Add citation now
- Leenders MA, Smidts A, El Haji A (2019) Ambient scent as a mood inducer in supermarkets: the role of scent intensity and time-pressure of shoppers. J Retail Consum Serv 48:270–280. https://doi.org/10.1016/j.jretconser.2016.05.007 .
Paper not yet in RePEc: Add citation now
- Lehrner J, Marwinski G, Lehr S, Johren P, Deecke L (2005) Ambient odors of orange and lavender reduce anxiety and improve mood in a dental office. Physiol Behav 86(1–2):92–95. https://doi.org/10.1016/j.physbeh.2005.06.031 .
Paper not yet in RePEc: Add citation now
Lucia-Palacios L, Pérez-López R, Polo-Redondo Y (2018) Can social support alleviate stress while shopping in crowded retail environments? J Bus Res 90:141–150. https://doi.org/10.1016/j.jbusres.2018.05.018 .
- Lwin MO, Morrin M (2012) Scenting movie theatre commercials: the impact of scent and pictures on brand evaluations and ad recall. J Consum Behav 11(3):264–272. https://doi.org/10.1002/cb.1368 .
Paper not yet in RePEc: Add citation now
- MacKenzie SB, Podsakoff PM, Podsakoff NP (2011) Construct measurement and validation procedures in MIS and behavioral research: integrating new and existing techniques. MIS Q 35(2):293–334. https://doi.org/10.2307/23044045 .
Paper not yet in RePEc: Add citation now
Martinez LM, Rando B, Agante L, Abreu AM (2021) True colors: consumers’ packaging choices depend on the color of retail environment. J Retail Consum Serv 59:102372. https://doi.org/10.1016/j.jretconser.2020.102372 .
- McDonnell J (2007) Music, scent and time preferences for waiting lines. Int J Bank Mark 25(4):223–237. https://doi.org/10.1108/02652320710754015 .
Paper not yet in RePEc: Add citation now
- Mehrabian A, Russell JA (1974) An approach to environmental psychology. The MIT Press, New York.
Paper not yet in RePEc: Add citation now
- Merrilees B, Miller D (2019) Companion shopping: the influence on mall brand experiences. Mark Intell Plan 37(4):465–478. https://doi.org/10.1108/MIP-08-2018-0340 .
Paper not yet in RePEc: Add citation now
Michon R, Chebat JC, Turley LW (2005) Mall atmospherics: the interaction effects of the mall environment on shopping behavior. J Bus Res 58(5):576–583. https://doi.org/10.1016/j.jbusres.2003.07.004 .
Mora JD, González EM (2016) Do companions really enhance shopping? Assessing social lift over forms of shopper value in Mexico. J Retail Consum Serv 28:228–239. https://doi.org/10.1016/j.jretconser.2015.10.004 .
Morrin M, Ratneshwar S (2000) The impact of ambient scent on evaluation, attention, and memory for familiar and unfamiliar brands. J Bus Res 49(2):157–165. https://doi.org/10.1016/S0148-2963(99)00006-5 .
Morrison M, Gan S, Dubelaar C, Oppewal H (2011) In-store music and aroma influences on shopper behavior and satisfaction. J Bus Res 64(6):558–564. https://doi.org/10.1016/j.jbusres.2010.06.006 .
- Parsons A, Conroy D (2006) Sensory stimuli and e-tailers. J Consum Behav Int Res Rev 5(1):69–81. https://doi.org/10.1002/cb.32 .
Paper not yet in RePEc: Add citation now
- Peterson RA, Kim Y (2013) On the relationship between coefficient alpha and composite reliability. J Appl Psychol 98(1):194–198. https://doi.org/10.1037/a0030767 .
Paper not yet in RePEc: Add citation now
- Pfeifer P, Hilken T, Heller J, Alimamy S, Di Palma R (2023) More than meets the eye: In-store retail experiences with augmented reality smart glasses. Comput Hum Behav 146:107816. https://doi.org/10.1016/j.chb.2023.107816 .
Paper not yet in RePEc: Add citation now
- Podsakoff PM, MacKenzie SB, Lee JY, Podsakoff NP (2003) Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88(5):879. https://doi.org/10.1037/0021-9010.88.5.879 .
Paper not yet in RePEc: Add citation now
Poon T, Grohmann B (2014) Spatial density and ambient scent: effects on consumer anxiety. Am J Bus 29(1):76–94. https://doi.org/10.1108/AJB-05-2013-0027 .
Rayburn SW, Voss KE (2013) A model of consumer’s retail atmosphere perceptions. J Retail Consum Serv 20(4):400–407. https://doi.org/10.1016/j.jretconser.2013.01.012 .
- Rieunier S (2000) L'influence de la musique d'ambiance sur le comportement des consommateurs sur le lieu de vente. Doctoral dissertation, Paris 9.
Paper not yet in RePEc: Add citation now
- Rit MP, Croijmans I, Speed LJ (2019) High-tempo and stinky: high arousal sound–odor congruence affects product memory. Multisensory Res 32(4–5):347–366. https://doi.org/10.1163/22134808-20191410 .
Paper not yet in RePEc: Add citation now
- Rocco RA, Whalen DJ (2014) Teaching yes, and… improv in sales classes: Enhancing student adaptive selling skills, sales performance, and teaching evaluations. J Mark Educ 36(2), 197–208. https://doi.org/10.1177/0273475314537278 .
Paper not yet in RePEc: Add citation now
- Rosenbaum MS, Kelleher C, Friman M, Kristensson P, Scherer A (2017) Replacing place in marketing: a resource-exchange place perspective. J Bus Res 79:281–289. https://doi.org/10.1016/j.jbusres.2017.01.009 .
Paper not yet in RePEc: Add citation now
- Schifferstein HN, Talke KS, Oudshoorn DJ (2011) Can ambient scent enhance the nightlife experience? Chemosens Percept 4:55–64. https://doi.org/10.1007/s12078-011-9088-2 .
Paper not yet in RePEc: Add citation now
- Schwartz SH (2012) An overview of the Schwartz theory of basic values. Online Read Psychol Cult 2(1):11. https://doi.org/10.9707/2307-0919.1116 .
Paper not yet in RePEc: Add citation now
- Solgaard HS, Yang Y, Nguyen TT (2023) An investigation of consumers’ preference and willingness to pay for fish welfare in Denmark: a discrete choice modeling approach. Aquaculture 574:739652. https://doi.org/10.1016/j.aquaculture.2023.739652 .
Paper not yet in RePEc: Add citation now
Spangenberg ER, Grohmann B, Sprott DE (2005) It’s beginning to smell (and sound) a lot like Christmas: the interactive effects of ambient scent and music in a retail setting. J Bus Res 58(11):1583–1589. https://doi.org/10.1016/j.jbusres.2004.09.005 .
- Teller C, Dennis C (2012) The effect of ambient scent on consumers’ perception, emotions and behaviour: a critical review. J Mark Manag 28(1–2):14–36. https://doi.org/10.1080/0267257X.2011.560719 .
Paper not yet in RePEc: Add citation now
- Thomas T, Carraher EC (2014) A retail perspective on the shopping behavior, cultures and personalities for China, United Arab Emirates, Belgium, India, Germany and America. J Technol Manag China 9(3):289–296. https://doi.org/10.1108/JTMC-08-2014-0050 .
Paper not yet in RePEc: Add citation now
- Turley LW, Chebat JC (2002) Linking retail strategy, atmospheric design and shopping behaviour. J Mark Manag 18(1–2):125–144. https://doi.org/10.1362/0267257022775891 .
Paper not yet in RePEc: Add citation now
Verhoef PC, Lemon KN, Parasuraman A, Roggeveen A, Tsiros M, Schlesinger LA (2009) Customer experience creation: determinants, dynamics and management strategies. J Retail 85(1):31–41. https://doi.org/10.1016/j.jretai.2008.11.001 .
- Wakefield KL, Inman JJ (2003) Situational price sensitivity: the role of consumption occasion, social context and income. J Retail 79(4):199–212. https://doi.org/10.1016/j.jretai.2003.09.004 .
Paper not yet in RePEc: Add citation now
- Watson GF, Beck JT, Henderson CM, Palmatier RW (2015) Building, measuring, and profiting from customer loyalty. J Acad Mark Sci 43:790–825. https://doi.org/10.1007/s11747-015-0439-4 .
Paper not yet in RePEc: Add citation now
Wenzel S, Benkenstein M (2018) Together always better? The impact of shopping companions and shopping motivation on adolescents’ shopping experience. J Retail Consum Serv 44:118–126. https://doi.org/10.1016/j.jretconser.2018.06.001 .
- Wieseke J, Geigenmüller A, Kraus F (2012) On the role of empathy in customer-employee interactions. J Serv Res 15(3):316–331. https://doi.org/10.1177/1094670512439743 .
Paper not yet in RePEc: Add citation now
- Wilson S (2003) The effect of music on perceived atmosphere and purchase intentions in a restaurant. Psychol Music 31(1):93–112. https://doi.org/10.1177/0305735603031001327 .
Paper not yet in RePEc: Add citation now
- Xiao J, Tait M, Kang J (2020) Understanding smellscapes: Sense-making of smell-triggered emotions in place. Emot Space Soc 37:100710. https://doi.org/10.1016/j.emospa.2020.100710 .
Paper not yet in RePEc: Add citation now
- Zemke DM, Shoemaker S (2008) A sociable atmosphere: ambient scent’s effect on social interaction. Cornell Hosp Q 49(3):317–329. https://doi.org/10.1177/1938965508320626 .
Paper not yet in RePEc: Add citation now