Bakshi, N, S Kim and N Savva (2015). Signaling new product reliability with after-sales service contracts. Management Science, 61, 1812–1829.
- Chan, HL, TM Choi, CL Hui and SF Ng (2015). Quick response healthcare apparel supply chains: Value of RFID and coordination. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 45, 887–890.
Paper not yet in RePEc: Add citation now
Che, Y (1993). Design competition through multidimensional auctions. The Rand Journal of Economics, 24, 668–680.
Chen, N, Z Ye, Y Xiang and L Zhang (2015). Condition-based maintenance using the inverse Gaussian degradation model. European Journal of Operational Research, 243, 190–199.
- Chien, YH (2005). Determining optimal warranty periods from the seller’s perspective and optimal out-of-warranty replacement age from the buyer’s perspective. International Journal of Systems Science, 36, 631–637.
Paper not yet in RePEc: Add citation now
- Choi, TM, HK Chan and X Yue (2015). Recent development in big data analytics for business operations and risk management. IEEE Transactions on Cybernetics doi: 10.1109/TCYB.2015.2507599.
Paper not yet in RePEc: Add citation now
- Chronopoulos, M, B De Reyck and A Siddiqui (2013). The value of capacity sizing under risk aversion and operational flexibility. IEEE Transanctions on Engineering Management, 60, 272–288.
Paper not yet in RePEc: Add citation now
- Cohen, MA and H Kunreuther (2007). Operations risk management: Overview of Paul Kleindorfer’s contributions. Production and Operations Management, 6, 525–541. Consumers’ Checkbook’s official website.
Paper not yet in RePEc: Add citation now
- Cohen, MA, N Agrawal and V Agrawal (2006). Winning in the aftermarket. Harvard Business Review, 84, 129–138.
Paper not yet in RePEc: Add citation now
- Columbus, L (2015). 56% of enterprises will increase their investment in big data over the next three years Forbes (March 22).
Paper not yet in RePEc: Add citation now
- Columbus, L (2015). Ten ways big data is revolutionizing supply chain management, Forbes (July 13).
Paper not yet in RePEc: Add citation now
- Dai, Y, X Zhou and Y Xu (2012). Competitive and collaborative product quality and warranty management. Productions and Operations Management, 21, 129–144.
Paper not yet in RePEc: Add citation now
- Hanssens, DM, LJ Persons and RL Schultz (2001). Market Response Models: Econometric and Time Series Analysis, 2nd edn., Boston, MA: Kluwer Academic Publishers.
Paper not yet in RePEc: Add citation now
- Hartman, JC and K Laksana (2009). Designing and pricing menus of extended warranty contracts. Naval Research Logistics, 56, 199–214.
Paper not yet in RePEc: Add citation now
Heal, G (1977). Guarantees and risk sharing. Review of Economic Studies, 44, 549–560.
- Iyer, AV, V Deshpande and ZP Wu (2005). Contingency management under asymmetric information. Operations Research Letters, 33, 572–580.
Paper not yet in RePEc: Add citation now
Jiang, B and X Zhang (2011), How does a retailer’ service plan affect a manufacturer’s warranty? Management Science, 57, 727–740.
Kurata, H and S Nam (2010). After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both? International Journal of Production Economics, 127, 136–146.
Kurata, H and S Nam (2013). After-sales service competition in a supply chain: Does uncertainty affect the conflict between profit maximization and customer satisfaction? International Journal of Production Economics, 144, 268–280.
- Lei, D, J Li and Z Liu (2012). Supply chain contracts under demand and cost disruptions with asymmetric information. International Journal of Production Economics, 139, 116–126.
Paper not yet in RePEc: Add citation now
Li, K, S Mallik and D Chhajed (2012). Design of extended warranties in supply chains under additive demand. Production and Operations Management, 21, 730–746.
Li, X and Y Li (2016). Optimal service contract under cost information symmetry/asymmetry. Journal of Operational Research Society, 67, 269–279.
Li, X, Y Li, X Cai and J Shan (2016). Service channel choice for the supply chain: Who is better off by undertaking the service? Production and Operations Management, 25, 516–534.
Lutz, N and V Padmanabhan (1998). Warranties, extended warranties, and product quality. International Journal of Industrial Organization, 16, 463–493.
Mussa, M and S Rosen (1978). Monopoly and product quality. Journal of Economic Theory, 18, 301–317.
Myerson, R (1981). Optimal auction design. Mathematics of Operations Research, 6, 58–73.
Tambe, P (2014). Big data investment, skills, and firm value. Management Science, 60, 1452–1469.
Taylor, T and W Xiao (2009). Incentives for retailer forecasting: Rebates vs. returns. Management Science, 55, 1584–1598.
- Wei, J, J Zhao and Y Li (2015). Price and warranty period decisions for complementary products with horizontal firms’ cooperation/noncooperation strategies. Journal of Clearner Producton, 105, 86–102.
Paper not yet in RePEc: Add citation now
- Xie, W and H Liao (2013). Some aspects in estimating warranty and post-warranty repair demands. Naval Research Logistics, 60, 499–511.
Paper not yet in RePEc: Add citation now
- Xie, W and Z Ye (2016). Aggregate discounted warranty cost forecast for a new product considering stochastic sales. IEEE Transactions on Reliability, 65, 486–497.
Paper not yet in RePEc: Add citation now
- Xie, W, Z Jiang, Y Zhao and X Shao (2013). Contract design for cooperative product service system with information asymmetry. International Journal of Production Research, 52, 1658–1680.
Paper not yet in RePEc: Add citation now
- Xue, W, J Zuo and X Xu (2015). Analysis of market competition and information asymmetry on selling strategies. Annuals of Operations Research, doi: 10.1007/s10479-015-1809-5.
Paper not yet in RePEc: Add citation now
- Yan, R and Z Pei (2015). Incentive information sharing in various market structures. Decision Support Systems, 76, 76–86.
Paper not yet in RePEc: Add citation now
- Yang, R and L Ma (2015). Two-part tariff contracting with competing unreliable suppliers in a supply chain under asymmetric information. Annuals of Operations Research, doi: 10.1007/s10479-015-1888-3.
Paper not yet in RePEc: Add citation now