create a website

Understanding Consumer Internet of Things appropriation: a hierarchical component modelling approach. (2019). Balague, Christine ; Zhong, Zeling.
In: Post-Print.
RePEc:hal:journl:hal-02145551.

Full description at Econpapers || Download paper

Cited: 0

Citations received by this document

Cites: 36

References cited by this document

Cocites: 50

Documents which have cited the same bibliography

Coauthors: 0

Authors who have wrote about the same topic

Citations

Citations received by this document

    This document has not been cited yet.

References

References cited by this document

  1. Anderson, L., Ostrom, A. L., Corus, C., Fisk, R. P., Gallan, A. S., Giraldo, M. & Shirahada, K. (2013). Transformative service research: An agenda for the future. Journal of Business Research, 66(8), 1203-1210.

  2. Ashton, K. (2009). That ‘internet of things’ thing. RFiD Journal, 22(7), pp. 97-114.
    Paper not yet in RePEc: Add citation now
  3. Bar, Pisani, F., & Weber, M. (2016). Mobile technology appropriation in a distant mirror: Baroquization, creolization, and cannibalism. New Media & Society, 1–41.
    Paper not yet in RePEc: Add citation now
  4. Beggan, J. K. (1992). On the social nature of nonsocial perception: The mere ownership effect. Journal of personality and social psychology, 62(2), 229.
    Paper not yet in RePEc: Add citation now
  5. Berrehili, F. Z., & Belmekki, A. (2017). Privacy Preservation in the Internet of Things. In Advances in Ubiquitous Networking 2 (pp. 163175) . Springer, Singapore.
    Paper not yet in RePEc: Add citation now
  6. Bonnefoy-Claudet, L., & Ghantous, N. (2013). Emotions' impact on tourists' satisfaction with ski resorts: the mediating role of perceived value. Journal of Travel & Tourism Marketing, 30(6), 624-637.

  7. Borgia, E. (2014). The Internet of Things vision: Key features, applications and open issues. Computer Communications, 54, 1-31.
    Paper not yet in RePEc: Add citation now
  8. Carroll, J., Howard, S., Peck, J., & Murphy, J. (2003). From adoption to use: the process of appropriating a mobile phone. Australasian Journal of Information Systems, 10(2), 38–48.
    Paper not yet in RePEc: Add citation now
  9. Consumers International (2017). Testing our trust: consumer and internet of things. Retrieved from: https://www.consumersinternational.org/media/154746/iot2017review-2nded.pdf (last accessed: November 24, 2018).
    Paper not yet in RePEc: Add citation now
  10. Diener, E. (2009). Subjective well-being. In The science of well-being (pp. 11-58). Springer, Dordrecht.
    Paper not yet in RePEc: Add citation now
  11. Diener, E. D., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985). The satisfaction with life scale. Journal of personality assessment, 49(1), 71-75.
    Paper not yet in RePEc: Add citation now
  12. Gartner (2015). Newsroom: Gartner. Retrieved from Gartner Inc. Retrieved November 10, 2015, from Website: http://www.gartner.com/newsroom/id/3165317 Garma, R., & Bove, L. L. (2011). Contributing to well-being: customer citizenship behaviors directed to service personnel. Journal of Strategic Marketing, 19(7), 633-649.
    Paper not yet in RePEc: Add citation now
  13. Gaskin, J., & Lyytinen, K. (2012). Psychological ownership and the individual appropriation of technology. In Information systems theory (pp. 25-39). Springer, New York, NY.
    Paper not yet in RePEc: Add citation now
  14. Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179-188.
    Paper not yet in RePEc: Add citation now
  15. Groth, M. (2005). Customers as good soldiers: Examining citizenship behaviors in internet service deliveries. Journal of management, 31(1), -27.
    Paper not yet in RePEc: Add citation now
  16. Hair, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2018). Advanced Issues in Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage.

  17. Harkins, S. G. (2006). Mere effort as the mediator of the evaluation-performance relationship. Journal of personality and social psychology, 91(3), 436.
    Paper not yet in RePEc: Add citation now
  18. Hoffman, D. L., & Novak, T. P. (2017). Consumer and object experience in the internet of things: An assemblage theory approach. Journal of Consumer Research, 44(6), 1178-1204.
    Paper not yet in RePEc: Add citation now
  19. Hoffman, D. L., & Novak, T. P. (2018). The Path of Emergent Experience in the Consumer IoT: From Early Adoption to Radical Changes in Consumers’ Lives. GfK Marketing Intelligence Review, 10(2), 11-18.
    Paper not yet in RePEc: Add citation now
  20. Hsieh, A. T., Yen, C. H., & Chin, K. C. (2004). Participative customers as partial employees and service provider workload. International journal of service industry management, 15(2), 187-199.
    Paper not yet in RePEc: Add citation now
  21. International Data Corporation, IDC. (2017), Worldwide Spending on the Internet of Things Forecast to Reach Nearly $1.4 Trillion in 2021, According to New IDC Spending Guide. Retrieved June 14, 2017, from https://www.idc.com/getdoc.jsp?containerId=prUS42799917 Jelassi, K., & Ammi, C. (2011). Les services Internet Mobile en France : une proposition de mesure de la continuité d'usage [Mobile Internet Service in France : a proposal for measuring continuity of use]. Management & Avenir, (5), 238-256 (in French).
    Paper not yet in RePEc: Add citation now
  22. Jussila, I., Tarkiainen, A., Sarstedt, M., & Hair, J. F. (2015). Individual psychological ownership: Concepts, evidence, and implications for research in marketing. Journal of Marketing Theory and Practice, 23(2), 121-139.
    Paper not yet in RePEc: Add citation now
  23. Kirk, C. P., Swain, S. D., & Gaskin, J. E. (2015). I’m proud of it: Consumer technology appropriation and psychological ownership. Journal of Marketing Theory and Practice, 23(2), 166-184.
    Paper not yet in RePEc: Add citation now
  24. Klaus, P. (2013). The case of Amazon. com: towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT). Journal of Services Marketing, 27(6), 443-457.
    Paper not yet in RePEc: Add citation now
  25. Lii, Y. S., Chien, C. S., Pant, A. & Lee, M. (2013). The challenges of long‐distance relationships: the effects of psychological distance between service provider and consumer on the efforts to recover from service failure. Journal of Applied Social Psychology, 43(6), 11211135.
    Paper not yet in RePEc: Add citation now
  26. MacKenzie, S. B., Podsakoff, P. M., & Jarvis, C. B. (2005). The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of applied psychology, 90(4), 710.
    Paper not yet in RePEc: Add citation now
  27. Mifsud, M. (2016). S'approprier le service pour cocréer de la valeur : une étude empirique dans le secteur de la santé [appropriate the service to co-create value : an empirical study in the health sector]. (Doctoral dissertation, Université Montpellier) (in French).
    Paper not yet in RePEc: Add citation now
  28. Mifsud, M., Cases, A. S., & N'Goala, G. (2015). Service appropriation: how do customers make the service their own?. Journal of Service Management, 26(5), 706-725.

  29. Ngo, L. V., & O'cass, A. (2013). Innovation and business success: The mediating role of customer participation. Journal of Business research, 66(8), 1134-1142.

  30. Orlikowski, W. J. (2000). Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations. Organization Science, 11(4), 404–428.

  31. Porter, M. E., & Heppelmann, J. E. (2015). How smart, connected products are transforming companies. Harvard Business Review, 93(10), 96-114.
    Paper not yet in RePEc: Add citation now
  32. Vandewalle, D., Van Dyne, L., & Kostova, T. (1995). Psychological ownership: An empirical examination of its consequences. Group Organization Management, 20(2), 210–226.
    Paper not yet in RePEc: Add citation now
  33. Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
    Paper not yet in RePEc: Add citation now
  34. Waycott, J. (2005). Appropriating tools and shaping activities: The use of PDAs in the workplace. In Mobile World (pp. 119-139). Springer London Ye, Y., & Gawronski, B. (2016). When possessions become part of the self: Ownership and implicit self-object linking. Journal of Experimental Social Psychology, 64, 72-87.
    Paper not yet in RePEc: Add citation now
  35. Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. The Journal of marketing, 2-22.
    Paper not yet in RePEc: Add citation now
  36. Zhu, D. H., Sun, H., & Chang, Y. P. (2016). Effect of social support on customer satisfaction and citizenship behavior in online brand communities: The moderating role of support source. Journal of retailing and consumer services, 31, 287-293.

Cocites

Documents in RePEc which have cited the same bibliography

  1. Value co-creation in online healthcare communities. (2021). Wu, Yun ; Lin, Xiaolin ; Hajli, Nick ; Shirazi, Farid ; Zadeh, Arash H.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:167:y:2021:i:c:s0040162521000974.

    Full description at Econpapers || Download paper

  2. From overt to covert: Exploring discrimination against homosexual consumers in retail stores. (2021). Rosenbaum, Mark S ; Kim, Kathy ; Ramirez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920314338.

    Full description at Econpapers || Download paper

  3. Restorative experiences and online tourists€™ willingness to pay a price premium in an augmented reality environment. (2021). Huang, Tseng-Lung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312649.

    Full description at Econpapers || Download paper

  4. Art projects as transformative services to integrate refugees. (2021). von Clausbruch, Stefanie Cramer ; Schwarz, Nicole ; Hary, Katharina ; Gross, Hellen.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:127:y:2021:i:c:p:373-381.

    Full description at Econpapers || Download paper

  5. Digital health information seeking in an omni-channel environment: A shared decision-making and service-dominant logic perspective. (2021). Peltier, James W ; Milne, George R ; Dahl, Andrew J.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:125:y:2021:i:c:p:840-850.

    Full description at Econpapers || Download paper

  6. Evolving two-generation services to disrupt the intergenerational effects of poverty and promote family well-being. (2021). Upadhyaya, Shikha ; Houston, Rika H ; Sims, Marjorie R ; Blocker, Christopher P.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:125:y:2021:i:c:p:324-335.

    Full description at Econpapers || Download paper

  7. Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation. (2021). Kearney, Treasa ; Moffat, Sue ; Scheurenbrand, Klara ; Surman, Emma ; Parsons, Elizabeth ; Cappellini, Benedetta ; Harman, Vicki.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:794-804.

    Full description at Econpapers || Download paper

  8. Uncovering the dark side of gamification at work: Impacts on engagement and well-being. (2021). Hammedi, Wafa ; Leclercq, Thomas ; Alkire, Linda ; Poncin, Ingrid.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:122:y:2021:i:c:p:256-269.

    Full description at Econpapers || Download paper

  9. CONSUMER VULNERABILITY: OVERVIEW AND SYNTHESIS OF THE CURRENT STATE OF KNOWLEDGE AND FUTURE SERVICE-RELATED RESEARCH DIRECTIONS. (2020). Rotzmeier-Keuper, Julia.
    In: Working Papers Dissertations.
    RePEc:pdn:dispap:65.

    Full description at Econpapers || Download paper

  10. Marketing et développement durable : quels enjeux pour les marques et les consommateurs ? [Editorial]. (2020). Lavorata, Laure ; Dekhili, Sihem.
    In: Post-Print.
    RePEc:hal:journl:hal-03100800.

    Full description at Econpapers || Download paper

  11. Sharing economy: Studying the social and psychological factors and the outcomes of social exchange. (2020). Papagiannidis, Savvas ; Alamanos, Eleftherios ; Davlembayeva, Dinara.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:158:y:2020:i:c:s0040162520309690.

    Full description at Econpapers || Download paper

  12. Street harassment is marketplace discrimination: The impact of street harassment on young female consumers€™ marketplace experiences. (2020). Rosenbaum, Mark S ; Edwards, Karen L ; Adhikary, Jyoti Regmi ; Ramrez, Germn Contreras ; Malla, Binayak.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920310997.

    Full description at Econpapers || Download paper

  13. Therapeutic servicescapes: Restorative and relational resources in service settings. (2020). Otterbring, Tobias ; Rosenbaum, Mark S ; Friman, Margareta ; Ramirez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919302590.

    Full description at Econpapers || Download paper

  14. Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness. (2020). di Mascio, Rita ; Sharma, Piyush ; Fatima, Johra Kayeser.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919305892.

    Full description at Econpapers || Download paper

  15. “Social food”: Food literacy co-construction and distortion on social media. (2020). Obaidalahe, Zakia ; Steils, Nadia.
    In: Food Policy.
    RePEc:eee:jfpoli:v:95:y:2020:i:c:s0306919220301366.

    Full description at Econpapers || Download paper

  16. Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context. (2020). Osei-Frimpong, Kofi ; McLean, Graeme ; Lemke, Fred ; Wilson, Alan.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:120:y:2020:i:c:p:82-93.

    Full description at Econpapers || Download paper

  17. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Wunderlich, Nancy V ; Rotzmeier-Keuper, Julia ; Hogreve, Jens ; Chowdhury, Ilma Nur ; Fleischer, Hannes ; Mousavi, Sahar.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:116:y:2020:i:c:p:377-386.

    Full description at Econpapers || Download paper

  18. When a child is sick: The role of social tourism in palliative and end-of-life care. (2020). Hunter-Jones, Philippa ; Sudbury-Riley, Lynn ; Menzies, Laura ; Neary, Katie ; Al-Abdin, Ahmed.
    In: Annals of Tourism Research.
    RePEc:eee:anture:v:83:y:2020:i:c:s016073832030044x.

    Full description at Econpapers || Download paper

  19. The role of customer operant resources in health care value creation. (2019). Hau, Le Nguyen.
    In: Service Business.
    RePEc:spr:svcbiz:v:13:y:2019:i:3:d:10.1007_s11628-018-00391-0.

    Full description at Econpapers || Download paper

  20. Dignity and the Process of Social Innovation: Lessons from Social Entrepreneurship and Transformative Services for Humanistic Management. (2019). Pirson, Michael ; Vazquez-Maguirre, Mario ; Steckler, Erica ; Corus, Canan ; Wicks, Andrew.
    In: Humanistic Management Journal.
    RePEc:spr:humman:v:4:y:2019:i:2:d:10.1007_s41463-019-00071-9.

    Full description at Econpapers || Download paper

  21. Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework. (2019). Livne-Tarandach, Reut ; Alkire, Linda ; Broad, Garrett M ; Wasieleski, David ; Puente, Ann Marie ; Kabadayi, Sertan.
    In: Humanistic Management Journal.
    RePEc:spr:humman:v:4:y:2019:i:2:d:10.1007_s41463-019-00063-9.

    Full description at Econpapers || Download paper

  22. The innovation imperative in healthcare: an interview and commentary. (2019). Mende, Martin.
    In: AMS Review.
    RePEc:spr:amsrev:v:9:y:2019:i:1:d:10.1007_s13162-019-00140-0.

    Full description at Econpapers || Download paper

  23. A service design approach to healthcare innovation: from decision-making to sense-making and institutional change. (2019). Patricio, Lia ; Vink, Josina ; Teixeira, Jorge Grenha.
    In: AMS Review.
    RePEc:spr:amsrev:v:9:y:2019:i:1:d:10.1007_s13162-019-00138-8.

    Full description at Econpapers || Download paper

  24. New paths for marketing relevance: a review of marketing and humanity. (2019). Baker, Andrew M.
    In: Journal of Marketing Analytics.
    RePEc:pal:jmarka:v:7:y:2019:i:2:d:10.1057_s41270-019-00048-5.

    Full description at Econpapers || Download paper

  25. The role of technology in collaborative consumer communities. (2019). Privat, Helene ; Guillemot, Samuel.
    In: Post-Print.
    RePEc:hal:journl:hal-02466593.

    Full description at Econpapers || Download paper

  26. Understanding Consumer Internet of Things appropriation: a hierarchical component modelling approach. (2019). Balague, Christine ; Zhong, Zeling.
    In: Post-Print.
    RePEc:hal:journl:hal-02145551.

    Full description at Econpapers || Download paper

  27. The impact of implicit self-theories and loss salience on financial risk. (2019). Montford, William J ; Nagel, Duane M ; Leary, Bret R.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:99:y:2019:i:c:p:1-11.

    Full description at Econpapers || Download paper

  28. Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth. (2019). Bishop, Simon ; Hibbert, Sally ; Go, Josephine.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:105:y:2019:i:c:p:420-433.

    Full description at Econpapers || Download paper

  29. Transformative service research and service design: synergistic effects in healthcare. (2018). Rayburn, Steven W ; Anderson, Sidney ; Nasr, Linda.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:38:y:2018:i:1-2:p:99-113.

    Full description at Econpapers || Download paper

  30. Encouraging male participation in cancer resource centers. (2018). Rosenbaum, Mark S ; El-Manstrly, Dahlia.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:38:y:2018:i:1-2:p:114-126.

    Full description at Econpapers || Download paper

  31. Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction. (2018). Kaartemo, Valtteri ; Knskoski, Helena.
    In: SAGE Open.
    RePEc:sae:sagope:v:8:y:2018:i:4:p:2158244018820482.

    Full description at Econpapers || Download paper

  32. Consumption experience: past, present and future. (2018). Chaney, Damien ; Lunardo, Renaud ; Mencarelli, Remi.
    In: Post-Print.
    RePEc:hal:journl:hal-01951670.

    Full description at Econpapers || Download paper

  33. Moving Forward. (2018). Verhoef, Pieter ; Gijsenberg, Maarten.
    In: Research Report.
    RePEc:gro:rugsom:2018003-mark.

    Full description at Econpapers || Download paper

  34. Transformative retail services: Elevating loyalty through customer well-being. (2018). Wagner, Tillmann ; Heidemann, F ; Troebs, Cord-Christian.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:45:y:2018:i:c:p:198-206.

    Full description at Econpapers || Download paper

  35. Designing retail spaces for inclusion. (2018). Hughes, Patrick ; Rosenbaum, Mark S ; Edwards, Karen ; Brosdahl, Deborah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:44:y:2018:i:c:p:182-190.

    Full description at Econpapers || Download paper

  36. A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs. (2018). Rosenbaum, Mark S ; Camino, Jaime Rivera ; Ramirez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:40:y:2018:i:c:p:66-73.

    Full description at Econpapers || Download paper

  37. Storm after the Quiet: How Marketplace Interactions Shape Consumer Resources in Collective Goal Pursuits. (2017). Ciuchita, Robert ; Boegershausen, Johannes ; Odekerken-Schroder, Gaby ; Henkel, Alexander P.
    In: Journal of the Association for Consumer Research.
    RePEc:ucp:jacres:doi:10.1086/690463.

    Full description at Econpapers || Download paper

  38. A transformative service research agenda: a study of workers’ well-being. (2017). Beacker, Maike ; Faanunu, Ilai ; Edgar, Fiona ; Saunders, David ; Geare, Alan.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:37:y:2017:i:1:p:84-104.

    Full description at Econpapers || Download paper

  39. Understanding value-creating practices in social media-based brand communities. (2017). Drennan, Judy ; Sorensen, Anne.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:37:y:2017:i:15-16:p:986-1007.

    Full description at Econpapers || Download paper

  40. The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service. (2017). Tram, Pham Ngoc ; Thuy, Pham Ngoc ; Nguyen, LE.
    In: Service Business.
    RePEc:spr:svcbiz:v:11:y:2017:i:2:d:10.1007_s11628-016-0307-4.

    Full description at Econpapers || Download paper

  41. Bi-directional and stratified demeanour in value forming service encounter interactions. (2017). Echeverri, Per ; Salomonson, Nicklas.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:36:y:2017:i:c:p:93-102.

    Full description at Econpapers || Download paper

  42. Re-placing place in marketing: A resource-exchange place perspective. (2017). Kristensson, Per ; Rosenbaum, Mark S ; Friman, Margareta ; Kelleher, Carol ; Scherer, Anne .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:79:y:2017:i:c:p:281-289.

    Full description at Econpapers || Download paper

  43. Financial well-being: A conceptualization and research agenda. (2017). Kabadayi, Sertan ; Lofgren, Martin ; Holmlund, Maria ; Hogreve, Jens ; Bruggen, Elisabeth C.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:79:y:2017:i:c:p:228-237.

    Full description at Econpapers || Download paper

  44. Cocreative customer practices: Effects of health care customer value cocreation practices on well-being. (2017). Hogan, Suellen J ; Witell, Lars ; McColl-Kennedy, Janet R ; Snyder, Hannah.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:70:y:2017:i:c:p:55-66.

    Full description at Econpapers || Download paper

  45. Using work design to motivate customer-oriented behaviors. (2016). Rayburn, Steven W ; Gilliam, David A.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:36:y:2016:i:7-8:p:339-355.

    Full description at Econpapers || Download paper

  46. The restorative potential of shopping malls. (2016). Otalora, Mauricio Losada ; Rosenbaum, Mark S ; Ramrez, Germn Contreras.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:31:y:2016:i:c:p:157-165.

    Full description at Econpapers || Download paper

  47. Transformative service research and service dominant logic: Quo Vaditis?. (2016). Kuppelwieser, Volker G ; Finsterwalder, Jrg.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:28:y:2016:i:c:p:91-98.

    Full description at Econpapers || Download paper

  48. Transformative service research: research that matters. (2015). Rosenbaum, Mark S.
    In: The Service Industries Journal.
    RePEc:taf:servic:v:35:y:2015:i:15-16:p:801-805.

    Full description at Econpapers || Download paper

  49. Importance of inclusive service for corporate use of university research infrastructure in Japan. (2015). Ito, Yuko.
    In: Technology in Society.
    RePEc:eee:teinso:v:43:y:2015:i:c:p:240-244.

    Full description at Econpapers || Download paper

  50. Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework. (2015). Russell-Bennett, Rebekah ; Rosenbaum, Mark S ; Drennan, Judy.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:27:y:2015:i:c:p:179-186.

    Full description at Econpapers || Download paper

Coauthors

Authors registered in RePEc who have wrote about the same topic

Report date: 2025-10-05 03:45:52 || Missing content? Let us know

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated August, 3 2024. Contact: Jose Manuel Barrueco.