RIZIV-INAMI reposted this
💡 How do you innovate when resources are limited, yet expectations remain high? At the National Institute for Health and Disability Insurance (RIZIV-INAMI), Annick Mertens is leading an innovation strategy that combines multidisciplinary collaboration, AI and frugal innovation. With more than 20 concrete projects, the ambition is clear: making innovation a reflex. Not as a luxury, but as a necessity. “Innovation is no longer optional. In times of budgetary constraints, you simply cannot deliver quality public services without it.” The RIZIV experience shows how small, frugal interventions can already create big impact – while keeping an eye on the longer-term shift from incremental towards more transformative innovation. What does it take? Courage to start small, sponsorship from leadership , and the right allies at both strategic and operational level. 👉 Discover the full story on the Nido website: In Dutch: NL: https://lnkd.in/esfhAiXj In French: https://lnkd.in/eJwknFXj Annick Sools Mickaël Daubie #PublicSectorInnovation #FrugalInnovation #HealthCare #RIZIV #innovationstrategy