![Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan
Agile Software Maintenance
By U.S. Navy photo by Photographer's Mate 3rd Class Kitt Amaritnant [Public domain], via Wikimedia Commons
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Agile Software Maintenance
- 1. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Agile Software Maintenance By U.S. Navy photo by Photographer's Mate 3rd Class Kitt Amaritnant [Public domain], via Wikimedia Commons 1
- 2. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 2 By Quinn Dombrowski - https://www.flickr.com/photos/quinnanya/5150660507
- 3. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Was ist Software Maintenance? 3
- 4. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Modification of a software product after delivery to correct faults, to improve performance or other attributes, or to adapt the product to a modified environment 4 IEEE 1229-1998
- 5. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Modification of a software product after delivery to correct faults, to improve performance or other attributes, or to adapt the product to a modified environment 5 IEEE 1229-1998
- 6. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Einzelprojekte Geldautomaten, Produktionssteuerungen, Expertensysteme o Enger Kundenkontakt o Spezialwissen erforderlich o Keine Wiederverwendung 6
- 7. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Customised Software Flugsteuerung, Warenmanagement, Webpage- Frameworks o Geteilte Kernfunktion o An Kunden angepasst o Hohe Zusammenarbeit bei Anpassungen o Refactoring notwendig 7 Custom-made suit shop By MIKI Yoshihito
- 8. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Standardsoftware Office Pakete, Datenbanksysteme, Webbrowser o Fixierter, breiter Funktionsumfang o Große Anzahl an Kunden o Kompatibilität ist wichtig o Langer Rollout-Zyklus 8 neill-wycik computer lab ~ rupauk installs new software by hobvias sudoneighm
- 9. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Cloud / SaaS Facebook, Amazon, Spotify o Schnelles Feedback o Hohe Erwartungshaltung o Zuverlässige Rollouts o Infrastruktur gehört dazu 9 In the clouds by Kevin Dooley
- 10. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 10 Kunden Know How Risiko Infrastruktur Fehlerbehebung
- 11. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Warum die ganze Arbeit? 11
- 12. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan According to our benchmark data, software is either the first or second largest category of IT dollar spend. Of that amount, 50 to 60 percent of software spend goes to maintenance and support. 12 How software maintenance fees are siphoning away your IT budget – and How to stop it - Accenture 2014
- 13. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan According to our benchmark data, software is either the first or second largest category of IT dollar spend. Of that amount, 50 to 60 percent of software spend goes to maintenance and support. 13 How software maintenance fees are siphoning away your IT budget – and How to stop it - Accenture 2014
- 14. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Maintenance > Bugfixing 14
- 15. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Wie sollen wir mit Wartung in unserem agilen Prozess umgehen? 15
- 16. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Fehler und Kundenanfragen müssen in einem Sprint sofort bearbeitet werden. Löschen Sie einfach ihren bestehenden Bugbacklog! Kunden werden bestehende Fehler schnell wieder melden, und dann beheben Sie diese sofort! 16 2012, sinngemäß
- 17. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Fehler und Kundenanfragen müssen in einem Sprint sofort bearbeitet werden. Löschen Sie einfach ihren bestehenden Bugbacklog! Kunden werden bestehende Fehler schnell wider melden, und dann beheben Sie diese sofort! 17 2012, sinngemäß
- 18. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Fehler und Kundenanfragen müssen in einem Sprint sofort bearbeitet werden. Löschen Sie einfach ihren bestehenden Bugbacklog! Kunden werden bestehende Fehler schnell wider melden, und dann beheben Sie diese sofort! 18 2012, sinngemäß
- 19. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Scrum in Product Maintenance @ Automic 19 Customer Estimate Problem Bug 1 Bug 2 Bug 3 … Bug 1 => 2 SP Bug 2 => 8 SP Bug 3 => 5 SP Backlog Engineering Story: Bug 1 Analyse Fix Test Plan Ship Sprint
- 20. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Scrum in Product Maintenance @ Automic 20 Customer Estimate Problem Bug 1 Bug 2 Bug 3 … Bug 1 => 2-13 SP Bug 2 => 2-13 SP Bug 3 => 2-13 SP Backlog Engineering Story: Bug 1 Analyse Fix Test Plan Ship Sprint
- 21. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Scrum in Product Maintenance @ Automic 21 Customer Estimate Problem Bug 1 Bug 2 Bug 3 … Bug 1 => 2-13 SP Bug 2 => 2-13 SP Bug 3 => 2-13 SP Backlog Engineering Story: Bug 1 Analyse Fix Test Plan Ship Sprint
- 22. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Scrum in Product Maintenance @ Automic 22 Customer Estimate Problem Bug 1 Bug 2 Bug 3 … Bug 1 => 2-13 SP Bug 2 => 2-13 SP Bug 3 => 2-13 SP Backlog Engineering Story: Bug 1 Analyse Fix Test Plan Ship Sprint
- 23. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Was haben wir gelernt? 23
- 24. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Maintenance = Schwer Schätzbar 24
- 25. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Maintenance = Schwer Planbar 25
- 26. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Maintenance = Unterbrechend 26
- 27. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Scrum 27 KANBAN!
- 28. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Kanban in Product Maintenance @ Automic 28 Customer Problem Bug 1 Bug 2 Bug 3 … Backlog Engineering Ship Next Analysis Fix Test Done Bug 1 Bug 9 Bug 10 Bug 8 Bug 5 Bug 2 Bug 3Bug 7
- 29. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 29 0 50 100 150 200 250 300 350 400 Jän.14 Feb.14 Mär.14 Apr.14 Mai.14 Jun.14 Jul.14 Aug.14 Sep.14 Okt.14 Nov.14 Dez.14 Jän.15 Feb.15 Mär.15 Apr.15 Mai.15 Jun.15 Jul.15 Aug.15 Sep.15 Okt.15 Bugverlauf Bugverlauf Kanban
- 30. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 30 Maintenance Development Development Development Bugs Features
- 31. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 31 Maintenance Development Development Development Bugs Features
- 32. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Maintenance gehört zur Entwicklung 32 Best Practise
- 33. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 33 Development Development Development Development Bugs Features ?
- 34. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Bugs und Features ins selbe Backlog 34 Best Practise
- 35. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 35 Development Development Development Development Bugs Backlog Features
- 36. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Der ProductOwner ist auch für Produktfehler verantwortlich 36 Best Practise
- 37. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 37 Development Development Development Development Bugs Backlog Features
- 38. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Aktives Risikomanagement 38 Best Practise
- 39. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 39 Development Development Development Development Bugs Backlog Features Decide what to fix ProductOwner
- 40. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Den Umfang der Wartung gering halten 40 Best Practise
- 41. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 41 Development Development Development Development Bugs Backlog Features Decide what to fix ProductOwner
- 42. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Ein Meta-Team um dringende Fälle zu behandeln 42 Best Practise
- 43. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 43 Development Development Development Development Bugs Backlog Features Decide what to fix ProductOwner EscalationTeam
- 44. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Nehmen wir uns Zeit, um gute Software zu liefern! 44 Best Practise
- 45. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan 45 Verbessertes Feedback in alle Richtungen Unterbrechungen durch Wartung werden planbarer Wartung im Entwicklungsprozess Qualität der Software steigt
- 46. Ing. Daniel Eder Agile Software Maintenance daniel@deder.at http://www.deder.at/ @eder_dan Agile + Maintenance = Possible 46