Kelley Howell

ux design ux user research user centered design user experience interaction design design patterns application design agile personas mobile ux usability testing uxd usability search ux ucd application design framework lean ux ux research user stories ui controls ixd ux strategy user testing user groups under cover ux ux future group ux training survey research guerilla ux mobile development mobile research mobile design mobile usability testing mobile seo mobile web communicating ux microformats web standards css web development oocss mobile web design interaction design patterns mobile user testing story boarding mobile usability application ux ux frameworks story mapping scenarios goal driven personas search application design mobile search search behavior ux architecture ux project management information architecture user journey mapping net promoter system research nps cx research customer experience surveys cx voice of the customer qualitative data coding qualitative research qualitative data analysis ethnographic analysis coding data data analysis user story mapping product management scaled agile framework user experience design search usability search user experience proto-personas product personas user centered research lead rates user metrics ux metrics conversion rates statistical analysis ux analytics usability metrics quantitative analysis kathy sierra converstion optimization lead conversion pattern libraries hypothesis testing a/b testing conversion optimization a/b experiments search design desktop search