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YOU SHOULD TEST THAT!
Kelley Howell, UX Product Manager
Why should we test?
 How we think users will act is often
different than how they really act
 It is the best way to settle disputes
about designs
Why should we test?
Testing provides a direct way for us to
identify users and their interactions with
the website
Other tools to find out how we’re
doing
 Usability Testing
 Field Studies
 Eye Tracking
 Click Mapping
 Multivariate Testing
 A/B Testing
What is A/B Testing?
A/B Testing is…
• Two versions of a page are created
• Traffic is split between versions
• Users have a 50% chance of seeing
one of the versions
It is important that only one element on
a page is changed. Any more than
that creates a multivariate test which
has a different set of testing
parameters.
Advantages of A/B Testing
Easy to create and implement tests
Flexibility in choosing testing objectives
Can be adapted for any traffic numbers
Measures actual behavior of users
Popular A/B Testing tools
You should test that: How to use A/B testing in product design
How to A/B Test
Before you start testing
• Prioritize pages
• Define website goals
• Create an hypothesis of what you expect
to occur
• Define which metrics you are going to
measure and what those metrics are
going to measured against
Decide which one thing you want to test
 Know what variable you are testing
for
Determine which variable to test
Redacted
 Create alternatives
Create Alternatives
Redacted
Devote time to let results mature
Redacted
Test, test, and keep testing!
What Can you A/B Test?
Call to Actions
Microcopy
Page Layout
Form Length
A/B testing can’t answer everything
Famous A/B Tests
Fact: A simple change was worth 300
Million Dollars
Fact: Google infamously tested 41
Fact: This A/B test made A/B testing cool
Things that can ruin your A/B test
Selecting Certain Population Sources
Ignoring Temporal Effects
Stopping Your Test Early
Disadvantages in A/B Testing
1) Results change as time marches
forward
A/B testing: one at a time
At a certain level of maturity, dramatic
results usually require dramatic design
tests
4) Not all A/B Testing Goals are testable
A/B Testing in a nutshell
 Define your goals
 Make up a hypothesis to test
 Create a variation of your original
 Set goals on what to fine
 Run you test for long period
 Test, and keep testing to
see if result holds true
That’s a Wrap!
Remember: Testing takes time, don’t expect
overnight miracles– and if that happens
For more research-based insights, check out the UX insights
portal: http://redacted.com
THOUGHTS?
QUESTIONS?

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You should test that: How to use A/B testing in product design