Help Scout had a clear goal: design a performance process that actually worked — for their business and their people. With Lattice, they built one grounded in feedback, fairness, and real outcomes. The result? More clarity, more growth, and more trust across the board. Leah Knobler, VP of People at Help Scout, shares their story: https://bit.ly/3IBGV6f
Lattice
Software Development
San Francisco, California 94,486 followers
The People Platform to manage people and their performance. Because when people thrive, business thrives. #becausepeople
About us
The People Platform to manage people and their performance. Because when people thrive, business thrives. #becausepeople We’re on a mission to make work meaningful. If you are passionate about the intersection where great cultures meet high performance, please join us. We’re hiring for a number of positions! Learn about joining our team on our Careers tab or by emailing us at hello@lattice.com.
- Website
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http://lattice.com
External link for Lattice
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2015
- Specialties
- HR Software, Performance Management, People Ops, Human Resources, Employee Development, Employee Engagement, and HRIS
Products
Lattice
Employee Performance Management Software
Lattice is the people management platform that empowers people leaders to build engaged, high-performing teams, inspire winning cultures, and make strategic, data-driven business decisions.
Locations
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Primary
360 Spear Street
San Francisco, California 94105, US
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195 Broadway
New York, NY 10007, US
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99 Charterhouse Street
London, England EC1M 6JN, GB
Employees at Lattice
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Gabe Cortes
Chief Financial Officer at Lattice
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Bruce Hartwell
Information Technology Executive | Transformational Leader | Technology Advisor
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Cara Brennan Allamano
Tech company leader, 3x startup to IPO builder, 2x startup to Acquisition builder, lucky Kentuckian and even luckier mom (she.her)
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Gianna Driver
Chief People Officer (CHRO) | 🇵🇭🌈 | Speaker, Mentor, Advisor, Passionate People Leader | 🌟
Updates
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Big upgrades, better workflows. Check out our updates in Lattice last month: 🎯 A redesigned Goals experience - cleaner navigation, better readability, and a modern look 🔄 Smarter Compensation workflows - two-way visibility, single-editor control, and streamlined approvals 🆕 Performance Improvement Plans - with HR-approved templates, approval flows, and built-in progress tracking See what’s new: https://bit.ly/4owAZw2
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We get it — dealing with underperformance is tough. That’s why we built Lattice PIPs: to help strategic HR teams tackle performance concerns with structure, consistency, and confidence. This template (and many others!) is built into the platform, ready for people leaders to use, track, and standardize PIPs. Start with a strategic framework that works: https://bit.ly/4m5bEaC
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Different teams, different needs — and that’s exactly the point. "That's one of the things we like about Lattice. We can let people use it in the ways that make sense to them,” says Christina Donnelly, BARK’s Chief People Officer and General Counsel. For BARK’s people team, that meant finding the right balance: structure where it helps, flexibility where it matters. Whether you’re managing toy designers or supply chain specialists, the tools you use should work the way your teams do, not the other way around. Want to see it in action? Take a tour: https://bit.ly/45DUBXp
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You can’t support your people if you don’t know where to lean in. Lattice’s new Employee Health feature helps HR leaders spot early signs of risk — like stalled growth, missed feedback, or comp gaps — so you can act before it’s too late. “We have a lot of new managers… This helps us identify where to lean in. It could be a career development opportunity at that moment for the manager and for the employee," says Claudia Sofia Alonso Diaz, Sr. People & Culture Manager at unybrands. See what’s possible when your HRIS and Performance data work together 👉 https://bit.ly/453Gt9I
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What if you could connect the dots between performance, comp, and retention risk? Lattice’s new Employee Health gives HR the context to act early — before top performers quietly disengage or leave. “If I see that people rated as ‘advancing’ have low compensation satisfaction and low employee health — that’s a problem I need to fix immediately.” - Kaitlin Graves, VP of People, Pagefreezer Learn more: https://bit.ly/450MTXi
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When communication breaks down, so does engagement. In this clip from #Lattiverse, Deborah Hanus, CEO & Cofounder of Sparrow, explains why consistent and clear communication is one of the most powerful tools HR can give managers, especially during times of change. Watch the clip, then catch the full panel for more on what engagement really looks like in this economy — register for the replay on Aug. 6: https://bit.ly/4ocgCUs
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How do you create career clarity at scale? On Aug. 14, join us for our webinar, "Designing Growth: How HR Leaders Are Building Role Clarity & Career Progression That Scales," for a conversation with: 🎤 Charlotte Lamb, Head of People & Talent at Togather 🎤 Donna McGuire-North, Director Talent & Culture at Property Finder 🎤 James Adie, Customer Account Manager at Lattice They’ll share real-world strategies for defining role expectations, aligning managers, and building career frameworks that grow with your org — not against it. 📅 Save your spot: https://bit.ly/3UeITMA
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The 2025 People Tech Systems Guide by Shelby Wolpa is out — and Lattice is proud to be featured alongside 150+ vetted tools for HRIS, performance, engagement, and more 🙌 Grab your free copy with code "TECHFREE2025" (through Aug 22): https://lnkd.in/gZZHWy6U
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“We needed to make development a constant, not a reward. Growth had to be part of the culture,” shares Lelaina Vogel, People Operations Manager at Valimail. Her team used Lattice Grow to create values-based career frameworks that transformed their culture and achieved incredible results: ✔️ 30% organic engagement in career planning ✔️ 23-point eNPS boost ✔️ 87% satisfaction rates ➡️ See how they did it: https://bit.ly/4kBm0gR
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