iTnews’ Post

Retail is moving beyond transactions. To thrive, brands need a foundation that makes every digital touchpoint seamless, adaptive, and measurable. That foundation is In-Store Experience Management (IXM). IXM is retail’s new infrastructure. Just as e-commerce platforms power online retail, IXM powers the physical store. It unifies media, data, and customer journeys into one coherent system. With Grassfish IXM, global brands can scale innovation, integrate partners, and adapt locally. All while keeping operations simple. IXM turns stores into dynamic environments for growth, storytelling, and customer engagement. It’s the new standard for modern retail.

What is a #DigitalTwin and how are #retailers using it? In this article, we unpack how retailers are leveraging this emerging tool to help avoid unnecessary expenses, optimize operations, and better plan for uncertainty. https://lnkd.in/ejfvmE5T #Retail #RetailTechnology

What is a #DigitalTwin and how are #retailers using it? In this article, we unpack how retailers are leveraging this emerging tool to help avoid unnecessary expenses, optimize operations, and better plan for uncertainty. https://lnkd.in/eWJ5aYRY #Retail #RetailTechnology

What is a #DigitalTwin and how are #retailers using it? In this article, we unpack how retailers are leveraging this emerging tool to help avoid unnecessary expenses, optimize operations, and better plan for uncertainty. https://lnkd.in/g7PnkMEK #Retail #RetailTechnology

AI promises a lot in retail — better personalization, more efficient operations, fewer stockouts. But what happens when the tech doesnt work? Here are a few numbers: - A survey of c-store retailers found that when a POS, payment controller, self-checkout, or similar system fails in one store, retailers lose on average $855/hour. The average downtime for these issues was just over 5 hours. - In broader terms, Gartner and related studies show that 98% of firms say an hour of downtime costs at least $100,000; 81% say it costs $300,000+; and about a third report losses of $1-5 million per hour. - For large retailers, POS or systems outages can run $5 million or more per hour in lost revenue. We like to call these "glitches” — but those blips on the radar hit sales, customer trust, employee productivity, logistics, and cost more to remedy than many expect. AI can amplify risk: when models misbehave, data pipelines break, or integration fails, the downstream cost can snowball. https://lnkd.in/g2GwhubZ https://lnkd.in/g6b4g_p #RetailAI #FutureOfRetail #RetailCosts #DowntimeCosts #CloudComputing #CX

What is a #DigitalTwin and how are #retailers using it? In this article, we unpack how retailers are leveraging this emerging tool to help avoid unnecessary expenses, optimize operations, and better plan for uncertainty. https://lnkd.in/gksBHurD #Retail #RetailTechnology

Onebeat, the AI-powered inventory optimization platform, and RetailPro, a Nayax Ltd. Company and a global leader in retail management software, today announced a strategic partnership which redefines inventory performance. This collaboration transforms static inventory data into a dynamic, real-time profit engine for modern retailers. For mid-market and enterprise retailers, staying relevant requires being agile and responsive to constantly shifting demand. “Our core mission is to empower retailers with control, clarity, and the tools to boost their revenue while optimizing costs,” said Keren Sharir, President and CMO of Nayax, in a recent press release. “Since acquiring Retail Pro International in late 2023, we’ve expanded our retail offerings with flexible on-premise and cloud solutions, advanced loyalty programs, and innovative marketing tools. This partnership with Onebeat accelerates this mission, injecting speed, precision, and profitability into every retail decision.” #AI #Technology #Security #Cloud #LoyaltyPrograms #Marketing #Retail #UnattendedRetail #Inventory #RetailPro #Nayax #Vending #News

Retail CIOs face mounting pressure to deliver a frictionless sales journey that unites inventory, fulfillment, and customer engagement. Yet, fragmented systems and disconnected channels often stand in the way. Modern retail requires one unified, intelligent sales process from supply chain to store floor to checkout. In this roundtable, my colleagues will explore how scalable, integrated technology can power: ✅ Real-time inventory visibility ✅ AI-driven tools for associates ✅ Personalized offers that delight at checkout Join us to learn how to transform every step of the retail journey into a seamless, tech-enabled experience. Tuesday, September 16, 1:00 PM ET Register now! https://ow.ly/bRqU30sPumO #Webinar #ITLeaders

Cust2Mate - A2Z (Nasdaq:AZ / FRA - WKN: A3CSQ ) Solutions Corp. has announced a significant milestone in retail technology with a $55 million purchase order from Israeli supermarket chain M. Yochananof & Sons. The agreement encompasses 5,000 advanced Cust2Mate 3.0 smart shopping carts, marking a transformative step in modernizing retail experiences. The comprehensive deal includes an upfront payment and monthly cart fees structured over a minimum 60-month period. Deployment will occur progressively through 2026, with 250 units designated for large stores and 100 for medium-sized locations. A unique aspect of this agreement involves A2Z repurchasing Yochananof's existing Gen 2.5 carts for $7 million, creating a strategic revenue stream while facilitating technological upgrade. The smart carts represent a significant leap in retail innovation, offering personalized shopping experiences through AI-driven technology. Cust2Mate's smart carts enable seamless in-cart scanning and payment, eliminating traditional checkout lines. Shoppers receive real-time personalized offers and product recommendations, enhancing customer engagement and operational efficiency for retailers. This landmark purchase underscores A2Z Cust2Mate's commitment to revolutionizing brick-and-mortar retail through cutting-edge technological solutions.

According to KPMG's most recent Global Tech Report: Consumer and Retail Insights, 𝟳𝟰% 𝗼𝗳 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘀𝗮𝘆 𝘁𝗵𝗲𝗶𝗿 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝗲𝘀 𝗳𝗼𝗿 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁𝘀 𝗿𝗲𝗳𝗹𝗲𝗰𝘁 𝗽𝗿𝗼𝘃𝗲𝗻 𝗿𝗲𝘁𝘂𝗿𝗻𝘀 on previous investment. The numbers show beyond doubt that consumer and retail businesses investing in digital innovation are seeing significant profitability gains. But the inherent message is: success requires doubling down on your entire strategy - technology spending is essential, but it won't deliver ROI unless you have solid foundations. 𝗧𝗵𝗲 𝗿𝗲𝗽𝗼𝗿𝘁 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝟲 𝗵𝗶𝗴𝗵-𝗶𝗺𝗽𝗮𝗰𝘁 𝗺𝗼𝘃𝗲𝘀 𝗳𝗼𝗿 𝘀𝗺𝗮𝗿𝘁 𝗿𝗲𝘁𝗮𝗶𝗹𝗲𝗿𝘀: 📈 𝗗𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 - moving beyond gut instincts to let data provide intelligence for customer experience, warehouse operations and inventory decisions 🤖 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝘁𝗲𝗰𝗵 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁𝘀 - focusing on solutions that deliver real value, not just shiny new features 🔄 𝗖𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 - breaking down silos to embed new capabilities into existing workflows instead of creating tech islands 📊  𝗦𝗺𝗮𝗿𝘁 𝘄𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗼𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻 - using predictive analytics and internal/external data to optimise for peak efficiency during busy periods 🎯 𝗣𝗿𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 - focusing on high-impact use cases like demand forecasting and workforce management rather than automating everything 🛡️ 𝗙𝘂𝘁𝘂𝗿𝗲-𝗽𝗿𝗼𝗼𝗳 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 - building robust structures to protect the organisation as technology adoption accelerates Retailers are at a crucial juncture. Those who build strategically on their digital foundation while maintaining smart safeguards will dominate the next decade. RetailOS® has been designed with the input of leading global retailers to deliver that scalable foundation - investing in our clienteling solution is a proven step forward technologically, delivering up to a 37% increase in AOV. Contact us for a demo ⬇️ https://lnkd.in/eH82MNzN #Retail #Technology #DigitalTransformation #RetailStrategy #Innovation #omnichannel