I crafted a guiding principle years ago: "For technology to be truly transformative, it must alter behavior. If tech lacks transformation, it hinders progress." Higher education often speaks of transformation but settles for digitization, missing true behavioral change. Here's why: - Culture Rooted in Tradition: Universities uphold centuries-old traditions, favoring deliberation over disruption. Adopting technology that demands behavioral shifts challenges established norms, leading to tech being added on rather than processes being rethought. - Technology as an Overlay, not a Driver: Institutions typically treat technology as an add-on rather than a catalyst. Instead of transforming, they replicate analog workflows digitally (PDF forms). For instance, if the form requires you to enter data that the system already knows or requires you to type in the data entered on the form, this isn't transformational. - The irony of age-old traditions is that there is little patience when it comes to change. Rather than seeing transformation as the long play and investing the time and resources to make it happen, it's easier to see tech as an overlay. Thus, the tech is more of a burden than an enabler. - Incentive Misalignment: The academic system values research over operational efficiency or innovative teaching. Embracing transformative tech doesn't often lead to rewards like tenure or promotion. Administrators prioritize compliance and stability, discouraging risk-taking necessary for transformation. - Fragmented Decision-Making: IT, academic affairs, and student services operate independently, resulting in fragmented technology adoption. Without a cohesive institutional vision, tools are deployed in fragments, creating more obstacles for students, staff, and faculty. - Budget Constraints: Colleges operate on tight budgets, relying on incremental funding that fosters short-term projects rather than systemic change. Flashy pilot programs get funding, but behavior reverts when funding ends. - Reluctance to Upset Stakeholders: True transformation means abandoning old practices, which can face resistance from faculty, students, and alumni. Institutions often maintain the status quo alongside new initiatives, diluting impact and hindering lasting change. - Tool-Centric Approach: Many campuses adopt new technologies without considering how they impact behavior. Without a clear strategy for behavioral change, technology becomes mere noise. Tech tools can spark transformation by demonstrating that change supports the mission, not threatens it. However, intentional design is crucial for the right tools and their seamless integration. Many institutions prioritize “cloud first,” but this often requires replacing existing tools with complementary ones. True cloud modernization requires seamless integration of all tools. Let's rethink how technology can truly transform behaviors in education. #Transformation #HigherEducation #Innovation
Why Higher Ed Tech Falls Short of Transformation
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Higher education often celebrates incremental progress, mistaking movement for momentum. Ellucian's recent push to embed more AI capabilities across its core platforms – Banner, Colleague, and Ethos – presents a critical juncture. Is this genuinely a leap towards systemic efficiency, or simply a sophisticated layer on an unexamined foundation? The distinction matters immensely for long-term impact. These expanded AI integrations promise significant enhancements, aiming for personalized student engagement, optimized administrative workflows, and predictive analytics. From student recruitment to retention, the goal is to leverage data for smarter decision-making and a more tailored educational journey. This vision of an intelligent, connected campus is compelling on paper. However, technology is merely an accelerant. Without rigorous re-evaluation of existing processes and a willingness to dismantle archaic structures, AI adoption risks automating inefficiency at scale. Simply applying a cutting-edge tool to a broken system will not fix the underlying operational fragmentation or cultural resistance to change. True transformation demands more than just new features; it demands new thinking. The challenge lies in leadership's ability to foster a culture of agile adaptation and strategic data governance, not just technical implementation. Is higher education prepared to confront its systemic inertias and truly reimagine operations with AI as a foundational element, or will this powerful technology become just another underutilized investment in an already complex ecosystem?
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Higher education often lags in technology adoption, clinging to legacy systems while other sectors innovate. The promise of AI isn't just about efficiency; it's about fundamentally rethinking how institutions operate, engage, and deliver value. Incremental updates fail to address systemic inertia, leaving critical gaps in student and administrative experience. Ellucian's recent collaboration with AWS on generative AI solutions signals a potential tectonic shift. This isn't merely adding a chatbot; it aims to embed intelligent capabilities across core administrative and student-facing platforms. The stated goal is to move beyond mere automation to truly transform workflows, enhancing personalization and accelerating decision-making for complex higher education challenges. Such partnerships challenge the status quo, pushing institutions to confront their readiness for deep technological integration and data modernization. Successful implementation demands more than just advanced software; it requires a complete overhaul of data strategy, governance, and a proactive culture of user training. Without addressing these foundational elements, even the most powerful AI tools risk becoming superficial add-ons, failing to deliver their intended impact. This initiative promises significant capabilities for streamlined operations and enriched student experiences. However, the critical question remains: Will this partnership catalyze genuine systemic transformation within higher education, or will it simply become another powerful tool struggling against entrenched operational models and a lack of institutional foresight?
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🎓 Future-Proofing Higher Education As institutions navigate rising student expectations, tightening budgets, and evolving learning models, the right technologies have never been more crucial. According to Accruent, several key shifts are setting the stage for smarter, more resilient campuses.  Enhancing digital capabilities isn’t just about technology—it’s about building trust, agility, and accessibility in higher education. 📖 Read the full blog: https://bit.ly/3TML21S Ready to prepare your institution for the future? ☎️ +64 9 623 1223 ✉️ support@matrix.co.nz #MatrixNZ #HigherEducation #FutureCampus #DigitalTransformation #AI #HybridLearning #SmartCampus #EducationInnovation
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Learn how business schools are evolving to thrive in today’s 💻 digital-first world—and why it matters for leadership, learning, and long-term relevance. Key takeaways: 📌 Modernize legacy systems—shift from multiple paper-based tools to integrated digital platforms that streamline faculty data, promotion review, accreditation reporting, and strategic planning 🎯. 📌 Cultivate a digital-ready culture—institutions are investing in faculty and staff development so teams feel confident and supported as new tools ⚙️ roll out. 📌 Harness AI strategically—from lesson-plan generation to 🔎 research synthesis and funding scouting, generative AI is reshaping productivity and educational delivery. 📌 Embed sustainability with digital tools—technology is helping schools optimize operations (e.g., campus energy use), track progress toward the SDGs, and demonstrate societal impact 🌏. 👉 read more: https://lnkd.in/ezX2HEFc Sponsored by Elsevier #BusinessEducation #DigitalTransformation #AI #SocietalImpact
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AI is transforming education by making learning smarter, personalized, and more efficient. From automating campus operations to tailoring lessons, AI reduces administrative workload, enhances engagement, and supports data-driven decisions. Tools like AI-powered campus and student management systems streamline tasks, track progress, and improve collaboration. With features like predictive analytics, chatbots, smart security, and energy optimization, AI builds connected, future-ready schools that prepare students for global opportunities while making education more impactful and enjoyable.
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Very interesting questions on the ROI of AI in Education and all the ethical questions it raises. Is it likely to create a larger divide between those who use it and those who don't?
Executive Director, GenAI Technology Strategy & Solutions, Semantic modeling & metadata catalog, governance, Inventor,Truth-seeking AI, AI in Education, talent development, Health IT, LiveTech.ai adaptive personalized AI
Over the past twenty years, I've explored how the internet has democratized access to education—but unevenly, giving rise to the digital divide. While some advance thanks to reliable devices and strong connectivity, many still face hurdles with outdated technology and inconsistent access (Thompson, 2025). Occasional government funding helps, but lasting progress demands strategic and sustainable solutions. Short-term technology fixes, such as relying on older devices or incremental purchases, might save costs initially but often lead to increased maintenance, lost instructional time, and greater security risks. Most importantly, students at under-resourced institutions fall further behind in digital skill development, deepening educational inequality (Thompson, 2025). Moving forward, it’s crucial to treat technology not as a discretionary expense but as essential infrastructure. Emerging models like technology leasing and subscriptions empower schools to regularly update their devices, control costs, and improve management. These approaches also reduce administrative burdens and, if combined with comprehensive provider support (deployment, maintenance, upgrades), become more sustainable. Collaborative partnerships between education institutions, technology vendors like https://www.livetech.ai/, and government agencies, like school districts, can deliver more meaningful and equitable benefits for students. Suppliers working as strategic partners, rather than merely transaction-based vendors, can help ensure that digital investments promote long-term success for all learners. This journey raises key questions for educators and leaders: What hidden costs have you experienced with short-term technology solutions? How do subscription models stack up against outright purchases in the long term? What partnership structures best support all students, especially those in disadvantaged settings? How do digital literacy and support factor into maximizing technology’s benefits? How should sustainability guide procurement decisions? Please feel free to share your insights and experiences. Real progress requires ongoing engagement and collective commitment. Reference: Thompson, E. (2025, August 15). Closing the digital divide in education requires sustainable and strategic technology investment. EdTech Innovation Hub. https://lnkd.in/gQk7FpwH
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The future of work is changing rapidly. With AI and automation reshaping industries, how can we prepare students for jobs that don’t even exist yet? The answer: Decision Education, which promotes timeless skills like critical thinking, problem-solving, and adaptability that prepare students for any career path. Read more about how Decision Education sets students up to succeed in a changing world. https://lnkd.in/eJ8ihk8Q #futureofwork #decisioneducation #futureproofing #K12education #adaptability #durableskills
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In August 2011, two Stanford University professors—Sebastian Thrun and Peter Norvig—announced that their celebrated graduate course, "CS221: Introduction to Artificial Intelligence," would be offered online to anyone, anywhere, for free. What followed was an unprecedented educational experiment that expanded access to top-tier computer-science instruction and ignited the modern Massive Open Online Course (MOOC) movement. Within days of the announcement, email lists, tech blogs, and social networks buzzed with excitement. Enrollment exploded past 160,000 learners from 190 countries, dwarfing Stanford’s on-campus population. Participants ranged from high-school prodigies in Mumbai to retirees in São Paulo. The only prerequisites were an internet connection and curiosity. Thrun and Norvig re-engineered the class for scale: short, focused video segments replaced traditional 90-minute lectures; in-browser quizzes supplied instant feedback; weekly auto-graded homework sets provided rigor without overwhelming teaching staff. A volunteer army of community mentors moderated forums that hummed day and night across time zones. The experiment’s outcomes stunned academia. Tens of thousands completed the course, some achieving perfect scores. Stanford’s servers strained under the load, yet the intellectual energy on discussion boards surpassed many physical classrooms. When final certificates—signed by the professors but not carrying Stanford credit—were emailed worldwide, learners posted photos of themselves holding the documents with pride. The shockwaves were immediate. Thrun left Stanford to found Udacity; fellow faculty Andrew Ng launched Coursera; MIT and Harvard soon collaborated on edX. Venture capital poured in, and universities everywhere scrambled to place flagship courses online. Suddenly, concepts like flipped classrooms, micro-credentials, and lifelong learning leapt from theory to mainstream practice. Critics raised concerns about completion rates, business models, and digital divides, yet the genie was out of the bottle. The 2011 AI class proved that elite knowledge could be disseminated at planetary scale, challenging centuries-old assumptions about who can learn, where, and at what cost. More than a decade later, MOOC platforms host thousands of courses, and their DNA is embedded in corporate upskilling, pandemic-era remote teaching, and hybrid university programs. The pioneering Stanford course remains a landmark reminder that a single bold decision—opening a virtual door to everyone—can reshape global education. #milestonesinhistory #educationhistory #MOOCRevolution #AIClassTransformation #GlobalLearning #DigitalEducationWave #OnlineLearningPioneer #ThrunAndNorvigImpact
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In August 2011, two Stanford University professors—Sebastian Thrun and Peter Norvig—announced that their celebrated graduate course, "CS221: Introduction to Artificial Intelligence," would be offered online to anyone, anywhere, for free. What followed was an unprecedented educational experiment that expanded access to top-tier computer-science instruction and ignited the modern Massive Open Online Course (MOOC) movement. Within days of the announcement, email lists, tech blogs, and social networks buzzed with excitement. Enrollment exploded past 160,000 learners from 190 countries, dwarfing Stanford’s on-campus population. Participants ranged from high-school prodigies in Mumbai to retirees in São Paulo. The only prerequisites were an internet connection and curiosity. Thrun and Norvig re-engineered the class for scale: short, focused video segments replaced traditional 90-minute lectures; in-browser quizzes supplied instant feedback; weekly auto-graded homework sets provided rigor without overwhelming teaching staff. A volunteer army of community mentors moderated forums that hummed day and night across time zones. The experiment’s outcomes stunned academia. Tens of thousands completed the course, some achieving perfect scores. Stanford’s servers strained under the load, yet the intellectual energy on discussion boards surpassed many physical classrooms. When final certificates—signed by the professors but not carrying Stanford credit—were emailed worldwide, learners posted photos of themselves holding the documents with pride. The shockwaves were immediate. Thrun left Stanford to found Udacity; fellow faculty Andrew Ng launched Coursera; MIT and Harvard soon collaborated on edX. Venture capital poured in, and universities everywhere scrambled to place flagship courses online. Suddenly, concepts like flipped classrooms, micro-credentials, and lifelong learning leapt from theory to mainstream practice. Critics raised concerns about completion rates, business models, and digital divides, yet the genie was out of the bottle. The 2011 AI class proved that elite knowledge could be disseminated at planetary scale, challenging centuries-old assumptions about who can learn, where, and at what cost. More than a decade later, MOOC platforms host thousands of courses, and their DNA is embedded in corporate upskilling, pandemic-era remote teaching, and hybrid university programs. The pioneering Stanford course remains a landmark reminder that a single bold decision—opening a virtual door to everyone—can reshape global education. #milestonesinhistory #educationhistory #MOOCRevolution #AIClassTransformation #GlobalLearning #DigitalEducationWave #OnlineLearningPioneer #ThrunAndNorvigImpact
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𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐢𝐧 𝐇𝐢𝐠𝐡𝐞𝐫 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧: 𝐖𝐡𝐲 𝐒𝐦𝐚𝐥𝐥 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐂𝐚𝐧𝐧𝐨𝐭 𝐀𝐟𝐟𝐨𝐫𝐝 𝐭𝐨 𝐖𝐚𝐢𝐭 Across the world, universities are grappling with limited budgets, strained infrastructure, and a growing demand for quality education. In many low-resource environments, technology in higher education is still seen as a “future project” that requires abundant resources before implementation. But here’s the reality: for countries with small populations, waiting is not an option. 💡 𝐖𝐡𝐲 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 𝐢𝐧 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞-𝐜𝐨𝐧𝐬𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝐜𝐨𝐧𝐭𝐞𝐱𝐭𝐬 𝑬𝒙𝒑𝒂𝒏𝒅𝒊𝒏𝒈 𝑨𝒄𝒄𝒆𝒔𝒔 – Traditional classrooms can only accommodate a few. Digital platforms open learning opportunities to students across rural and urban spaces, ensuring equity in access. 𝑪𝒐𝒔𝒕 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 – Instead of heavy investments in physical expansion, technology allows universities to maximize existing staff and infrastructure, reaching more students at lower marginal cost. 𝑹𝒆𝒔𝒊𝒍𝒊𝒆𝒏𝒄𝒆 𝒊𝒏 𝑪𝒓𝒊𝒔𝒊𝒔 – The pandemic revealed how fragile education systems can be. Technology enables institutions to withstand disruptions and maintain continuity. 𝐆𝐥𝐨𝐛𝐚𝐥 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐯𝐢𝐭𝐲 – With technology, students and lecturers in small nations can access the same knowledge networks as peers in large, well-resourced countries. This closes gaps in exposure and opportunity. 📈 𝐓𝐡𝐞 𝐜𝐚𝐬𝐞 𝐟𝐨𝐫 𝐬𝐦𝐚𝐥𝐥-𝐩𝐨𝐩𝐮𝐥𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬 Large countries can leverage economies of scale—more students, more funding, more infrastructure. Smaller countries cannot. Their comparative advantage lies in lean systems powered by technology. By investing in online learning, digital libraries, AI-enabled teaching, and virtual collaborations, these nations can: Build world-class learning experiences without needing massive student numbers. Create opportunities for cross-border teaching and supervision, attracting global expertise into local classrooms. Prepare graduates for a world where digital fluency is no longer optional but foundational. For small nations, technology is not about replacing lecturers—it is about amplifying limited human capital to deliver more impact with fewer resources. 🚀 𝐀 𝐂𝐚𝐥𝐥 𝐭𝐨 𝐀𝐜𝐭𝐢𝐨𝐧 Leaders in higher education and government in small-population countries must reframe technology not as a luxury, but as a strategic necessity. The question is no longer “Can we afford to invest in technology?” but rather “Can we afford not to?” Partnerships with the private sector, regional collaborations, and innovative financing models can make this shift possible. With vision and commitment, small nations can leapfrog traditional barriers and create higher education systems that are inclusive, resilient, and globally competitive.
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