Want a good testimonial? Write it yourself.
Before the howls of Cancel him! begin, let me explain.
You’ve seen them everywhere.
“Loved it! 5 stars!”
“Highly recommend!”
“Game-changer!”
Nice? Sure. But persuasive? Nope.
Your eyes glaze over and with barely a meh you scroll on past.
They add so little value, they might as well not be there.
Because a great testimonial doesn’t just tell people you’re good at what you do.
If you’re in business, have a website (you have a website, right?), you’ve worked with clients… there’s already an assumption that you must be good enough.
A great testimonial should be detailed. Tangible. It should remove the reader’s doubts and objections before they were even aware they had them.
It should make them feel something.
Why Most Testimonials Fall Flat
A weak testimonial says:
“This course was great!”
A strong testimonial says:
“Before taking this course, I was overwhelmed and second-guessing every decision I made—that’s if I could even make a decision!
Now, I have a strategy and a plan. The worry and anxiety are gone. For the first time in my career, I feel confident and assured, and my clients can see and feel the difference.
And the best thing? My calendar is booked solid for the next 3 months, and I owe it all to this course.”
✅ It speaks to common pain points that others will be feeling
✅ It highlights specific results that others want
✅ It details the emotional transformation that others dream of achieving
And it plants the idea of “Well, if it worked for them… it’s bound to work for me, too!”
Suddenly, those “others” reading your testimonials are one step closer to becoming your next customer.
And if you’re thinking:
“That sounds great, but whenever I ask for a testimonial, I get a couple of vague lines about how nice I am—if I even get a response at all. How do I get them to write a better one?”
The good news is, there’s an easy fix and all it takes is to STOP asking clients to write a testimonial for you!
They’re too focused on where they are now—not where they started.
They might not even remember all the ways you helped them to achieve their transformation.
So they dash off a vanilla “this course was great” and breathe a sigh of relief that it’s over with.
Instead, talk to them.
💡Ask them how they felt before they worked with you.
💡Ask them what the experience of working with you was like.
💡And how they feel now that they’ve got the results they’d hoped for.
→ Then, use what they say to write a testimonial that tells that story.
Now, I’m not saying make it up, and I’m absolutely not saying to put words into their mouths.
But take what they say and restructure it, refine it, and rewrite it to highlight what matters most. Before you know it, you’ve got a scroll-stopping testimonial that makes a difference.
(And, of course, you must always get their agreement before using it).
For the last few weeks, I’ve been interviewing people who’ve worked with my client and getting them to open up and share their stories to help me market a new course they’re creating.
I’ve now got some incredible testimonials to write based on what they said.
And yes, I’m writing them because I’m the writer… and they are not.
I know the objections my client’s ideal customers will have in their minds, and with the very real experiences of past customers, we can bust them wide open.
That’s the difference between a testimonial that’s doing little more than filling space and a testimonial that actually helps you to sell yourself and your course.
Chief Firestarter - Leading the Next-Gen Barcode Revolution | Speaker | Executive Coach & Founder at Rebel Spark
7moNot everyone is naturally gifted at writing a good testimonial, you def need to give people a clear structure to follow so this is great thanks 😊
Copywriter for businesses that want an SEO & UX-informed website to showcase your products and services without fuss to fuel your growth and build your brand.
7moI have a Google form and have provided sentence starters for clients to write their testimonials. Since I started doing this I’ve been getting useful ones and no longer get comments that they don’t know what to write.
Copywriter. I write your name in the stars and add zeros to your revenue. I'm allowed to do that. Founder, Wonder Web Creative and Wonder Web Copy.
7moI love that actually. I’ve been doing something similar with my clients for all the reasons you point out. I have clients who rave about working with me in person, but when it comes to writing a testimonial, they take forever to get around to it and then when they do write it, it sounds like Something Between an infomercial and a job review for a junior accountant. Very punctual, smells nice. Now I do just what you say. I talked to my client right after lunch, or right about the time the work has started to yeild a result, then I type up what they say, and send it to them to sign off on.
Meet the Creative Mind Behind the Big Ideas &Copy That Have Generated More Than $121 Million in Sales for Dan Kennedy, Agora, and Many More ... Discover the “Hidden Profits” Buried in Your eMail List at: eMailAlchemy.pro
7moGood points. As an expert direct response marketer, we ought to know what makes a testimonial strong or weak, right? I have written many customer testimonials. With their approval of course. Just making stuff up like AI does is not a good idea. I even wrote my own testimonials for me! From Bill Glazer and from Joe Schriefer (Agora Financial publisher). I asked permission first (to save them time), then showed them and got their approval for the testimonial. My Dan Kennedy testimonial is straight from "the Professor of Harsh Reality" himself. An unsolicited FAX.